Accra Care V in Minnetonka, MN

Accra Care V is an assisted living community in Minnetonka, MN.

Information last verified: January 25, 2026

12600 Whitewater Drive, Minnetonka, MN 55343

For more information about senior living options: (866) 208-4318

2.9 from 54 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Accra Care V

caveat 11 reviews mention this

Billing and reimbursements disappoint

Residents and families describe repeated problems getting bills paid and expenses reimbursed on time.

Several reviewers report late or missing payments, including payroll issues and reimbursement requests that they say took weeks. A few also describe having services cut off or delays that prompted them to investigate what was not being reimbursed. Across these accounts, the common frustration is that they had to follow up repeatedly to get basic financial items resolved.

caveat 7 reviews mention this

Communication is frustrating and inconsistent

Residents describe difficulty reaching the team, getting callbacks, and using tools that are supposed to support requests.

Reviewers mention long holds, unreturned calls, and times when the only option was leaving a message. Others complain about an app experience they say causes login and logout glitches, adding to the difficulty of getting things handled. A couple of reviewers also describe slower responses from their worker after changes in processes.

common 5 reviews mention this

Care professionals are praised

Many reviewers praise caring in-home professionals and staff who take the work seriously.

Positive reviews describe caring professionals providing in-home services for vulnerable adults and the elderly, with management and nurses wanting to make a positive difference. Other reviewers specifically mention standout individuals and describe staff as professional and courteous. Even where other experiences were negative, these comments stand out as consistent recognition of people providing day-to-day support.

caveat 3 reviews mention this

Care continuity and fit concerns

Some residents describe issues with continuity, care approvals, or support that doesn’t match their needs.

A reviewer says changes and delays led to a pattern where previously discussed items were forgotten or even denied later. Another describes a situation where they were dropped and says the decision affected their ability to stay involved with family routines. In at least one other account, a reviewer reports concerns about how PCAs and caregivers are treated, especially when they need a higher level of assistance.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

21 resident community capacity

Types of Care

Assisted Living

Amenities

Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Transportation

Minneapolis-St Paul International (11 miles away)

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Physicians

Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (0.3 miles)
Park Nicollet Clinic (3.4 miles)
Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (5.3 miles)
Twin Cities Orthopedics Edina - Crosstown (5.5 miles)
Metropolitan Dermatology & Cutaneous Surgery PA (5.7 miles)
CCRM Fertility of Minneapolis (5.7 miles)
University of Minnesota Physicians Heart at Fairview Southdale Hospital (5.7 miles)

Pharmacies

Love Shack (1.7 miles)
Walgreens (2.6 miles)
CVS Pharmacy (3.1 miles)
Walgreens (3.1 miles)
Walgreens (3.2 miles)
Walgreens (3.3 miles)
Walgreens (4.4 miles)

Restaurants

Duke's On 7 (2.3 miles)
Old Chicago (2.9 miles)
Tavern 4 & 5 (3.2 miles)
McDonald's (3.2 miles)
Taco Bell (3.6 miles)
Chick-Fil-A (4 miles)
Wooden Hill Brewing (4.7 miles)

Places of Worship

Shepherd of the Hills Lutheran Church (3 miles)
St Therese of Deephaven (4.4 miles)
Grace Church (4.8 miles)

Hospitals

Abbott Northwestern Center For Outpatient Care (3.6 miles)
Park Nicollet Methodist Hospital (4.5 miles)
Fairview Southdale Hospital (5.8 miles)
Wedge Industries (7.9 miles)

Parks

McGuire Park (3.8 miles)
Aquila Park (4.3 miles)
Bandimere Heights Park (5.3 miles)
Dakota Dog Park (5.7 miles)
Lake Susan Park (6 miles)
Lake Ann Park (6 miles)
Centennial Lakes Park (6.1 miles)

Cafes

Angel Food Bakery & Coffee Bar (4.6 miles)
Panera Bread (5.2 miles)
Jinx Tea (5.8 miles)
Starbucks (6 miles)
Caribou Coffee (6.7 miles)
Panera Bread (7.8 miles)

Theaters

0705 Amc Southdale 16 (5.9 miles)

Frequently Asked Questions

Where is Accra Care V?

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