3456 Heritage Drive, Edina, MN 55435
For more information about senior living options: (844) 490-3973
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Heritage of Edina is described as wonderful, with a warm, cozy feel and terrific staff. Residents are treated with kindness and respect by the staff. Many employees have been with the facility for years, signaling stability and experience. The owner still makes rounds and talks with residents, demonstrating ongoing involvement. The community offers engaging activities such as picnics, music, singing, bingo, and movies. When issues arise, on-duty nurses notify families immediately and aides are cheerful, thorough, and ready to help. The whirlpool bath is highlighted as a standout feature that eases transfers. Reviewers say that residents are in good hands and staff are friendly. Heritage is described as having something special and is highly recommended by families.
The reviewer characterizes Heritage as "one of the worst places" to bring a family member, alleging a lack of staff and a 1950s-era atmosphere. The reviewer describes "drama-filled" aides who gossip at the nurse station, claims the DON disciplines selectively, and notes a resident died after wandering outside. The reviewer labels the staff as horrible and questions the competence of the food service area managers. The reviewer reports long waits for the toilet and delayed call-bells, suggesting staffing shortfalls. The reviewer recounts a disturbing crisis where a nurse allegedly told the family that a patient could not be found breathing and might be dead. The reviewer warns about potential billing issues under Elder Waiver and advises checking what the county is billed.The collection of reviews about Heritage of Edina paints a wide-ranging portrait, with many residents and families praising kindness, warmth, and engaging activities, while others report serious concerns about staffing, management, and safety. The stories come from different times and buildings within the Heritage family, including mentions of the main Heritage of Edina location and the Tiffany building, and they reflect a broad spectrum of experiences that families may encounter when seeking care for loved ones.
On the positive side, several entries speak to deeply appreciated, person-centered care. One reviewer describes a mother who has had "a very positive experience this past year" and who has enjoyed the activities, food, and people, emphasizing gratitude for the care provided. Another account highlights a Dad who lived in the Tiffany building for nearly two years, noting a "warm cozy feel," terrific staff, and long-tenured employees - a sign of stability and commitment that many families value. The same review notes that the owner still makes rounds and interacts with residents, and that the facility offers a range of activities such as picnics, music, bingo, and movies, which contribute to a home-like atmosphere rather than a sterile institution. The facility's structure - with both assisted living and some nursing home care - along with staff dedication and a strong sense of community, is repeatedly praised as a strong point in these narratives.
There are also powerful endorsements of responsiveness and supportive relationships with staff. One lengthy positive account depicts a family whose mother transitioned through rehab and then settled in, thanks to staff who "treat her like royalty" and office staff who visit even after admission. The reviewer stresses that when something happens, they are notified immediately by the on-duty nurse, and that the team - nurses, aides, and business office - works to address issues quickly. The emphasis on caring, proactive communication, and flexibility during challenging moments - such as a crisis involving a hospital order and billing hurdles - leads the reviewer to call out that the staff, including those in the billing office, were helpful and collaborative under pressure. The whirlpool bath is also highlighted as a practical, appreciated feature that supports safe transfers, while special activities and meaningful connections with staff and the community reinforce a sense of home.
However, the reviews are not uniformly favorable, and several accounts present troubling concerns that cannot be brushed aside. One strong negative review characterizes Heritage as among "the worst places to bring your family members," arguing that staffing is insufficient and that workers - even the charge nurse - appear to do little beyond sitting around. The reviewer accuses the staff of drama and gossip at the nurse station, naming a staff member described as "Michelle" who allegedly spreads information widely, and alleging inconsistent discipline by the director of nursing (the DON). A particularly alarming claim recounts a resident wandering outside and dying, and the reviewer urges caution, warning others not to leave loved ones there due to a perceived lack of care. The rhetoric is harsh, and the message centers on perceived systemic shortcomings rather than isolated incidents.
Amid these mixed sentiments, there are specific questions that recur about management and leadership. Some reviewers reference a specific individual in roles connected to kitchen operations, asking whether the kitchen director - named Preetha in their message - remains with the facility. The materials provided do not confirm current staffing or leadership changes, and the reviews themselves focus more on personal experiences than on official staff rosters. One reviewer even highlights naysayers about food service management, underscoring concerns about how food service leadership affects the overall experience. Taken together, these inquiries reflect a broader interest in who is overseeing daily operations and how decisions are made at the facility level.
In sum, Heritage of Edina appears to be a place of real contrast, where many residents experience warmth, meaningful activity, and attentive care, while others encounter troubling gaps in staffing, responsiveness, and oversight. The audio of living in a care setting - ranging from the humility of a well-loved, home-like environment to the anxiety of under-resourced shifts and perceived lapses in safety - resonates across the testimonies. For families considering Heritage, the messages suggest a careful, on-the-ground approach: visit in person, speak with current residents and staff, ask pointed questions about staffing levels, call response times, and leadership accountability, and assess whether the specific building and care program best match your loved one's needs and your expectations for safety, dignity, and engagement.
54 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Heritage Of Edina II in Edina, MN is an independent living community that offers a range of amenities and care services to its residents. The community provides spacious and fully furnished apartments with private bathrooms and kitchenettes for added convenience. Residents can enjoy restaurant-style dining in the on-site dining room, as well as access to a beauty salon, fitness room, gaming room, small library, and outdoor space.
The community offers various care services to assist residents with their daily needs, including assistance with activities of daily living such as bathing, dressing, and transfers. There is also 24-hour supervision and a 24-hour call system for added safety and peace of mind. The staff at Heritage Of Edina II can also provide medication management, meal preparation according to special dietary restrictions such as diabetes diets or other requirements, coordination with health care providers, and transportation arrangement for non-medical needs.
Residents can stay active and engaged through the scheduled daily activities and resident-run activities organized by the community. There are also fitness programs available to promote overall wellness. Additionally, concierge services are provided to assist residents with any additional needs or requests they may have.
Located in Edina, MN, the community enjoys a convenient location close to several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options including medical transportation arrangements if needed. There is also a place of worship and theaters nearby for cultural and spiritual enrichment. With its range of amenities and care services along with its advantageous location in Edina's vibrant community, Heritage Of Edina II offers an ideal assisted living option for seniors looking for an active lifestyle while receiving support when needed.
Heritage Of Edina II is located at 3456 Heritage Drive, Edina, MN 55435 in Hennepin County, Minnesota
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