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BrightStar of N. Michigan in Traverse City, MI

BrightStar of N. Michigan is a senior community in Traverse City, MI.

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BrightStar of N. Michigan in Traverse City, MI

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BrightStar of N. Michigan

1652 Keane Drive, Traverse City, MI 49696

To contact a resident: (231) 929-7827

For more information about senior living options: (866) 208-4318

4.5 from 29 reviews
5 stars
25
4 stars
0
3 stars
0
2 stars
1
1 stars
3

Overall Review of BrightStar of N. Michigan

common 22 reviews mention this

Caregivers receive strong praise

Caregivers are repeatedly described as knowledgeable, compassionate, and attentive.

Many reviewers focus on the people providing care—nurses, aides, and office-supported caregivers—describing them as kind, attentive, and effective. Several residents and families call out specific caregivers for strong communication and thoroughness, including during hands-on care like infusions. Others mention day-to-day support such as help with routines, meals, and tasks around the house.

caveat 4 reviews mention this

Communication and scheduling can slip

Some families report communication lapses and scheduling inconsistency.

A recurring complaint is that the office does not always keep families fully informed when staffing changes or calls out. Reviewers also describe inconsistent scheduling and availability, including situations where a substitute aide is not what was expected. In these accounts, the lack of clear coordination adds stress during a time when reliable coverage matters most.

caveat 4 reviews mention this

Staffing coverage without back-up

Residents and families describe coverage gaps when staff call out.

Alongside communication issues, multiple reviewers mention problems with no-shows, last-minute call-outs, and insufficient back-up when a regular caregiver is unavailable. Some describe being promised coverage that does not arrive, leaving families to cover the gap themselves. These experiences contrast with the many positive notes about individual caregivers, but they highlight inconsistency in overall reliability.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • Cherry Capital (2 miles away) Cherry Capital (2 miles away)

Nearby Places of Interest

This part of Traverse City, Michigan offers a convenient and diverse range of amenities for seniors considering relocating to the area. Within a few miles radius, there are several pharmacies, restaurants, places of worship, healthcare facilities including hospitals and clinics, transportation options with Cherry Capital Airport nearby, parks for outdoor recreation, cafes for socializing or relaxing, and even a movie theater for entertainment. The proximity to essential services like healthcare providers and pharmacies is particularly beneficial for seniors who may have specific medical needs. Additionally, the variety of dining options and recreational facilities make this area vibrant and appealing for individuals looking to maintain an active lifestyle in their retirement years.

Pharmacies

  • Walgreens (1.6 miles)
  • Target Pharmacy (2.4 miles)
  • Thompson Pharmacy (2.9 miles)
  • Walgreens (3.2 miles)
  • Mchc Pharmacy (3.3 miles)
  • Rite Aid (3.7 miles)
  • The Prescription Shop (3.8 miles)

Restaurants

  • Burger King (1.6 miles)
  • China Fair Restaurant (1.6 miles)
  • Jimmy John's (1.7 miles)
  • Arby's (1.7 miles)
  • Wendy's (1.7 miles)
  • Fuji Sushi & Steakhouse (2.2 miles)
  • Chili's Grill & Bar (2.3 miles)

Places of Worship

  • Bible Baptist Church (1.7 miles)
  • St Francis Catholic Church (3.3 miles)

Physicians

  • Traverse Health Clinic (1.8 miles)
  • Well Spring Psychiatry (1.9 miles)
  • Rising Star Wellness Center (2 miles)
  • Austin Shirley McLaren N Michigan Psychiatric (2 miles)
  • Dr. Edward Stewart (2.6 miles)
  • Grand Traverse Ophthalmology Clinic, PC (2.9 miles)
  • The Walk-In Clinic (2.9 miles)

Transportation

  • Cherry Capital Airport (TVC) (2 miles)

Parks

  • Medalie Park (2 miles)
  • Hull Park (3.3 miles)
  • Traverse City State Park (3.7 miles)
  • Grand Traverse Veterans Memorial Park (3.9 miles)
  • Bryant Park (3.9 miles)

Hospitals

  • Shepherd of Hope Clinic (3.1 miles)
  • Munson Community Health Center (3.3 miles)
  • Copper Ridge Surgery Center (3.9 miles)

Cafes

  • Biggby Coffee (3.2 miles)
  • Panera Bread (3.3 miles)
  • Starbucks (3.4 miles)
  • Cottage Cafe (3.5 miles)
  • Starbucks (3.7 miles)
  • Morsels (3.9 miles)

Theaters

  • AMC CLASSIC Cherry Blossom 14 (3.2 miles)

Frequently Asked Questions

Where is BrightStar of N. Michigan?

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