Heritage Of Edina

Pros

• The community at Heritage of Edina offers a variety of activities that help residents stay engaged and social.
• Residents enjoy the lovely outdoor gardens, which provide a comfortable and safe space to relax.
• The staff at Heritage of Edina are described as caring and attentive, with many forming strong connections with residents.
• The spacious rooms in the facility are appreciated by family members visiting their loved ones.
• Families express gratitude for the sense of safety and care their loved ones receive at Heritage of Edina, making it feel like home.
• The facility hosts regular events like barbecues and holiday parties, fostering a sense of community among residents.
• The owner’s involvement in gardening and personal interactions with residents is noted as a positive aspect of the community atmosphere.

Cons

• The facility is extremely dated, with no updates since the 1960s, making it feel dark and dingy.
• Many residents were observed sitting in wheelchairs looking slumped over, creating a depressing atmosphere.
• The kitchen staff served spoiled food, leading to concerns about the quality of meals.
• The management staff was difficult to work with, and complaints often went unanswered.
• Staff members often did not speak English and showed a lack of sympathy towards residents in need of care.
• There were numerous reports of unpleasant odors in the facility, particularly a strong smell of urine.
• Families felt that they were being nickeled and dimed for every service provided, leading to frustration over billing issues.
• Residents reportedly felt neglected, leading to anxiety and other health issues due to lack of proper care.
• The dining room and overall appearance of the facility did not meet expectations for cleanliness or comfort.
• There were significant doubts about whether maintenance promises made by staff would be fulfilled.

Review

Heritage of Edina is a senior living community that has garnered mixed reviews from residents and their families. For some, the community offers a sense of comfort and a variety of activities that keep residents engaged. Visitors often commend the lush gardens and the owner’s dedication to maintaining the grounds, expressing appreciation for her personal touch in getting to know each resident by name. The facility provides opportunities for social gatherings, such as monthly barbecues, which many residents look forward to. Additionally, the staff is frequently described as caring and attentive, with several families noting that their loved ones felt safe and well-cared for during their time at Heritage.

However, despite these positive aspects, several reviewers have expressed significant concerns regarding the overall condition of the facility. Many noted that it appears dated and in need of renovations; descriptors like "dingy" and "dark" were common throughout multiple accounts. Some visitors compared it to stepping back in time to the 1960s, highlighting outdated furniture and fixtures that detracted from its appeal. The presence of antiques did not seem sufficient to create an inviting atmosphere for all residents or visitors—particularly those looking for more modern accommodations.

The quality of food served at Heritage also received considerable criticism. While some testimonials mentioned satisfactory meals with three daily offerings, others reported experiencing spoiled food—including a disturbing episode involving spoiled turkey served at dinner. Residents noted a lack of variety in the menu, leading to dissatisfaction among those with dietary restrictions or preferences, particularly concerning diabetic care programs which were reportedly lacking at the facility.

Staffing appeared to be another point of contention within various accounts. While many praised individual caretakers for their compassion and professionalism, there were numerous complaints about management responsiveness and staff communication skills—especially amongst aides who reportedly struggled with English proficiency. These communication barriers led to frustrating experiences when trying to address care issues or concerns about treatment levels for loved ones residing at Heritage.

Even more troubling were anecdotes detailing severe lapses in care quality that left families feeling anxious about their relatives’ well-being. Instances were relayed where inadequate responses from nursing staff caused significant distress; one reviewer recounted a family member being told simply to "calm down" rather than receiving immediate assistance during an anxiety crisis—a situation compounded by another instance where emergency services had to be called due merely to negligence regarding prescribed oxygen needs.

Lastly, financial practices drew sharp criticism as family members felt burdened by what they termed “nickel-and-diming” tactics related to basic services—such as fees associated with routine medical attention—which compounded frustrations already felt over poor living conditions and service delivery inconsistencies. Allegations surfaced claiming that after an initial welcoming phase post-enrollment diminished sharply into seemingly apathetic handling once contracts were finalized—fortifying skepticism surrounding management's priorities between resident welfare versus profit generation.

In summary, while some find Heritage of Edina appealing due mainly to its vibrant gardens, available activities, and genuinely compassionate staff on a personal level, widespread concerns persist regarding its aging infrastructure and inconsistencies in care quality. The divide between positive experiences tied closely with interpersonal relations versus serious systemic inefficiencies reflects a complex narrative wherein prospective residents should weigh assessments carefully before making this crucial decision for themselves or their loved ones.

Located in Edina, Minnesota, this neighborhood offers easy access to a variety of amenities and services that cater to older adults. With several physicians' offices and hospitals nearby, residents can rest assured that their healthcare needs will be met conveniently. The area also boasts a range of dining options, from fast food chains like Taco Bell and Chick-Fil-A to more upscale establishments like Shake Shack and Pinstripes. For those who enjoy outdoor activities, parks like Centennial Lakes Park provide a tranquil setting for recreation. Additionally, the neighborhood is within close proximity to cafes like Starbucks and Jinx Tea for socializing with friends or enjoying a quiet afternoon. Overall, this part of Edina offers a well-rounded community for seniors seeking comfortable living options.

Physicians

• Fairview Southdale Physicians Building (0.3 miles)
• University of Minnesota Physicians Heart at Fairview Southdale Hospital (0.4 miles)
• CCRM Fertility of Minneapolis (0.5 miles)
• Twin Cities Orthopedics Edina - Crosstown (0.6 miles)
• Southdale Pediatrics (1.6 miles)
• Endocrinology Clinic of Minneapolis (1.8 miles)
• Southwest Dermatology Specialist (2.1 miles)

Hospitals

• Fairview Southdale Hospital (0.4 miles)
• Park Nicollet Methodist Hospital (3.4 miles)
• Abbott Northwestern Center For Outpatient Care (4.1 miles)
• VA Medical Center (5.7 miles)

Restaurants

• Taco Bell (0.5 miles)
• Shake Shack (0.6 miles)
• Pinstripes (1.4 miles)
• Pizza Lucé Richfield (1.6 miles)
• McDonald's (1.7 miles)
• Chick-Fil-A (2.1 miles)
• Wooden Hill Brewing (2.4 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.9 miles)
• Lunds & Byerlys 50th Street Edina (1.6 miles)
• Walgreens (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2.1 miles)
• Walgreens (2.2 miles)

Theaters

• 0705 Amc Southdale 16 (0.8 miles)

Parks

• Centennial Lakes Park (1.6 miles)
• McGuire Park (2.6 miles)
• Taft Park (3.4 miles)
• Bossen Field (4.4 miles)
• Lake Hiawatha Park (4.9 miles)
• Dakota Dog Park (4.9 miles)
• Aquila Park (5 miles)

Cafes

• Starbucks (1.7 miles)
• Jinx Tea (2.2 miles)
• Panera Bread (2.4 miles)
• Starbucks (3.5 miles)
• Spyhouse Coffee (4.9 miles)
• Angel Food Bakery & Coffee Bar (5.1 miles)
• Dunn Brothers Coffee (5.7 miles)

Places of Worship

• Shepherd of the Hills Lutheran Church (3.7 miles)
• Westminster Presbyterian Church (6 miles)

Transportation

• Delta Employee Bus Stop #1 (4.7 miles)
• Terminal 2-Humphrey (4.7 miles)
• Mall of America LRT Station (4.7 miles)
• TSA Checkpoint 1 (4.7 miles)
• Concourse F (5.2 miles)
• Concourse E (5.3 miles)
• Escape Lounge (5.4 miles)