18157 174Th Avenue, Spring Lake, MI 49456
For more information about senior living options: (844) 490-3973
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Demetria is described as a literal saint, and everyone here is very nice. The staff provides loving, expert care from administration to nursing, housekeeping, hairdressing, and dietary services, with residents' comfort as a top priority. The nurses and aides, including Diedre, Andreanna, Mercedes, Shenavia, Laura, Maureen, Sheryl, and others, are praised for their compassionate care. The recreation expert Julie's energy and enthusiasm are contagious. Families are pleased with the attention and care provided for their loved ones. The staff are caring and loving, with many expressing gratitude for their service. American House Spring Lake is described as a great home for seniors to age in place, with wonderful caregivers and meaningful friendships. The center is well staffed, with an RN on duty, and the executive supervisor Cory Baar responds promptly and lovingly to family concerns. The living environment is home-like, featuring dining and community centers and ample opportunities to engage with others.
The facility is poorly run at best. The roof collapsed on the grandfather's building there. They moved him into a new on-site building and then increased his rent by hundreds of dollars per month after displacing him without his belongings. They use sales tactics to rush families into a unit by exploiting their desire to care for a loved one. After that, good luck getting all or any of what they promised would be available for the extreme cost of rent. It is nearly impossible to reach anyone in person; they never answer their phones. Management/Administration shows total disregard for guardianship legality; there have been APS reports of negligence. They have been short-staffed at times.The reviews about American House in Spring Lake paint a picture of a community that can be wonderful for some residents and deeply frustrating for others. On the positive side, many families and residents describe the atmosphere as warm, home-like, and friendly, with a strong emphasis on caregiving and community. Several accounts laud the staff's dedication and kindness, noting that caregivers, nurses, housekeeping, and activity staff often go above and beyond to make residents feel cared for. Specific names repeatedly surface in praise: Diedre (or Andrianna), Mercedes, Shenavia, Laura, Maureen, Sheryl, Annie, Julie, and Ashley among others are mentioned as especially commendable. In several tales, the dining rooms, activity programs, and social opportunities are highlighted as meaningful parts of daily life, contributing to a sense of family and belonging for residents and their families. One review specifically credits Cory Baar, described as an executive supervisor who responds promptly to concerns, suggesting that responsive leadership is possible within the center.
Despite those bright spots, a substantial portion of the feedback centers on significant operational and quality-of-life challenges. A common thread is difficulty in communication and accessibility: multiple reviewers report that reaching someone in person or answering phones is nearly impossible, making it hard for families to get timely updates about their loved ones. There are also concrete concerns about safety and adequacy of care, including an incident where a resident spent a night without heat and received blankets only after repeated complaints, with no portable space heater provided. These anecdotes contribute to a perception that some days feel under-resourced or reactive rather than proactive in addressing resident needs.
Several reviews describe dramatic and troubling incidents that raise questions about facility management. One account details a roof collapse on a grandfather's building on site, followed by moving him into a new on-site building and then a substantial rent increase after displacement - an experience described as confusing and financially burdensome for the family. Other criticisms accuse the facility of employing aggressive sales tactics intended to accelerate move-ins, followed by unmet promises about services and amenities tied to the high costs of rent. A recurring sentiment is that the senior living industry, at times, seems more focused on occupancy and revenue than on safeguarding residents' welfare, with one review explicitly stating that the industry is driven by a "race to rip our seniors of their hard-earned savings," and alleging that American House leads the way in that regard.
Guardianship and regulatory concerns also surface in the feedback. One reviewer raises alarms about the legality of guardianship arrangements and notes multiple Adult Protective Services (APS) reports regarding alleged neglect, with plans for addressing issues allegedly going unenforced. This thread emphasizes a perception that accountability and follow-through may be lacking at times, despite attempts by staff and family to address problems. Alongside these concerns, there are a few references to staying periods (such as a 14-day compulsory post-surgical stay) that some feel were longer than necessary, reinforcing the sense that policy variations can influence the patient and family experience in ways that aren't always aligned with individual needs.
Amid the criticisms, there are plentiful stories of positive impact that show what the facility can be at its best. Several families recount that their loved ones thrived in memory care or independent living, benefiting from the presence of nurses on duty, regular caregiver interactions, nutritious meals, and meaningful routines. One sentiment repeatedly expressed is gratitude for the sense of community and the care team's genuine concern for residents' well-being, which helps many residents feel comfortable and valued as part of a "family." Families often mention the ability to aging in place - from independent living to more intensive care - as a seamless and reassuring pathway, with staff helping residents adjust to changing needs while maintaining dignity and companionship.
There are multiple testimonials about long-standing, positive experiences. For instance, some families describe years-long satisfaction with their parents' living arrangements - one recounting thirteen years in independent housing before transitioning to assisted living, where care continued to feel loving and expert. Others highlight how the center supported their loved ones through complex transitions, keeping them engaged and connected with other residents and staff. In several accounts, residents are described as enjoying activities, social conversations, and the feel of a well-furnished, hospitable environment, reinforced by praise for housekeeping, dining staff, and recreational programming that fosters friendships and a sense of being cared for.
Taken together, the collection of reviews presents a nuanced portrait of American House Spring Lake: it can be a nurturing, community-centered home where residents build meaningful relationships with staff and fellow residents, and where families feel grateful for compassionate caregivers and a supportive living environment. At the same time, the account set includes serious concerns about accessibility, safety, governance, and financial practices that some families view as undermining trust and reliability. For anyone considering this facility, the message is clear: speak with current residents and families, ask detailed questions about heat and safety protocols, verify how guardianship and APS-related concerns are addressed, scrutinize the terms of any contracts or rent increases, and, above all, gauge whether the individual needs of your loved one can be met with the level of proactive, personalized care that the better-received reviews describe.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Muskegon County (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woodland Gardens Spring Lake is an assisted living community located in the beautiful town of Spring Lake, MI. The community offers a range of amenities and care services to ensure the comfort and well-being of its residents.
Residents at Woodland Gardens can enjoy delicious meals prepared by the talented culinary team in the welcoming dining room. The community is fully furnished, providing a cozy and homely atmosphere for all residents. Housekeeping services are also available, taking care of the cleaning and maintenance tasks so that residents can focus on enjoying their time.
Outdoor space is available for residents to relax and enjoy nature. Whether it's sitting in the garden or taking a stroll, there are plenty of opportunities to spend time outdoors. For those who prefer to stay connected, telephone and Wi-Fi/high-speed internet services are provided.
Care services at Woodland Gardens include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive any necessary medical attention. Special dietary restrictions are catered for, with diabetes diets and meal preparation services available. Medication management is also provided to help residents stay on top of their medications.
Transportation arrangement for medical appointments is offered, making it convenient for residents to get to their doctor's visits. In terms of nearby amenities, there are plenty of cafes, parks, pharmacies, physicians, restaurants, places of worship, transportation options, and hospitals in close proximity to Woodland Gardens Spring Lake.
With its excellent amenities and comprehensive care services, Woodland Gardens Spring Lake provides a comfortable and supportive environment for seniors seeking assisted living in Spring Lake, MI.
Located in the charming town of Spring Lake, Michigan, this area offers a variety of amenities and services suitable for seniors. With several dining options such as Arboreal Inn, Finn's Chophouse & Speakeasy, and The Paisley Pig Gastropub nearby, residents can enjoy delicious meals within a short distance. Additionally, there are numerous healthcare facilities including Pine Rest Christian Mental Health Services and Mill Point Health Center for any medical needs. Pharmacies like Leppinks and Walgreens are also conveniently located for medication refills. For recreation, seniors can visit Coast Guard Park or Grand Haven State Park to enjoy the outdoors. Transportation services like Avis Rent A Car are available for easy travel around the area. Overall, this part of Spring Lake presents a peaceful and accommodating environment for seniors looking to retire in a friendly community.
Woodland Gardens Spring Lake is located at 18157 174Th Avenue, Spring Lake, MI 49456 in Ottawa County, Michigan
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