3352 139Th Avenue Nw, Andover, MN 55304
For more information about senior living options: (866) 208-4318
Overall Review of Damacare Health Services
Pros
The staff provide perfect service and exceptional client care.- The owners and staff are awesome and amazing, making life better for clients and their families.
- The team is seen as part of the clients’ families due to their care and dedication.
Cons
The workplace is described as unprofessional.- The group home company is called a joke.
- The services here are not worth recommending.
- It warns not to waste time or money on this place.
- Other providers are noted as more experienced and offering better services.
Review
Damacare Health Services in Andover is best suited for families seeking a small, home-like environment where care feels personal and leadership is visibly involved. The strongest signal from the care team is a deeply human approach: staff who are described as “perfect,” attentive to clients, and who build close, familial connections with families. This setting works well for a loved one who thrives on consistent, hands-on attention, reassurance from caregivers who know them well, and a culture where staff turnover isn’t the dominant story. In short, it serves well someone who prioritizes warmth, daily reassurance, and a sense that the facility is an extension of family, not a distant institution.
However, this community may not be the best fit for every situation. Families needing highly standardized operations, formal clinical oversight, or consistent, highly experienced medical management may want to consider alternatives. One review explicitly questions the enterprise’s professionalism and overall effectiveness, suggesting that there are providers with more robust processes and longer-standing track records. For residents with complex medical or behavioral needs that demand rigorous protocols, the lack of documented, ongoing clinical oversight could translate into real risk. In such cases, the comfort of a home-like atmosphere should be weighed against the need for dependable, scalable care.
The key positives, engaged ownership, approachable staff, and a genuine sense of belonging, do offset several potential drawbacks, but only for the right resident profile. When the priority is emotional well-being, companionship, and a responsive, family-feel environment, these strengths can trump concerns about formal qualifications or polished systems. The praise directed at owners and caregivers suggests a level of commitment that can produce meaningful daily quality of life, smoother day-to-day routines, and quicker problem resolution on familiar footing. For residents who value a partner-in-care rather than a distant administrator, these advantages are substantial.
On the other hand, the main con raised in the reviews centers on professionalism and experience. The portrayal of unprofessionalism contrasts with the positive anecdotes about personal warmth, creating a meaningful tension: care can feel profoundly attentive yet potentially vulnerable if operations aren’t tightly managed. Families should be mindful that a small-scale setting may struggle to deliver consistent practices, clear accountability, and a transparent escalation path in emergencies or if care needs escalate. For anyone whose loved one requires meticulous care plans, regular clinical reviews, or seamless coordination with outside physicians, this is a legitimate area to probe before committing.
To move from consideration to decision, families should insist on direct conversations that reveal operational clarity. Ask about staff-to-resident ratios, turnover, and the training pipeline that underpins daily decisions. Request a detailed care plan example, including how medical appointments are coordinated, how changes in health status are communicated, and who remains accountable if issues arise after hours. Before choosing, demand a tour that focuses on safety routines, documentation practices, and the presence of a consistent leadership structure that can be contacted when issues emerge. A trial period or a clearly defined transition plan can also help determine whether the warm, family-like environment sustains trust during real-world stress.
Ultimately, Damacare Health Services appears best aligned with families prioritizing companionship, attentive staff, and a culture that treats residents as part of the family. For those whose criteria center on clinical rigor, provable policy frameworks, and scalable care protocols, exploring alternative options with stronger formal credentials is prudent. The decision hinges on balancing the value placed on personal warmth and daily reassurance against the comfort of proven, systematic care. A well-informed visit, focused on safety, accountability, and the ability to scale care as needs evolve, will reveal whether this community can be the right home for a loved one or if another option better fits the long-term care plan.
21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (25 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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