Heritage Of Edina I
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3450 Heritage Drive, Edina, MN 55435
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
Independent Living
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Continuing Care Retirement Community (CCRC)CCRC
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Heritage staff are described as incredibly helpful, kind, and caring. Residents have very positive experiences, enjoying activities, food, and the people they meet. The staff treat residents with kindness and respect, creating a warm, cozy atmosphere. Many employees have been with Heritage for years, indicating stability and commitment. Heritage offers engaging activities such as picnics, music, singing, bingo, and movies. When issues arise, the on-duty nurse informs families promptly and the staff are thorough and accommodating. The whirlpool bath is praised as excellent for easy transfers and comfort. The billing and business office work with families and address crises promptly.
Reviewers claim there is not enough staff and that the staff, including the charge nurse, sit around and do nothing. Aides are described as drama-filled with constant gossip at the nurse station and no timely rounds. The DON is accused of picking and choosing who to discipline, with actions going unchecked on camera. A resident allegedly wandered outside and died, signaling serious safety concerns. The facility is described as outdated, giving visitors a 1950s impression. Some reviewers criticize the food service leadership as ineffective. Residents experience long wait times for toileting assistance and slow call-bell responses.Heritage of Edina emerges in these accounts as a place of strong contrasts. For every touching story about warmth, attentiveness, and community, there is another that voices concern about staffing, safety, or management. Taken together, the reviews sketch a landscape where some families feel their loved ones are treated with genuine care and kindness, while others raise serious questions about safer operation, consistency, and accountability.
On the positive side, many residents and families describe Heritage as a place where staff go the extra mile. Several reviewers praise the atmosphere as welcoming and homey, with a "warm cozy feel" and a sense that people truly know one another. The Tiffany building is repeatedly highlighted as a nice setting within Heritage of Edina, where the care feels personalized rather than purely clinical. Long-tenured staff members - some with more than two decades at the facility - are mentioned as a sign of stability and dedication. That continuity appears to translate into reliable relationships for families who trust the caregivers with daily routines, medical updates, and social activities.
Activity and engagement are also cited positively. Reviewers recount a robust calendar of experiences - music programs, bingo, picnics, movies, and other events - that help keep residents engaged and connected to their prior interests. The presence of involved professionals like social workers (often engaged through Elder Waiver processes) and the latest hospital-to-home coordination is highlighted as a strength. When problems arise, several families describe the staff and business offices as responsive and supportive, working through crises with diligence and communication. The whirlpool bath, in particular, is praised for its practical benefits in facilitating safe transfers, and families note that staff are willing to go out of their way to accommodate special needs and scheduling.
Yet the collection of reviews also presents a starkly different picture in other moments. A number of reviewers raise concerns about staffing and safety. One account warns that the facility feels understaffed and notes that some staff may appear to be disengaged or slow to respond, including delays in call-light responses and in getting help to residents who need it. There are accusations of needlessly tense or "drama-filled" interactions among aides, along with gossip at the nurse station and selective disciplinary practices by leadership. In a particularly troubling remark, a reviewer recalls a resident wandering outside and dying, linking it to concerns about supervision and safety. These comments underscore the belief that even a well-intentioned facility can be at risk if staffing, supervision, or accountability falter.
Other reviews focus on administrative and operational concerns. Some reviewers challenge the quality of the food service leadership, expressing discomfort with the management of the dining area and calling for changes in leadership there. There are mentions of situations where the medical orders of a resident were not clear or timely, prompting urgent family involvement to ensure proper care and documentation. A recurring theme is the importance of reliable communication - from on-duty nurses to billing offices and social workers - especially when a family is navigating transitions under Elder Waiver programs. The reviews also touch on physical surroundings, noting that while the environment can feel home-like, certain elements like carpet and artwork show their age, which some residents and families are willing to overlook given the overall care, while others see it as a sign that the facility could benefit from updates.
The stories also reveal a facility with multiple components and programs. Heritage of Edina appears to offer both assisted living apartments with specialized care and more traditional nursing home services, with owner involvement that some families find reassuring. There are mentions of a dedicated owner who makes rounds and engages with residents, which can contribute to a sense of accountability and personal stake in the community. The presence of Allina Hospice and the way staff coordinate with external care teams are cited as important supports in end-of-life and transitional moments, illustrating that Heritage can function as a comprehensive care ecosystem when things run smoothly.
The question of staff culture and leadership threads through the entire set of reviews. Some commenters describe a well-functioning team with experienced caregivers who regularly go beyond the call of duty to meet residents' needs and to support families during difficult times. Others paint a picture of inconsistent discipline, uneven supervision, and concerns about how concerns are addressed at the top levels. The tone of these critiques varies from pointed to urgent, reflecting real anxieties about safety, quality of care, and the emotional toll on families who entrust their loved ones to the facility.
If you're considering Heritage of Edina, these perspectives suggest a need for a careful, thoughtful visit tailored to your family's priorities. Prospective residents and their families might want to ask direct questions about current staffing levels and ratios, call-bell response times, the status of any named staff (such as a kitchen director or specific department heads), and the process for escalating concerns with the nursing leadership. It can also be valuable to discuss how coordinated care is managed with Elder Waiver services and external hospice teams, and to request recent performance metrics or state oversight findings. While one person may walk away feeling blessed by the care and community, another may leave with questions about safety and consistency - the kind of mixed picture that calls for open dialogue and a clear understanding of what you value most in care for a loved one. If you're looking for up-to-date information on whether a kitchen director named Preetha is currently on staff, the most reliable path is to contact Heritage of Edina directly for the latest roster.
138 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Heritage of Edina I in Edina, MN is an independent living community that offers a wide range of amenities and care services for its residents. The community features a beauty salon, cable or satellite TV, community operated transportation, a computer center, dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination services, outdoor space, private bathrooms, restaurant-style dining options, a small library, telephone service, transportation arrangement (non-medical), a wellness center, and Wi-Fi/high-speed internet access.
In terms of care services provided by the community, there is a 24-hour call system and supervision available. Additionally, staff members are available to provide assistance with activities of daily living such as bathing and dressing. Assistance with transfers is also offered. The community coordinates with healthcare providers to ensure residents receive proper care. There are programs in place for managing diabetes diets and mental wellness. Medication management is provided to ensure residents are taking their medications properly. Special dietary restrictions can be accommodated.
Dining options at the community cater to special dietary restrictions if needed.
Residents have access to various activities and amenities such as concierge services, fitness programs to promote physical well-being, planned day trips for socialization and exploration of the surrounding area. There are scheduled daily activities as well as resident-run activities.
The Heritage of Edina I benefits from its convenient location near cafes (5 nearby), parks (6 nearby), pharmacies (16 nearby), physicians (10 nearby), restaurants (19 nearby), transportation options (4 nearby) , places of worship(1 nearby), theaters(1 nearby), and hospitals(3 nearby).
Overall, this assisted living community provides a comfortable environment for seniors who desire independence but may require assistance with certain daily tasks or healthcare needs.
Heritage Of Edina I is located at 3450 Heritage Drive, Edina, MN 55435 in Hennepin County, Minnesota
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