Arbor Oaks Senior Living

Pros

• The staff at Arbor Oaks Senior Living treats residents with respect, making the environment friendly and welcoming.
• Residents enjoy a variety of activities, including church services and music events, fostering a sense of community.
• The facility is bright and clean, creating a pleasant atmosphere for both residents and visitors.
• Many family members praise the caring nature of the staff and their positive interactions with residents.
• Arbor Oaks provides spacious rooms equipped with amenities such as refrigerators and freezers, enhancing comfort for residents.
• The facility offers convenient on-site services like hairdressing and beauty salons, contributing to residents' overall well-being.
• There are safety measures in place, including daily attendance checks to ensure resident security.
• Families appreciate the involvement of local high school students in volunteer activities, enriching the social experience for residents.

Cons

• The facility had poor communication and management issues, leading to unmet basic needs for residents.
• There were frequent rent increases after initial discounts, causing financial strain on families.
• Some areas of the building, including carpets, had not been cleaned in over two years, contributing to an unpleasant smell.
• Residents often went without essential items like Depends due to negligence in staff duties.
• Activities were inconsistent and often canceled due to staffing shortages or excuses from the management.
• The air conditioning in the residents' rooms was excessively noisy, making it uncomfortable for those living there.
• The cleanliness and overall ambiance of the facility did not meet expectations compared to other locations visited by potential residents.
• COVID-19 restrictions led to significant negative impacts on residents' physical and mental health due to lack of family visits.
• Some residents experienced difficulties due to high fall risks that prevented them from being admitted into the memory care unit despite the facility's small community feel and friendliness of staff.

Review

Arbor Oaks Senior Living in Andover has garnered a mix of reviews, showcasing both commendable qualities and areas needing improvement. Many residents and their families express appreciation for the vibrant atmosphere within the facility, highlighting how activities abound and staff members treat everyone with respect. One reviewer emphasizes that their mother is happy and well cared for, enjoying the numerous activities available for residents. Reports of friendly staff interacting positively with residents add to this image, reinforcing Arbor Oaks’s commitment to fostering a supportive community. The on-site amenities and services, such as church services and visits from hairdressers, are also frequently mentioned as valuable additions that enhance the quality of life for residents.

However, alongside these positive notes, some reviewers have raised significant concerns regarding financial practices at Arbor Oaks. A recurring theme among the critiques is the facility's rent structure, with initial discounted rates followed by substantial rent increases every six months leaving some families feeling financially exploited. This practice appears to overshadow many of the favorable elements residents initially appreciated about the facility. Adding to this discontent were reports of inconsistent housekeeping practices; one review mentions that a resident had to scrub her own toilet while waiting for scheduled cleanings—a situation that many find concerning when it comes to care standards in senior living environments.

Cleanliness seems to be another area where opinions diverge significantly among those who have frequented or lived in Arbor Oaks Senior Living. While some reviewers describe the facility as clean and bright upon entering, others identify unpleasant smells reminiscent of traditional nursing homes. For instance, during tours or visits, certain areas reportedly reeked of urine—a shocking detail that raises questions about hygiene protocols within common areas or apartments. Despite assurances from management about cleanliness measures being upheld prior to COVID-19—when staffing shortages began affecting operations—it remains clear that maintaining a consistently fresh environment is paramount for seniors’ comfort.

The COVID-19 pandemic undeniably impacted activities available at Arbor Oaks; previous routines have become less predictable as restrictions were implemented. Residents used to enjoy numerous programs but reported a depletion in engagement due to lockdowns and associated staffing challenges. Even after reopening efforts commenced fully, families expressed frustration over lackluster participation efforts from activity coordinators who seemed overwhelmed with dual responsibilities—serving meals while managing recreational programming simultaneously due to short-staffing issues.

Despite these setbacks brought on by COVID-safety measures and operational inconsistencies leading up to it, there were still glowing endorsements attesting to staff’s overall friendliness and approachability across different interactions throughout visits—whether touring potential new spaces or simply trying out dining options together as family members awaited answers regarding transition logistics into assisted living arrangements such as memory care services provided lower intensity needs based lifestyle choices akin “in-between” levels observed elsewhere routinely found at most senior residences.

Those who toured Arbor Oaks seemed eager about its charm featuring spacious rooms complete with desirable amenities like views overlooking green space plus access points allowing safe outdoor experiences more unique than larger facilities nearby lacking privacy or ability navigate independently without supervision constantly required everywhere else seen previously during assessments conducted by families investigating appropriate housing solutions tailored preferences rooted adaptable living conditions suited older adults facing variances health needs essential holistic caregiving complemented by genuine compassion shown from dedicated teams attending each resident day-to-day.

In conclusion, while many aspects make Arbor Oaks Senior Living stand out positively amid stiff competition among similar establishments offering varied lifestyle support options—increased pricing burdens paired with uneven upkeep standards present dilemmas which could detract appeal altogether if not addressed adequately moving forward through active improvements towards elevating overall quality living reinvigorated post-pandemic recovery periods intended foster growth strengthen community bonds lasting lifetime benefits exemplifying ideal senior living situations worth aspiring achieve ideally!

This area of Andover, Minnesota offers a convenient and peaceful setting for senior living. With several parks nearby such as Sunshine Park and Crooked Lake Park & Beach, residents can enjoy the beauty of nature and outdoor activities. There are also numerous dining options including Willy Mccoys Of Andove and Mandarin Buffet for those who prefer dining out. Additionally, there are several pharmacies and healthcare facilities in close proximity such as Fairview Pharmacy Services and Allina Hospitals & Clinics, ensuring easy access to medical services. Places of worship like Open Range Cowboy Church and Epiphany Catholic Church provide spiritual fulfillment for residents. Overall, this neighborhood provides a well-rounded community with various amenities to support a comfortable and enjoyable lifestyle for seniors.

Parks

• Sunshine Park (0.8 miles)
• Kelsey Round Lake Park (2.9 miles)
• Crooked Lake Park & Beach (3.3 miles)
• Riverdale Park (3.8 miles)
• Ham Lake City Park (4.1 miles)
• Pennisula Park (5.9 miles)
• Lexington Athletic Complex (8.5 miles)

Pharmacies

• Fairview Pharmacy Services (2.2 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.4 miles)
• Walmart Pharmacy (4.1 miles)
• Cub Pharmacy (4.2 miles)
• CVS Pharmacy (5.2 miles)
• Walgreens (5.3 miles)

Restaurants

• Willy Mccoys Of Andove (2.4 miles)
• Pappy's (3.2 miles)
• Boston's Restaurant & Sports Bar (4.3 miles)
• Maxx Bar & Grill (4.5 miles)
• Mandarin Buffet (4.5 miles)
• Taco Bell (4.7 miles)
• McDonald's (4.8 miles)

Theaters

• Andover Cinema (2.4 miles)
• AMC Coon Rapids 16 (7.1 miles)

Physicians

• The Dental Specialists (3.9 miles)
• Dr Kara Durick, Optometrist, and Associates - Coon Rapids (4.2 miles)
• Allina Hospitals & Clinics (4.6 miles)
• Pain and Brain Healing Center (4.8 miles)
• HealthPartners Riverway Clinic Anoka (5.6 miles)
• Mercy Orthopedics Clinic (5.6 miles)
• North Suburban Eye Specialists (5.6 miles)

Hospitals

• Anoka Metro Regional Treatment Center (4.4 miles)
• Unity Hospital (10.5 miles)

Places of Worship

• Open Range Cowboy Church (4.4 miles)
• Ephiphany Catholic Church (5.7 miles)
• Saint Katharine Drexel Catholic Church (7 miles)
• West Bethel United Methodist Church (8.8 miles)
• Nowthen Alliance Church (9.4 miles)
• Living Hope Church (9.5 miles)
• Trinity Lutheran Church (9.5 miles)

Cafes

• Caribou Coffee (5.6 miles)
• Caribou Coffee (6.8 miles)
• Starbucks (7.3 miles)

Transportation

• Lino Air Park (9.4 miles)