Fullerton House

3905 Lorrain Path, Saint Joseph, MI 49085

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
85
4 stars
7
3 stars
0
2 stars
1
1 stars
7

Assisted Living Board and Care Home

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    Overall Review of Fullerton House

    Pros

    • pro The staff are caring and personable.
    • pro The facility is beautiful, clean, and nicely decorated.
    • pro The atmosphere is warm, friendly, and home-like.
    • pro There are many activities that residents genuinely enjoy.
    • pro The environment is bright, well-maintained, and up-to-date.
    • pro Residents feel safe, valued, and well cared for.
    • pro The nurses and aides are a great asset to the facility.
    • pro The care and hospitality extend to families, putting them at ease.
    • pro Tours and visits are welcoming and informative.

    Cons

    • pro One reviewer warned that you shouldn't bring a loved one there.
    • pro The reviewer noted the facility is not the same with the new manager, with food no longer good and staff departures.
    • pro The facility was reported to be under state scrutiny for cleaning conditions, with water tanks and bathrooms described as disgusting.
    • pro Understaffing and under-resourcing by administration were said to have caused physical harm to a resident.
    • pro The Wi-Fi was described as constantly unreliable.
    • pro A reviewer stated the care was bad and communication worse, and they would not refer others.
    • pro Although the place looks nice on the outside, inside care was said to need significant work and some staff were rude or uncaring.
    • pro There was a report of a two-hour wait for assistance due to staffing shortages.

    Review

    The reviews portray Caretel as a warm, welcoming place where residents consistently receive attentive and compassionate care. People repeatedly highlight the staff as the standout feature: caring, personable, and genuinely interested in each resident's well?being. Visitors describe their experiences as inviting and uplifting, with cheerful staff greeting them and making an effort to answer questions and help families feel at ease. One reviewer even noted that Emily made a tour feel cozy and welcoming, taking time to address questions, while another praised staff who welcomed them into the environment with friendliness and care. Across many accounts, staff are seen as the heart of the facility, making the environment feel homey and reassuring for families.

    The atmosphere itself is frequently described as beautiful, clean, and inviting. Reviewers mention modern, well?decorated spaces that feel like a comfortable home rather than a clinical setting. Several comments celebrate the pleasant ambiance - up?to?date interiors, a warm and friendly location, and even a movie?theater amenity that residents would enjoy if it were available. Families celebrate celebrating moments with loved ones at the facility, such as a neighbor's 104th birthday, underscoring how the setting supports meaningful experiences and a sense of community. Many visitors leave with the impression that Caretel is a place where residents can feel safe, valued, and well cared for.

    A consistent thread across reviews is the emphasis on genuine care and an approach that makes residents feel like family. Staff are praised for being attentive, patient, and communicative, keeping families informed about their loved ones' needs and progress. Examples abound: front desk staff who are friendly and helpful; nurses and aides who handle tasks with efficiency and compassion; therapists who motivate residents during rehabilitation without diminishing their confidence. Specific staff members are frequently named for going above and beyond, such as nurses and aides who supported rehab goals, or team members who honored dietary preferences and personal requests. This culture of empathy and responsiveness contributes to a strong sense of trust and reassurance for families.

    Activities and engagement are another strength highlighted by many reviewers. There is a sense that the facility understands the importance of meaningful stimulation for residents, offering a range of activities and programs that keep people engaged. Commenters note that there are many opportunities for residents to participate in varied activities, with staff who plan thoughtful, resident?oriented programs. The presence of robust rehabilitation services is also emphasized, with therapists who encourage progress and celebrate milestones. Although one reviewer noted a desire for additional amenities like a movie theater, the overall sentiment is that there is plenty to do and many options to keep residents active and socially connected.

    Caretel's impact on family experiences is a recurrent topic, with families expressing gratitude for the hospitality shown to guests and the respectful, supportive atmosphere for loved ones. Several reviewers recount how the staff makes families feel welcomed, answers questions, and helps manage the emotional and logistical aspects of care. The description of visits - whether for routine tours, memorial events, or family consultations - consistently conveys confidence in the care environment. Photographs of the facility's warmth come through in testimonies about the front desk staff, the cleanliness of rooms, and the overall sense of a well?organized operation where guests are treated with courtesy and consideration.

    While the overwhelming majority of feedback is positive, there are a few critical notes that provide a more nuanced picture. Some reviews express concern about changes in management, citing declines in food quality, the removal of certain amenities like the ice cream shop, and general staff turnover as factors that affected the experience. A minority of accounts describe significant issues: understaffing leading to insufficient attention to residents, and even instances where physical harm or neglect were alleged, prompting families to move loved ones elsewhere. Other reviewers point to problems such as outdated or unattended facilities, delays in responding to call bells, and maintenance or sanitation concerns. These comments serve as a reminder that, like any long?term care setting, performance can vary over time and across shifts, and that ongoing oversight and communication are important.

    Overall, Caretel is depicted as a place with extraordinary potential and many strengths: a caring, engaged staff; a warm, clean, and inviting environment; and a robust array of activities and therapeutic services that support residents' health and happiness. The strongest praise centers on staff dedication and the feeling that residents are treated with dignity and kindness. At the same time, families advise prospective residents and their loved ones to consider the current leadership, staffing levels, and facility operations, as these factors can influence daily experiences and overall satisfaction. For most families, the verdict is one of trust and appreciation, tempered by a call for continued attention to consistent quality and reliable staffing.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • South Bend Regional (24 miles away) South Bend Regional (24 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Fullerton House in Saint Joseph, MI is a cozy board and care home that provides personalized care and assistance to seniors in a comfortable and inviting environment. Our fully furnished residence offers a range of amenities to ensure the comfort and convenience of our residents. Each room is equipped with cable or satellite TV, Wi-Fi/high-speed internet, a telephone, and a kitchenette for added convenience.

    Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate necessary medical care and medication management for our residents. In addition, we offer specialized care for individuals with diabetes, including diabetic diet plans.

    At Fullerton House, we understand the importance of maintaining mental wellness. Therefore, we provide a mental wellness program that includes engaging activities and socialization opportunities. Our residents also enjoy nutritious meals prepared according to their dietary restrictions in our dining room.

    To enhance the quality of life for our residents, we offer a variety of resident-run activities and scheduled daily activities that cater to their interests and preferences. Additionally, our location boasts proximity to various amenities in the area. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby.

    Transportation arrangements can be made for medical appointments or other needs within close proximity to our community.

    At Fullerton House in Saint Joseph, MI, we strive to create a warm and supportive environment where seniors can receive the individualized care they need while enjoying an active and fulfilling lifestyle surrounded by friendly staff members and fellow residents.

    Nearby Places of Interest

    Places of Worship

    • Road To Life Church (0.2 miles)
    • SS John and Bernard Catholic Church (2.4 miles)
    • First Church of God-Anderson (3.4 miles)

    Physicians

    • Rappha Medical Center (0.4 miles)
    • S W Michigan Center For Orthopedics & Sports Medicine (0.4 miles)
    • Southwest Michigan Center-Ortho (0.4 miles)
    • Stonegate Plastic Surgery Center (0.4 miles)
    • Physicians Center of Physical Medicine PC (0.4 miles)
    • Asthma Allergy Center Of Southwest Michigan (0.4 miles)
    • Robert L Piasecki (0.5 miles)

    Pharmacies

    • Rogers Pharmacy (0.5 miles)
    • Pharmacy Shoppe (0.5 miles)
    • Lakeland outpatient pharmacy (0.5 miles)
    • Meijer Pharmacy (2.8 miles)
    • Walgreens (2.8 miles)
    • Walgreens (3 miles)
    • Genoa Health Care (3.1 miles)

    Restaurants

    • Mark III Grille & Bar and Inn (0.6 miles)
    • Moe's Southwest Grill (0.9 miles)
    • Sonic Drive-In (1.7 miles)
    • Burger King (2.4 miles)
    • El Rodeo (2.5 miles)
    • KFC (2.6 miles)
    • Taco Bell (2.6 miles)

    Hospitals

    • Lakeland Healthcare (0.7 miles)
    • Lakeland Center For Outpatient (0.7 miles)
    • Lakeland Hospital (3.3 miles)
    • Lakeland Pathology (3.3 miles)
    • Lakeland Medical Center, St Joseph (3.3 miles)

    Cafes

    • Panera Bread (0.9 miles)

    Parks

    • Riverview Park (1.8 miles)
    • Lookout Park (3.7 miles)
    • Lincoln Township Parks CMMSN (3.7 miles)

    Theaters

    • Celebration Cinema (2.4 miles)

    Transportation

    • Avis Rent A Car (3.6 miles)

    Frequently Asked Questions

    Where is Fullerton House?

    Nearby Communities

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