Ahsl Spring Lake Timberbrook

17383 Oak Crest Parkway, Spring Lake, MI 49456

For more information about senior living options: (844) 490-3973

3.9 from 15 reviews
5 stars
10
4 stars
1
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0
2 stars
0
1 stars
4

Assisted Living Board and Care Home Respite Care

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    Overall Review of Ahsl Spring Lake Timberbrook

    Pros

    • pro Demetria is described as a literal saint, and everyone there is very nice.
    • pro The staff provides loving, expert care from administration to nursing, housekeeping, hairdressing, and the dietary department.
    • pro Everyone has made her comfort their top priority.
    • pro The living center is very home-like, with dining and community centers and many opportunities to engage with other residents.
    • pro American House Spring Lake provides a great home for seniors to age in place.
    • pro Caregivers and residents are treated like family, and the staff are described as caring, warm, and supportive.
    • pro Executive Supervisor Cory Baar responds to family concerns promptly and lovingly.
    • pro The facility offers excellent food.
    • pro Residents enjoy many activities, nutritious meals, and a wonderful housekeeping service.
    • pro The staff are described as absolute rock stars.

    Cons

    • pro Getting a hold of someone in person is nearly impossible.
    • pro The staff lacks initiative and accountability.
    • pro The facility is poorly run.
    • pro The roof collapsed on a resident's building, displacing him.
    • pro Rent was increased by hundreds of dollars per month after displacing him.
    • pro They use sales tactics to rush families into a unit.
    • pro There have been multiple APS reports alleging negligence, with little follow-through.
    • pro The senior living industry is described as a vile race to rip seniors of their hard-earned savings.

    Review

    The reviews paint a portrait of American House as a place that often feels like two very different facilities at once: a clean, comfortable environment with genuine warmth from many frontline staff, and a series of management and safety concerns that leave families frustrated and skeptical about long-term reliability. On the positive side, many residents and their families repeatedly emphasize that the physical spaces are well kept and that the people who actually interact with residents - caregivers, nurses, hairdressers, activity coordinators - can be exceptionally caring, approachable, and attentive. Across several comments, administrators and frontline staff are praised for their compassion, responsiveness, and the sense of family they try to cultivate.

    Yet this warmth is frequently juxtaposed with recurring administrative and operational frustrations. A common thread among the critiques is difficulty reaching someone in person or by phone, which compounds worries about how care is managed and how quickly issues are resolved. In one particularly alarming note, a reviewer describes a night spent without heat and only after repeated complaints were blankets provided, with no portable heater offered. This kind of experience fuels a broader sense that the facility can be difficult to contact, slow to respond, and sometimes negligent in critical situations, enough to prompt plans to move a loved one to another location.

    Several reviewers recount more severe failures that go beyond communication gaps. There is a strong accusation that the facility (and, by extension, the senior living sector) engages in aggressive sales tactics designed to move families into units quickly, followed by disappointment when promised services and accommodations do not materialize at the level or cost expected. A specific incident is described where a roof collapse was followed by displacement of a grandfather within the same site and a substantial rent increase after relocation, highlighting the fear and financial strain families can experience. The broader critique portrays senior living as a highly profit-driven arena, with American House depicted by some as leading in aggressive practices, and there are mentions of guardianship concerns and adult protective services involvement, suggesting serious legal and ethical red flags for those considering placement.

    In the midst of these concerns, several glowing tributes stand out for the staff who go above and beyond. Individuals named include Demetria (fondly remembered as a saint-like figure), Diedre, Andreanna, Mercedes, Shenavia, Laura, Maureen, Sheryl, Jackie, Erica, Annie, Julie, Ashley, and a few others. Descriptions range from "rock stars" of caregiving to essential daily anchors for residents' well-being. There are consistent affirmations that the nurses, aides, housekeeping team, and recreation staff contribute tremendously to residents' comfort and dignity, with comments about personal warmth, reliability, and a sense that staff treat residents as family. The positivity often extends to long-time residents who feel that caregivers and administrators genuinely care about their loved ones' happiness and safety.

    The reviews also highlight successful transitions and meaningful quality-of-life experiences when moving through levels of care. Several families recount how American House helped their loved ones move from independent living to assisted living or memory care without losing the sense of home and continuity. The spaces are described as homelike, with inviting dining rooms, community centers, and opportunities for social engagement that help residents stay connected and engaged. There is particular emphasis on the caregiver team's ability to offer personalized attention, with mentions of RN coverage in memory care and a driver of consistent routines that support aging in place. The sense of community and the close relationships formed with caregivers and other residents are repeatedly cited as major strengths.

    Nevertheless, some of the most distressed accounts reference specific policy and care-related issues that deeply unsettled families. A recurring complaint is about perceived legal and ethical shortcomings in guardianship and oversight, with multiple mentions of guardianship being treated as a process lacking accountability - leading to worry about the safety and rights of elderly family members. The tension between affectionate day-to-day care and systemic shortcomings - like staffing gaps, alleged families' need to advocate intensely for basic needs, and experiences of restricted or misaligned care plans - accompanies almost every negative thread in the reviews. One reviewer even notes a blanket belief that, at times, there is a failure to enforce plans that were promised during admissions, contributing to ongoing concerns about reliability and trust.

    Taken together, the collection of reviews presents a nuanced, often contradictory picture. For many residents and families, American House Spring Lake and the broader American House network offer a clean, welcoming living environment with caring, capable staff who make residents feel valued and supported. For others, the experience is overshadowed by serious administrative concerns, urgent safety issues, and a perception that promises of comprehensive care, affordable pricing, and accessible leadership are not always met. For anyone considering placing a loved one in this network, the message is clear: the human touch of the caregiving team is a major strength, but diligence is essential when evaluating management practices, care plans, safety records, and the overall alignment between stated promises and actual experiences.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Muskegon County (5 miles away) Muskegon County (5 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Ahsl Spring Lake Timberbrook in Spring Lake, MI is a welcoming and comfortable assisted living community that provides a range of care services for seniors in need of assistance. Offering both board and care home options, as well as respite care, residents at Timberbrook can find the level of support they require.

    The community boasts a variety of amenities to enhance the quality of life for residents. Each room is fully furnished and includes cable or satellite TV, as well as Wi-Fi/high-speed internet access. There is a spacious dining room where delicious meals are provided and special dietary restrictions can be accommodated. Housekeeping services ensure that the living spaces are always clean and tidy. Residents also have access to outdoor spaces and gardens to relax or socialize with fellow residents.

    At Timberbrook, the dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The team also coordinates with healthcare providers to ensure that residents receive necessary medical attention. Medication management is offered to ensure medication adherence. A mental wellness program is available to support residents' emotional well-being.

    Transportation arrangements are made for medical appointments, allowing residents to easily access necessary healthcare services. Additionally, nearby cafes, parks, pharmacies, physicians' offices, restaurants,and places of worship offer convenience and opportunities for recreational activities.

    With resident-run activities and scheduled daily activities, there are plenty of opportunities for social engagement and fun within the community. Whether it's participating in organized events or enjoying nearby attractions such as parks or restaurants, residents have various options for entertainment.

    Overall, Ahsl Spring Lake Timberbrook offers a supportive environment where seniors can receive personalized care while maintaining their independence.

    Nearby Places of Interest

    Restaurants

    • Arboreal Inn (0.1 miles)
    • McDonald's (1.7 miles)
    • Stan's Bar (1.8 miles)
    • Finn’s Chophouse & Speakeasy (1.8 miles)
    • The Paisley Pig Gastropub (2.1 miles)
    • Jimmy John's (2.1 miles)
    • Village Baker (2.3 miles)

    Physicians

    • Pine Rest Christian Mental Health Services (0.1 miles)
    • Balance In Life PC (0.3 miles)
    • Mill Point Health Center (1.6 miles)
    • Eye Care One (1.7 miles)
    • Eye Vision (2.3 miles)
    • Shoreline Vision (2.3 miles)
    • Hearing Wellness Center (2.3 miles)

    Pharmacies

    • Leppinks (0.5 miles)
    • Walgreens (2.1 miles)
    • Rite Aid (2.3 miles)
    • Pfaff Pharmacy (2.6 miles)
    • Trinity Health Imaging - Lakes Village (2.7 miles)
    • Mercy Health (2.7 miles)
    • Dunewood Pharmacy (3.3 miles)

    Parks

    • Coast Guard Park (1.3 miles)
    • Grand Haven Lighthouse Connector Park (2.9 miles)
    • Grand Haven State Park (3.2 miles)
    • P J Hoffmaster State Park (3.4 miles)
    • Pomona Park (3.6 miles)
    • Pottawattomie Park (4.8 miles)
    • Rosy Mound Natural Area (5.3 miles)

    Cafes

    • Starbucks (2.3 miles)
    • The Pump House (2.4 miles)
    • Aldea Coffee (2.4 miles)
    • Jumpin' Java (2.4 miles)
    • Morning Star Cafe (2.5 miles)
    • Panera Bread (3.3 miles)
    • Lucky Tea & Sushi Cafe (3.7 miles)

    Hospitals

    • Trinity Continuing Care Services (3.2 miles)
    • North Ottawa Community Hospital (3.3 miles)
    • Diabetes Clinic Of N Ottawa (3.3 miles)

    Transportation

    • Avis Rent A Car (4.7 miles)

    Places of Worship

    • Calvary Bible Church (4.9 miles)

    Theaters

    • Cinema Carousel (5.2 miles)

    Frequently Asked Questions

    Where is Ahsl Spring Lake Timberbrook?

    Nearby Communities

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