New Perspective Senior Living

5900 Clearwater Drive #500, Minnetonka, MN 55343

For more information about senior living options: (844) 490-3973

2.4 from 7 reviews
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Assisted Living

Overall Review of New Perspective Senior Living

Pros

  • pro The leadership team and care team staff at the West Fargo community is absolutely incredible and has made huge strides in making that community evolve for the better.
  • pro The West Fargo community is absolutely incredible and has made huge strides in making that community evolve for the better.
  • pro The current team in place at the West Fargo community has made and could make some more amazing changes.
  • pro What a great company! NPSL is full of fantastic people who truly care about seniors.

Cons

  • pro The reviewer says the 'Choice Option' is a non-refundable, thousands-of-dollars down payment that rarely becomes offset by the monthly discount, calling it a scam.
  • pro The corporate leadership is described as handling the reviewer's resignation poorly and unethically.
  • pro The reviewer notes that emails to company representatives go unanswered and that the company seems to avoid paying during the notice period.
  • pro The reviewer asserts that the organization prioritizes the monetary bottom line over resident wellbeing.
  • pro The reviewer points to a tornado outage in Mentor, OH, and criticizes the lack of a generator as morally wrong.
  • pro The reviewer describes care as undertrained, with neglect and residents not being attended to; call lights are not answered and people are left unattended.
  • pro An employee claims they did not receive pay for two months, calling the workplace unprofessional and not caring for residents.
  • pro The reviewer warns others not to bring family members there, labeling the site as the worst place ever and suggesting much is staged.

Review

The collection of remarks about New Perspective (NPSL) paints a picture of a company that inspires strong loyalty in some local communities while provoking deep concern about corporate practices and care quality in others. On one hand, several reviewers single out the West Fargo location for exceptional leadership and a care team that has made meaningful improvements in resident experience. They describe a local team that has earned trust through visible efforts to cultivate relationships among residents, families, nursing staff, and external agencies. In these notes, the people on the ground are praised for their dedication, compassion, and willingness to work hard to create a warmer, more responsive environment for residents.

However, the sentiment about the corporate level and certain programmatic policies is markedly harsher. A recurring thread centers on what reviewers perceive as misaligned priorities between corporate administration and the day-to-day realities of resident care. One critical speaker argues that the company's approach to a "Choice Option" - a monthly discount tied to a large, upfront down payment - amounts to a potential scam. The reviewer warns that the down payment is non-refundable and that the financial math rarely favors the family in the long run, especially since the typical resident may not live long enough to recoup the discount. This perspective emphasizes a cautionary stance: families should weigh the long-term implications very carefully and consider the risk of being pressured into keeping a loved one in the program under difficult conditions.

The reviews also describe alarming experiences around employment practices and internal communication. A DON (director of nursing) recounts a provocative incident: being asked to resign immediately after a meeting about performance concerns, with the ED suggesting a sudden exit rather than a scheduled transition. The account includes unreplied emails, contradictory statements about unemployment eligibility, and a sense that the company was attempting to avoid paying for a full notice period. The writer frames this as evidence of a corporate culture that prioritizes the bottom line over resident wellbeing and humane treatment of staff, even as they acknowledge that the West Fargo location itself contains capable, caring personnel who have contributed to positive changes on the ground.

Pertinent to resident care, multiple reviewers allege problems with staffing, responsiveness, and training. Comments about "ridiculous" care practices, neglected call lights, and insufficiently trained aides suggest a troubling pattern for some residents and families, especially in situations described as understaffed. One reviewer explicitly condemns the level of care as unacceptable and ties it to broader systemic issues rather than isolated incidents, implying ongoing neglect rather than episodic lapses. These critiques are paired with specific grievances about pay and employment practices, including references to delayed or withheld wages and a sense of being undervalued as frontline caregivers working to support residents.

Environmental and emergency-readiness concerns also surface. A recent tornado event in Mentor, OH, underscored vulnerabilities in backup infrastructure: prolonged power outages, a single elevator with a history of failure, and a demand for reliable generators. The implication is that, in times of crisis, the facilities may struggle to maintain essential services, further challenging residents and their families who rely on stable, safety-conscious operations. The combination of natural disaster risk and equipment reliability issues strengthens the call for more robust contingency planning and investment in essential safety systems.

Across the spectrum, the reviews oscillate between strong praise for local teams and harsh critiques of corporate policy and overall care culture. Some statements express genuine admiration for the people directly serving residents and for the improvements those teams have achieved. Others articulate a deep distrust of corporate decisions, questionable financial policies, and alleged unethical conduct around resignations and employment treatment. The divergent perspectives suggest a company with pockets of excellence at the local level, but with systemic concerns that critics feel are shaped by priorities that do not consistently center resident well-being or fair labor practices.

Taken together, the narrative presents a nuanced, sometimes conflicting portrait of New Perspective. For families considering care placement, the takeaway is to perform thorough due diligence: examine the specific community's leadership and care quality, scrutinize financial options and their long-term implications, and seek clarity about employment practices and how emergencies would be managed. While some reviewers highlight remarkable local teams and meaningful progress, others urge caution, emphasizing potential risks in corporate policy, staffing adequacy, and the overall approach to resident welfare.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (11 miles away) Minneapolis-St Paul International (11 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

New Perspective Senior Living in Minnetonka, MN is a welcoming and comfortable assisted living community that offers a wide range of amenities and care services for seniors. Our residents can enjoy the convenience of cable or satellite TV, fully furnished accommodations, and access to a small library for leisurely reading. For those who enjoy spending time outdoors, we provide an outdoor space and garden where residents can relax and take in the fresh air.

Our dining options are designed to cater to individuals with special dietary restrictions. Residents can indulge in delicious meals prepared by our experienced staff in a restaurant-style dining environment. We also offer assistance with diabetes diets and meal preparation services to ensure our residents' nutritional needs are met.

At New Perspective Senior Living, we prioritize the well-being of our residents by providing 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Our dedicated staff members are trained in medication management and are always available to help with any health concerns. We also offer a mental wellness program to promote emotional well-being among our residents.

In terms of location, New Perspective Senior Living is conveniently situated near several essential amenities. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all within close proximity to our community. This ensures that our residents have easy access to various services they may require.

Overall, New Perspective Senior Living in Minnetonka, MN offers a supportive and engaging environment for seniors seeking assisted living arrangements. With exceptional care services, numerous amenities, and convenient nearby facilities, we strive to provide our residents with a comfortable and fulfilling lifestyle.

Nearby Places of Interest

Physicians

  • Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (0.1 miles)
  • Park Nicollet Clinic (3.2 miles)
  • Twin Cities Orthopedics Edina - Crosstown (5.3 miles)
  • CCRM Fertility of Minneapolis (5.5 miles)
  • Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (5.5 miles)
  • University of Minnesota Physicians Heart at Fairview Southdale Hospital (5.5 miles)
  • Fairview Southdale Physicians Building (5.6 miles)

Pharmacies

  • Love Shack (1.8 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.4 miles)
  • Walgreens (4.3 miles)

Restaurants

  • Duke's On 7 (2.5 miles)
  • Old Chicago (2.7 miles)
  • McDonald's (3 miles)
  • Tavern 4 & 5 (3.1 miles)
  • Taco Bell (3.6 miles)
  • Chick-Fil-A (4 miles)
  • Wooden Hill Brewing (4.4 miles)

Places of Worship

  • Shepherd of the Hills Lutheran Church (3 miles)
  • St Therese of Deephaven (4.6 miles)
  • Grace Church (4.7 miles)

Hospitals

  • Abbott Northwestern Center For Outpatient Care (3.3 miles)
  • Park Nicollet Methodist Hospital (4.5 miles)
  • Fairview Southdale Hospital (5.6 miles)

Parks

  • McGuire Park (3.6 miles)
  • Aquila Park (4.3 miles)
  • Bandimere Heights Park (5.4 miles)
  • Dakota Dog Park (5.7 miles)
  • Centennial Lakes Park (5.9 miles)
  • Hyland Lake Park Reserve (6 miles)
  • Lake Susan Park (6 miles)

Cafes

  • Angel Food Bakery & Coffee Bar (4.6 miles)
  • Panera Bread (5.3 miles)
  • Jinx Tea (5.7 miles)
  • Starbucks (5.8 miles)
  • Caribou Coffee (6.9 miles)
  • Panera Bread (7.6 miles)

Theaters

  • 0705 Amc Southdale 16 (5.7 miles)

Frequently Asked Questions

Where is New Perspective Senior Living?

Nearby Communities

Assisted Living in Nearby Cities

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