Home Instead - Edina, MN

Pros

• Home Instead is highly regarded for their excellent communication and scheduling accommodations.
• The staff at Home Instead are very responsive to sudden changes, such as hospitalizations.
• Customers appreciate the prompt resolution of any issues, including timely credits for missed visits.
• Caregivers from Home Instead provide a comfortable and supportive environment for clients.
• Overall, Home Instead's homecare services are strongly recommended by clients.

Cons

• The caregiver was supposed to show up a couple of times but did not, leading to miscommunication.
• There were issues with scheduling accommodations that could have been improved.
• Although the charge was credited right away, the missed appointments were still a concern.

Review

Home Instead has garnered a positive reputation among its clients, particularly for the accommodating nature of their services and the responsiveness of their staff. Many reviewers highlight key aspects of their experiences that reveal the organization’s commitment to delivering high-quality homecare services, making a significant difference in the lives of those relying on assistance for daily activities.

One notable feature mentioned frequently is Home Instead's flexibility when it comes to scheduling. Clients have expressed appreciation for how the company strives to meet their needs despite any challenges that may arise. The ability to accommodate requests, especially during emergencies or unexpected situations—such as hospitalizations—has been underscored as a standout quality. This flexibility plays an essential role in ensuring that families can maintain continuity in care, providing peace of mind when faced with unforeseen changes.

However, there have been some hiccups in communication regarding caregiver availability. A few reviews point out instances where scheduled caregivers did not show up as expected, leading to feelings of frustration among clients. In these cases, it seems that miscommunication was at play; yet Home Instead addressed these issues swiftly by crediting any associated charges without hesitation. Such prompt responses reflect not only accountability but also a dedication to client satisfaction, helping to mitigate negative experiences and reinforce trust in their service.

The staff's responsiveness does not go unnoticed—it emerges as a key theme throughout numerous testimonials. Reviewers appreciate how quickly Home Instead responds when adjustments are needed, showcasing a level of professionalism that reassures families during challenging times. Whether dealing with sudden health developments or other urgent matters, having a reliable support system is essential for both clients and their families alike.

Another recurring sentiment from users highlights the comfort level experienced by clients while interacting with caregivers from Home Instead. One reviewer specifically noted how their mother felt very comfortable with her assigned caregiver, indicating that matching skilled professionals with personalities and preferences is highly valued in this kind of service work. This comfort facilitates genuine relationships between caregivers and clients—something vital for fostering trust and ensuring effective care.

In summary, the overall consensus among reviewers is that Home Instead delivers fantastic service and strongly recommends its homecare solutions to others seeking assistance for loved ones. With flexibility in scheduling, strong communication practices even amid occasional missteps, responsive staff capable of handling emergency situations, and an emphasis on nurturing personal connections between caregivers and clients—all contribute to its positive reception within the community. For families navigating the complexities of caregiving roles amid life’s unpredictability, finding such reliable support can be invaluable; Home Instead appears committed to being that ally.

Physicians

• Southdale Pediatrics (0.4 miles)
• Endocrinology Clinic of Minneapolis (0.8 miles)
• CCRM Fertility of Minneapolis (1.6 miles)
• Twin Cities Orthopedics Edina - Crosstown (1.7 miles)
• University of Minnesota Physicians Heart at Fairview Southdale Hospital (1.7 miles)
• Fairview Southdale Physicians Building (1.8 miles)
• Southwest Dermatology Specialist (3.3 miles)

Cafes

• Starbucks (0.5 miles)
• Panera Bread (2.2 miles)
• Jinx Tea (4.1 miles)
• Starbucks (4.6 miles)
• Angel Food Bakery & Coffee Bar (6.4 miles)
• Caribou Coffee (6.8 miles)
• Spyhouse Coffee (7 miles)

Parks

• Centennial Lakes Park (0.6 miles)
• McGuire Park (2 miles)
• Hyland Lake Park Reserve (3.1 miles)
• Taft Park (4.6 miles)
• Bossen Field (5.8 miles)
• Aquila Park (6.3 miles)
• Dakota Dog Park (6.5 miles)

Restaurants

• Pinstripes (0.7 miles)
• Wooden Hill Brewing (1.2 miles)
• Chick-Fil-A (1.3 miles)
• Shake Shack (1.5 miles)
• Taco Bell (1.6 miles)
• Pizza Lucé Richfield (2.7 miles)
• McDonald's (2.8 miles)

Pharmacies

• Minnesota Medical Solutions (0.9 miles)
• Walgreens (1.3 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.2 miles)
• Walgreens (3.4 miles)

Theaters

• 0705 Amc Southdale 16 (1.3 miles)

Hospitals

• Fairview Southdale Hospital (1.7 miles)
• Abbott Northwestern Center For Outpatient Care (2.8 miles)
• Park Nicollet Methodist Hospital (4.9 miles)
• VA Medical Center (7 miles)

Places of Worship

• Shepherd of the Hills Lutheran Church (4.5 miles)

Transportation

• Mall of America LRT Station (4.8 miles)
• Delta Employee Bus Stop #1 (5.3 miles)
• Terminal 2-Humphrey (5.4 miles)
• TSA Checkpoint 1 (5.4 miles)
• Concourse F (6.2 miles)
• Concourse E (6.3 miles)
• Terminal 1-Lindbergh (6.3 miles)