Edenbrook Of Edina

Pros

• Dale appreciated the kindness and support provided by Melanie and Amber at Edenbrook, noting their proactive approach in helping coordinate hospice care for his wife.
• A reviewer highlighted the friendly and hardworking staff who earned their respect through encouragement during rehabilitation efforts.
• Another review mentioned that most of the staff were pleasant, contributing positively to the overall experience despite some challenges.
• One individual noted that the facility was nice, clean, and well-organized during visits, creating a welcoming atmosphere for residents.
• A long-term resident's family member expressed gratitude for the great care provided by nurses and nursing assistants over five years at Edenbrook.

Cons

• The staff showed a dismissive and rude attitude towards patients and their families.
• Patients often received inadequate care, with long waits for assistance and unresponsive staff members.
• The food quality was consistently poor, with many complaints about inedible meals.
• The facility was described as dirty and poorly maintained, with infrequent cleaning of patient rooms.
• Personal belongings were frequently lost or misplaced by the staff.
• There were reports of neglect and a lack of compassion from the staff during critical moments, particularly when patients needed immediate attention.
• Communication from staff regarding patient conditions was lacking, leading to distressing situations for families.
• The environment was described as unsafe due to hazards such as broken equipment and extreme temperatures in patient rooms.

Review

The experiences shared by families and individuals regarding various nursing home facilities, particularly Edenbrook of Edina, reveal a troubling pattern of inadequate care, staff shortages, and overall poor conditions that have left many feeling disheartened and frustrated. Numerous accounts highlight significant issues ranging from inattentive staff to subpar food quality, raising serious concerns about the level of care provided in these environments.

One striking theme across several reviews is the alarming lack of personalized attention received by residents. Many families reported that their loved ones often went unattended for long periods. This was exemplified in one account where an elderly mother was left without access to essential items like her walker or call button for hours on end. Such neglect not only undermines the dignity of those residing in these facilities but also poses serious safety risks, particularly for patients who may require immediate assistance due to health conditions or mobility challenges. Visitors noted with horror instances when they found relatives in distressing situations—one gentleman was discovered crying out for help while wearing a soiled diaper, indicating a severe lapse in hygiene and appropriate caregiving.

In addition to these critical care deficiencies, numerous reviews underscored dissatisfaction with the environment itself. Residents frequently described unclean rooms and inadequate facilities; one commenter recounted a shocking experience where housekeeping failed to clean their mother's room for five days. Another individual expressed frustration over the dilapidated state of the building, remarking on how it lacked basic amenities like working elevators and functioning outlets necessary to ensure resident comfort and safety. The physical conditions within these facilities often reflect broader issues of management and oversight that need urgent addressing.

Another recurrent grievance revolved around food service at Edenbrook. Multiple reviewers highlighted meals as not only unappetizing but sometimes nutritionally inappropriate for residents with specific dietary needs such as diabetes. For instance, one mother was served only sliced onions and tomatoes while another’s meals were consistently cold with poor presentation—hardly the type of nutritious offerings needed by elderly patients requiring special diets. Such neglect toward meal planning could significantly impact residents' health as well as their overall well-being during recovery or rehabilitation stays.

Despite some positive anecdotes regarding specific staff members who exhibited kindness or competence during challenging circumstances, many reviewers reported encountering rude or dismissive attitudes from personnel—especially during evening shifts when staffing seemed even more scarce than usual. These interactions often exacerbated frustrations among family members who expected compassion and professionalism from caregiving staff responsible for their loved ones' welfare. In stark contrast to these negative experiences were instances where dedicated employees like Melanie and Amber stood out for providing valuable support when navigating care options sheltering families from further anguish.

A particularly harrowing account detailed how an elderly resident's condition deteriorated without timely communication to his Power of Attorney relative until it was too late; this situation culminated in tragic consequences—an untimely death that might have been avoided had there been adequate monitoring and reporting protocols followed by staff members at Edenbrook. Such occurrences underline the critical importance of compassion alongside diligence within caregiving roles; healthcare professionals must actively advocate not just for treatment outcomes but also uphold ethical standards regarding patient interaction acknowledgment.

In conclusion, testimonials surrounding Edenbrook paint a concerning picture reflective of systemic struggles faced by nursing homes today: understaffing leading to compromised patient care coupled with insufficient resources ultimately contribute towards diminishing quality life experiences within these establishments meant to offer solace during difficult times. Families deserve transparency regarding potential shortcomings while seeking proactive solutions tailored specifically towards restoring dignity—a crucial element often overlooked amidst administrative priorities focused solely on profit margins rather than compassionate caregiving practices aimed at enhancing patient lives through holistic means.

Physicians

• Fairview Southdale Physicians Building (0.4 miles)
• University of Minnesota Physicians Heart at Fairview Southdale Hospital (0.5 miles)
• CCRM Fertility of Minneapolis (0.6 miles)
• Twin Cities Orthopedics Edina - Crosstown (0.7 miles)
• Southdale Pediatrics (1.7 miles)
• Endocrinology Clinic of Minneapolis (1.8 miles)
• Southwest Dermatology Specialist (2 miles)

Hospitals

• Fairview Southdale Hospital (0.5 miles)
• Park Nicollet Methodist Hospital (3.5 miles)
• Abbott Northwestern Center For Outpatient Care (4.1 miles)
• VA Medical Center (5.6 miles)

Restaurants

• Taco Bell (0.5 miles)
• Shake Shack (0.7 miles)
• Pinstripes (1.4 miles)
• Pizza Lucé Richfield (1.5 miles)
• McDonald's (1.7 miles)
• Chick-Fil-A (2.1 miles)
• Wooden Hill Brewing (2.5 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.9 miles)
• Lunds & Byerlys 50th Street Edina (1.6 miles)
• Walgreens (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)

Theaters

• 0705 Amc Southdale 16 (0.8 miles)

Parks

• Centennial Lakes Park (1.7 miles)
• McGuire Park (2.7 miles)
• Taft Park (3.4 miles)
• Bossen Field (4.3 miles)
• Lake Hiawatha Park (4.8 miles)
• Dakota Dog Park (4.9 miles)
• Aquila Park (5.1 miles)

Cafes

• Starbucks (1.7 miles)
• Jinx Tea (2.2 miles)
• Panera Bread (2.3 miles)
• Starbucks (3.5 miles)
• Spyhouse Coffee (4.9 miles)
• Angel Food Bakery & Coffee Bar (5.2 miles)
• Dunn Brothers Coffee (5.6 miles)

Places of Worship

• Shepherd of the Hills Lutheran Church (3.8 miles)

Transportation

• Delta Employee Bus Stop #1 (4.6 miles)
• Terminal 2-Humphrey (4.6 miles)
• TSA Checkpoint 1 (4.6 miles)
• Mall of America LRT Station (4.6 miles)
• Concourse F (5.2 miles)
• Concourse E (5.2 miles)
• Escape Lounge (5.3 miles)