The Estates At Twin Rivers

Pros

• Most of the nurses are great if they speak and understand English.
• The nursing home was suitable for a regular stay before the resident developed Alzheimer's.
• The facility has been able to care for residents over an extended period, indicating some level of service continuity.
• Despite challenges, some staff members engage with residents when approached.

Cons

• The food served at the nursing home was awful and caused gastrointestinal issues for many residents.
• The hot dishes were too soupy, and the hamburger meat appeared gray and unappetizing.
• Desserts were considered a joke, and salads were poorly prepared.
• Many of the second shift CNAs were perceived as lazy, often hiding or being rude when approached for help.
• The bathrooms were described as filthy and in need of daily cleaning rather than sporadic attention from staff.
• The facility was consistently understaffed, leading to long wait times for assistance from CNAs on weekends.
• Residents' sheets were rarely changed, with some only receiving a change once over two months.
• There was a lack of supervision for residents with Alzheimer's, leading to neglect in ensuring their needs, like eating, were met.
• Staff members often clustered together talking instead of attending to the residents' care needs.

Review

The experiences shared in the above reviews highlight significant concerns regarding the quality of care and services provided at a nursing home. A recurrent theme throughout these testimonials is the dissatisfaction with the food quality, which many residents found to be subpar. The complaints about the meals include issues such as overly salty dishes, soupy hot dishes, and poorly prepared hamburger meat that was described as gray. One resident even mentioned that the food led to gastrointestinal distress, indicating a serious concern for dietary standards and nutritional value. Desserts were criticized as being unsatisfactory and lacking in variety, while salads were poorly prepared as well. Such inadequate meal options not only diminish the dining experience but also raise questions about how much thought is put into providing nutritious and enjoyable meals for residents.

In addition to food-related grievances, there were stark criticisms regarding staff performance and availability. While some nurses received praise—especially those who could effectively communicate in English—the overall impression of certain staff members was negative, particularly among second-shift Certified Nursing Assistants (CNA). Reports of CNAs being unresponsive, rude, or seemingly hiding from their responsibilities paint a troubling picture of understaffing and lack of engagement with residents’ needs. The lack of prompt assistance when care requests were made—taking upwards of half an hour on weekends for someone to respond to call lights—creates a troubling environment for residents who require urgent attention.

Moreover, cleanliness appears to be another significant issue within the facility. There are complaints about bathrooms being unhygienic and not cleaned regularly; residents expected daily cleaning routines rather than sporadic efforts dependent upon an aging cleaning staff member's discretion. This neglect can contribute to an unhealthy living environment for vulnerable populations like elderly individuals residing in nursing homes.

One poignant account shared reflects on long-term residency experienced by an individual suffering from Alzheimer's disease. After four years in the facility deemed satisfactory prior to this condition's progression, concerns emerged about adequate supervision and activity engagement for patients diagnosed with dementia-related diseases. The reviewer noticed that staff tended to cluster together instead of actively attending to their responsibilities or interacting meaningfully with the patients. This raises alarm bells regarding proper caregiving practices tailored specifically for patients requiring more intensive support due to cognitive decline.

Communication breakdowns also contribute significantly to adverse experiences in nursing homes. When staff are not approachable or fail to interact positively with residents or their families, it undermines trust in care provision and can lead families feeling helpless when trying to advocate for their loved ones' needs—in particular during critical moments such as meal times when coaxing might encourage better nutrition intake.

These first-hand accounts highlight broader systemic failings rooted in inadequate staffing ratios leading providers unable or unwillingly participating fully in patient care activities while simultaneously maintaining clean environments conducive towards wellness outcomes beneficially impacting residents’ overall quality of life within such facilities would seem vital priorities warranting immediate attention from administration going forward if improvements are hoped for moving ahead alongside maintaining clarity around expectations set forth regarding obligations owed both resident public health safety aspects addressed adequately managed accordingly too thus ensuring safe environments foster meaningful engagements supported throughout making place feel genuinely welcoming fostering sense belonging essential component aiding holistic approach embracing dignity respect accorded every resident served therein rating transformative possibilities unfolding beyond immediate challenges faced presently!

This part of Anoka, Minnesota offers convenient access to a variety of essential services and amenities for senior living. With several pharmacies such as Walgreens and CVS nearby, medication needs can easily be met. There are also a selection of cafes including Caribou Coffee and Starbucks for socializing or relaxing with a warm drink. A range of restaurants like Ambi Wine Bar, Willy Mccoys Champlin, and Mandarin Buffet provide dining options with diverse cuisines. Additionally, the area boasts several parks for outdoor recreation and relaxation, as well as healthcare facilities such as HealthPartners Riverway Clinic Anoka and Allina Hospitals & Clinics for medical needs. Places of worship like Saint Katharine Drexel Catholic Church offer spiritual support, while entertainment options include theaters like Andover Cinema and AMC Coon Rapids 16 for cultural enjoyment.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (0.8 miles)
• Cub Pharmacy (1.7 miles)
• Walmart Pharmacy (1.7 miles)
• Dakota Drug (1.9 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)

Cafes

• Caribou Coffee (0.2 miles)
• Caribou Coffee (5.2 miles)
• Starbucks (6.7 miles)
• Starbucks (7.3 miles)
• Caribou Coffee (7.8 miles)

Restaurants

• 10K Brewing (0.3 miles)
• Ambi Wine Bar (0.3 miles)
• Willy Mccoys Champlin (1.3 miles)
• Boston's Restaurant & Sports Bar (1.9 miles)
• Mandarin Buffet (2.1 miles)
• Willy Mccoys (2.4 miles)
• Pappy's (2.5 miles)

Parks

• Pennisula Park (0.5 miles)
• Riverdale Park (2.2 miles)
• Crooked Lake Park & Beach (2.9 miles)
• Kelsey Round Lake Park (3.7 miles)
• Sunshine Park (5 miles)
• Pinebrook Park (5.9 miles)

Physicians

• HealthPartners Riverway Clinic Anoka (0.7 miles)
• Mercy Orthopedics Clinic (1.6 miles)
• North Suburban Eye Specialists (2 miles)
• Dr Kara Durick, Optometrist, and Associates - Coon Rapids (2 miles)
• The Dental Specialists (2.2 miles)
• Allina Hospitals & Clinics (3.4 miles)
• Allina Health Ramsey Clinic (3.6 miles)

Hospitals

• Anoka Metro Regional Treatment Center (1.4 miles)

Places of Worship

• Saint Katharine Drexel Catholic Church (3.4 miles)
• Ephiphany Catholic Church (4.3 miles)

Theaters

• Andover Cinema (4.3 miles)
• AMC Coon Rapids 16 (6.5 miles)