Information last verified:
17393 Oak Crest Parkway, Spring Lake, MI 49456
For more information about senior living options: (844) 490-3973
Demetria is regarded as a saint, and the staff are very nice. The mother loved her independent living apartment for 13 years. In assisted living, she received loving, expert care from administration to nursing, housekeeping, the hairdresser, and the dietary department. Everyone has made her comfort their top priority. The recreation expert Julie's energy and enthusiasm are contagious. The family was incredibly pleased with the attention and care provided for their mother. The Spring Lake location is described as caring and loving, with staff who are absolute rock stars. American House provides a great home for senior citizens to age in place, with a home-like atmosphere and opportunities to engage with others. The caregivers are treated like family, and their love is returned by residents.
The facility is poorly run and getting in touch with staff is nearly impossible; they never answer their phones. The staff lack initiative and accountability. A resident spent a night without heat, and blankets were provided only after multiple complaints, with no portable space heater offered. They moved my grandfather to a new building on site and increased his rent by hundreds of dollars per month after displacing him. They use sales tactics to rush families into a unit and fail to deliver promised amenities for the extreme cost of rent. The senior living industry is described as a vile race to rip seniors of their hard-earned savings, with American House leading the way by many miles. HR, supervisors, and some corporate personnel should be fired. Management has shown disregard for guardianship laws, with multiple APS reports and no follow-through on addressing issues.Ahsl Spring Lake Stoneybrook is best suited for families that prize a warm, home-like atmosphere and front-line caregiving over pristine administrative polish. The community consistently earns praise for caring, friendly staff and a setting that feels like a family home where meals, activities, and social connections matter. For residents who can thrive with daily bedside care, meaningful activities, and a sense of belonging, this facility offers a legible, compassionate day-to-day routine. The memory-care environment here is a plus for families seeking dedicated spaces for residents needing structured support while remaining engaged with peers.
But not every family will want to accept the operational fragility that shadows the positives. Those who require highly reliable management, transparent communication, and rigorous safety oversight should consider alternatives. Reassurance about care can quickly give way to concerns over responsiveness, accountability, and governance. Numerous reviews flag persistent phone access issues and difficulty obtaining in-person contact, signaling a pattern that makes timely issue resolution a real uphill climb. For families who cannot tolerate inconsistent follow-through or potential lapses in oversight, another community may deliver the steadiness and governance they expect.
The strongest offset to the downsides rests in the proven caregiving culture. The staff identified in multiple notes, nurses, aides, housekeeping, dietary teams, and activity coordinators, consistently deliver warmth, attentiveness, and continuity of relationships. Families highlight RN coverage and a well-rounded team that treats residents like family, with several staff singled out for special devotion and skill. The dining program is repeatedly praised, and the facility’s home-like layout with social hubs, shared dining, and outdoor spaces supports a sense of routine and belonging. When care plans are executed with kindness and familiarity, residents show stability and community integration that counterbalances occasional service gaps.
Yet the most serious concerns point to governance and safety. Reviews recount events that would alarm any guardian: a roof collapse, displacement with rent increases, and questions about whether promises match reality. Reports of guardianship/legal issues and multiple APS concerns raise red flags about oversight and protection. The combination of high costs and uncertain adherence to plans creates a perception of a system that may prioritize occupancy or sales targets over consistent, enforceable care standards. Short-staffing at times is another constraint that can slow response times and limit individualized attention when needs spike.
From a decision-making perspective, these dynamics outweigh most weakly positive factors for households where safety, clarity, and predictable operations are non-negotiable. The care narrative shines for residents who can leverage the strong relational culture and engaging activities, but that glow dimly if the family cannot accept sporadic accessibility, opaque communication, or unresolved governance questions. Prospective families should schedule focused conversations with administration, request a tour of both the assisted living and memory care areas, and probe for a formal escalation path and staffing benchmarks. Ask for specific examples of recent issue resolution, bed availability updates, and how heat, safety, and emergency measures are managed in practice.
In sum, AHSL Spring Lake Stoneybrook can be an excellent fit for residents who want a genuinely caring, home-like environment and who can work with a responsive, person-centered caregiving staff. It is less suitable for those who demand ironclad administrative reliability, transparent governance, and fail-safe operations. For families weighing options, the move toward alternatives should be considered if governance transparency, dependable communication, and demonstrable accountability are non-negotiable criteria. When these checks are in place, Ahsl Spring Lake Stoneybrook remains a compelling choice; when they are not, the search should continue with urgency.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Muskegon County (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Ahsl Spring Lake Stoneybrook in Spring Lake, MI is an assisted living community that offers a comfortable and supportive environment for seniors. With a range of care services and amenities, residents can enjoy a worry-free lifestyle while receiving the assistance they need.
Residents at Ahsl Spring Lake Stoneybrook are provided with 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also coordinates with health care providers to ensure comprehensive care for each resident. Medication management services are available to ensure the correct dosage and timing of medications.
For those with specific dietary needs, the dining options at Ahsl Spring Lake Stoneybrook cater to special dietary restrictions. Meal preparation and service are provided, offering delicious and nutritious meals tailored to individual preferences.
The community offers various amenities to enhance residents' comfort and enjoyment. Fully furnished accommodations are available, complete with cable or satellite TV. A dining room provides a space for communal meals and socialization. Residents also have access to outdoor spaces and gardens where they can relax or engage in light physical activities.
Housekeeping services are provided to maintain cleanliness and orderliness within the community. Wi-Fi/high-speed internet and telephone services ensure residents can stay connected with their loved ones.
Ahsl Spring Lake Stoneybrook also prioritizes mental wellness through its mental wellness program. This program offers activities aimed at promoting cognitive stimulation and emotional well-being. Resident-run activities are organized regularly, encouraging social interaction among residents.
The location of Ahsl Spring Lake Stoneybrook provides convenience for residents with various nearby amenities. There are numerous cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, hospitals, and transportation options in close proximity to the community.
With its comprehensive care services, inviting amenities, and convenient location, Ahsl Spring Lake Stoneybrook is an ideal choice for seniors seeking a comfortable assisted living community in Spring Lake, MI.
Ahsl Spring Lake Stoneybrook is located at 17393 Oak Crest Parkway, Spring Lake, MI 49456 in Ottawa County, Michigan
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