Personal Care Senior Living

Pros

• The staff at Personal Care Senior Living consistently checked on residents and their families, offering coffee, drinks, snacks, and meals during difficult times.
• Many families appreciated the accommodating environment, feeling like part of a caring family.
• The community provided a true community atmosphere, enhancing the overall experience for residents and families alike.
• Residents have access to three meals a day, and the activities offered have improved significantly since new staff were hired.
• Families noted that the facility is beautiful and clean, creating a pleasant living environment for their loved ones.
• The presence of owners on-site allows for easier communication regarding any concerns from families.
• Some staff members were described as friendly and genuinely caring about the residents' well-being.
• Families felt content with their decision to choose Personal Care Senior Living for their loved ones, highlighting its smaller size and all-inclusive pricing as advantages.

Cons

• The care of residents was inconsistent, particularly regarding toileting needs and frequency of check-ins.
• Many family members felt their concerns were not heard by the management.
• There are reports of high staff turnover, leading to inconsistency in care quality.
• Some families expressed disappointment with the food service due to staff changes affecting food quality.
• Certain families felt that promises made by management were not followed through, leading to negative experiences during critical times.
• The facility appeared to have inexperienced staff, which raised concerns about the level of care provided.
• Families reported needing to be on-site daily to ensure adequate attention was given to their loved ones.
• Several reviews noted dissatisfaction with the administrative staff's availability and communication with families.
• Residents experienced a lack of activities early on, as the community was still starting out at the time of some visits.
• Overall experiences varied significantly among families, indicating inconsistent service levels at Personal Care Senior Living.

Review

Personal Care Senior Living has garnered a variety of experiences from families who have entrusted their loved ones to this community. Located in different regions, with the Columbia Heights facility serving as a notable reference point, many reviewers commend the atmosphere and facilities available at Personal Care. For instance, when one family toured the brand-new location, they found it appealing and well-equipped, with only a handful of residents settled in. The decision ultimately came down to personal preference regarding location; both facilities received positive remarks for their overall quality.

A hallmark of Personal Care is its emphasis on creating a community-like environment. Families shared anecdotes highlighting the staff’s commitment and attentiveness during some of life’s most challenging moments—specifically during the final days of their loved ones. Reviewers noted that staff members frequently checked in on both residents and their families, offering coffee, snacks, drinks, and meals to keep everyone comfortable. This level of care fostered a sense of belonging and familial support that many families found comforting during difficult times. One family even expressed gratitude for the flowers sent to their loved one’s funeral and appreciated thoughtful gestures from administration.

Despite these positive sentiments, there are concerns regarding staff turnover and inconsistency in care. While some caregivers displayed genuine compassion for the residents, others were described as merely meeting minimum requirements without fully engaging or attending to individual needs. These discrepancies led some families to recommend regular visits at various times throughout the day to monitor care more effectively. A few reviews pointed out issues specifically related to night shift staffing that left residents feeling unsupported when family members were not present.

Beyond staffing challenges, feedback was also mixed regarding food service quality over time. Initially praised for its offerings, changes within kitchen staff reportedly resulted in a decline in meal quality—a concern echoed by multiple reviewers. While an activities director had recently been hired—leading to an uptick in resident engagement through games and exercise classes—families still indicated ongoing areas for development within culinary services.

Navigating care options can be daunting for families considering placement for their loved ones; several commenters reflected on their initial apprehensions when moving relatives into Personal Care Senior Living facilities. Some were relieved upon seeing how well-suited this community was for their loved one’s specific needs while expressing satisfaction with improvements made since they first settled in. Others were less convinced; one family detailed a distressing experience where management failed to honor previous promises after hospitalization became necessary.

Overall impressions lean favorably toward Personal Care Senior Living due largely to its clean environment and vibrant activity schedule designed for residents' enjoyment. Many testimonials emphasized positive interactions among family members during visits—certainly indicative of an engaged community atmosphere—with numerous recreational pursuits readily available throughout each day.

However, potential clients should remain vigilant about addressing any concerns directly with management while seeking firsthand information from both current residents and families already involved with the community before making decisions rooted solely in marketing claims or surface impressions observed during tours. Though some aspects demand improvement—most notably communication transparency related to staffing practices—the foundation laid by Personal Care appears promising amid an evolving landscape aimed at optimizing care standards for seniors looking for supportive living arrangements.

This part of Anoka, Minnesota offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several healthcare facilities nearby, including HealthPartners Riverway Clinic and Mercy Orthopedics Clinic, residents have access to quality medical services. Pharmacies such as Walgreens and CVS are also within close proximity for medication needs. In terms of dining options, there are a variety of restaurants to choose from, ranging from casual spots like Willy Mccoys to more upscale venues like Ambi Wine Bar. For recreation, several parks such as Pennisula Park and Riverdale Park offer opportunities for outdoor activities. Additionally, the area boasts easy access to places of worship like Saint Katharine Drexel Catholic Church and entertainment options like Andover Cinema. Overall, this neighborhood provides a well-rounded community for seniors seeking a comfortable and convenient living environment.

Physicians

• HealthPartners Riverway Clinic Anoka (0.3 miles)
• Mercy Orthopedics Clinic (2 miles)
• Dr Kara Durick, Optometrist, and Associates - Coon Rapids (2.2 miles)
• North Suburban Eye Specialists (2.3 miles)
• The Dental Specialists (2.4 miles)
• Allina Hospitals & Clinics (3.1 miles)
• Allina Health Ramsey Clinic (3.2 miles)

Cafes

• Caribou Coffee (0.4 miles)
• Caribou Coffee (5.6 miles)
• Starbucks (7 miles)
• Starbucks (7.5 miles)
• Caribou Coffee (7.5 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1.1 miles)
• Dakota Drug (1.5 miles)
• Walmart Pharmacy (1.9 miles)
• Cub Pharmacy (1.9 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)

Restaurants

• 10K Brewing (0.6 miles)
• Ambi Wine Bar (0.6 miles)
• Willy Mccoys Champlin (1.7 miles)
• Willy Mccoys (2 miles)
• Boston's Restaurant & Sports Bar (2.1 miles)
• Mandarin Buffet (2.3 miles)
• Pappy's (2.5 miles)

Parks

• Pennisula Park (0.9 miles)
• Riverdale Park (2.3 miles)
• Crooked Lake Park & Beach (3.1 miles)
• Kelsey Round Lake Park (3.5 miles)
• Sunshine Park (5 miles)
• Pinebrook Park (6.3 miles)

Hospitals

• Anoka Metro Regional Treatment Center (1.3 miles)

Places of Worship

• Saint Katharine Drexel Catholic Church (3 miles)
• Ephiphany Catholic Church (4.7 miles)

Theaters

• Andover Cinema (4.4 miles)
• AMC Coon Rapids 16 (6.9 miles)