Rakhma Grace Home

Pros

• The late husband received very good care and enjoyed the group home environment, outings, food, and caring staff.
• The late husband received great care and felt respected, well looked after, with a kind staff.
• The group home environment was very good for the spouse, feeling like a happy family environment.
• The brother appears happy and content at the facility, with receptive and helpful staff providing excellent care.
• A friend and relative of a client had heard good things about the facility's services.

Cons

• The community sometimes has communication issues with the family and staff.
• The mistreatment discovered during surprise visits to the facility was shocking and unacceptable.
• The director and house manager became hostile when complaints were filed, making the mother's final days a nightmare.
• There were instances of staff neglecting to supervise residents, resulting in physical harm and soiled garments.
• The renovations at the facility have caused inconvenience due to the non-functioning elevator.

Review

A Diverse Range of Experiences at a Senior Care Community

In this article, we will delve into the various experiences shared by individuals who have had their loved ones reside in a senior care community. While some reviews shed light on positive aspects and commendable care, others highlight concerning incidents that occurred within the facility. It is important to note that these experiences may be influenced by a variety of factors, including the ongoing pandemic. Let's explore each account in detail.

Emerging as a common theme throughout several reviews is a mention of occasional communication issues between the community, families, and staff. Despite this, many reviewers expressed gratitude for an administratively receptive environment where feedback was acknowledged promptly. It is worth considering that such challenges could potentially arise due to the added stress caused by the pandemic.

One individual recalls their late husband receiving excellent care at the community. Its group home environment facilitated a smoother transition for him amidst his severe dementia and limited speech abilities. The access to outdoors was particularly enjoyed, alongside memorable outings and attentive staff members.

Another reviewer also emphasizes their late husband's greatly received care at the facility. They witnessed utmost respect extended towards their spouse, coupled with constant vigilance from the caring staff members. Highlighting the positive experience further were regular trips to museums, plays, apple orchards, and even fishing boat excursions.

However, amidst these positive accounts lies a deeply disturbing review from an experienced nurse who discovered mistreatment during surprise visits to the facility where her mother resided as a Medicare/Medicaid patient. Shockingly, she found her mother confined in a geriatric chair well past bedtime with no supervision while other residents poked her eyes and pulled her hair freely. Her mother was often left soiled in feces and subjected to forcible restraints without consent from medical power of attorney. The dire situation escalated when complaints were filed, as the director and house manager responded hostilely, exacerbating her mother's final days.

On a contrasting note, a family member shares their positive experience with their brother at the senior care community. They express contentment regarding the pleasant staff members and the overall homely set-up that offers not only receptive care but also a sense of happiness for their loved one. The blessing of finding such an excellent facility to call home is highlighted here.

Lastly, a brief review touches upon the lack of elevator functionality within the community, expressing concerns for accessibility limitations. While renovations are mentioned as an ongoing effort with the possibility of completion by year-end, this particular issue does raise questions about prioritizing residents' mobility needs.

These diverse accounts serve as reminders that experiences within senior care communities can vary greatly. While some reviews highlight exceptional care and positive environments where individuals flourish, others shed light on disturbing circumstances that demand immediate attention. Through transparency and awareness, we can strive to ensure that all residents receive the highest standard of care in such communities.

Located in Minnetonka, Minnesota, this area offers a range of convenient amenities that cater to the needs of seniors. With several reputable physicians and hospitals nearby, residents can access top-quality healthcare services with ease. Additionally, there are plenty of pharmacies for medication needs and places of worship for spiritual fulfillment. The neighborhood also boasts several parks where seniors can enjoy outdoor activities and stay active. For dining options, there is a variety of restaurants and cafes serving delicious meals. Overall, this part of Minnetonka provides a well-rounded community for seniors looking to settle down in a peaceful and accessible location.

Physicians

• Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (1.2 miles)
• Park Nicollet Clinic (4.3 miles)
• Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.4 miles)
• Metropolitan Dermatology & Cutaneous Surgery PA (4.7 miles)
• MN Otolaryngology (5.8 miles)
• Ridgeview Chanhassen Clinic (5.8 miles)
• Pinnacle Dermatology- Excelsior (6.1 miles)

Restaurants

• Duke's On 7 (1.4 miles)
• Taco Bell (3.6 miles)
• Tavern 4 & 5 (3.6 miles)
• Old Chicago (3.8 miles)
• Taco Teresa's (3.9 miles)
• Chick-Fil-A (3.9 miles)
• The Cheesecake Factory (4 miles)

Pharmacies

• Love Shack (1.6 miles)
• Walgreens (2.3 miles)
• Walgreens (2.5 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4 miles)
• Walgreens (4.8 miles)

Places of Worship

• Shepherd of the Hills Lutheran Church (3.3 miles)
• St Therese of Deephaven (3.5 miles)
• Grace Church (5.4 miles)

Parks

• Aquila Park (4.1 miles)
• McGuire Park (4.6 miles)
• Bandimere Heights Park (5.3 miles)
• Dakota Dog Park (5.6 miles)
• Lake Ann Park (6 miles)
• Parkers Lake Park (6 miles)
• Lake Susan Park (6.1 miles)

Cafes

• Angel Food Bakery & Coffee Bar (4.4 miles)
• Panera Bread (5.3 miles)
• Jinx Tea (6.1 miles)
• Caribou Coffee (6.3 miles)
• Starbucks (6.8 miles)

Hospitals

• Abbott Northwestern Center For Outpatient Care (4.5 miles)
• Park Nicollet Methodist Hospital (4.7 miles)
• Fairview Southdale Hospital (6.4 miles)
• Wedge Industries (7.9 miles)
• Plymouth Surgery Center (8 miles)

Theaters

• 0705 Amc Southdale 16 (6.6 miles)