Fullerton House in Saint Joseph, MI

Information last verified:

3905 Lorrain Path, Saint Joseph, MI 49085

For more information about senior living options: (844) 490-3973

4.6 from 105 reviews
5 stars
89
4 stars
7
3 stars
0
2 stars
1
1 stars
8

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Overall Review of Fullerton House

Pros

  • pro The facility is nice and takes great care of residents.
  • pro Caretel is praised for its caring, personable staff and excellent care.
  • pro The staff are inviting, caring, and cheerful, making visitors feel welcome.
  • pro The staff are friendly and the facility is pleasant.
  • pro The staff are very caring and residents are well cared for.
  • pro The facility is beautiful with friendly staff.
  • pro The place is clean, well maintained, and nicely decorated.
  • pro The environment feels homey, with staff who truly care for residents.
  • pro The nurses and aides are a great asset to Caretel.
  • pro Therapists and other staff provide excellent care and motivate progress.
  • pro Everyone is attentive, courteous, and helpful.
  • pro Families feel reassured by the care and hospitality shown to guests.

Cons

  • pro One reviewer warned that if a loved one’s safety is a priority, they shouldn’t go there.
  • pro The facility isn’t the same under the new manager; the food isn’t good anymore and valuable staff have left.
  • pro The place is being looked at by the state for dirty cleaning conditions, with water tanks and bathrooms described as disgusting.
  • pro Understaffing and under-resourcing by administration allegedly caused harm to a resident.
  • pro The care for a parent was very disappointing; internal care needed a lot of work and some staff were rude or uncaring.
  • pro The food was disgusting.
  • pro The bathroom had ants that could not be eliminated.
  • pro Response to call bells could be delayed due to shortages, with waits up to two hours.
  • pro Wi-Fi was unreliable.
  • pro The administration seemed to care less about its employees.

Review

Fullerton House in Saint Joseph, Michigan is best suited for families seeking a warm, engaging assisted-living option where staff form real connections with residents and the environment feels like a well-kept, home-like campus. It works well for seniors who want daily help but still crave a busy calendar of social and therapeutic activities, with dependable rehabilitation support when needed. For memory-care needs or for those who thrive on highly structured oversight and flawless consistency across every service line, this community can still be a strong choice, though it requires careful probing into current operations.

Care and compassion are consistently the standout attributes. Reviews repeatedly highlight staff who are caring, personable, and genuinely committed to residents’ well-being. Families report feeling welcomed, informed, and involved, with front-desk and caregiving teams delivering a sense of belonging and safety. The facility itself is described as clean, bright, and thoughtfully decorated, with rooms that feel like apartment living and a homey, “alive” atmosphere that resonates with residents and visitors alike. For many families, those human connections and a nurturing tone are the deciding factors.

On the program side, Fullerton House earns high marks for activity offerings, engaging programming, and access to therapeutic services. Residents benefit from a structured calendar that fosters social engagement, reminiscence, and physical rehabilitation when needed. Positive testimonials emphasize how activities are thoughtfully designed to stimulate residents and create moments of joy, which is a meaningful offset to the daily routine of assisted living. The quality of nursing and therapy staff is frequently singled out as an important asset, reinforcing the sense that skilled hands are available when reassurance and help are required.

However, several reviews raise substantive concerns about consistency and capacity. A pattern emerges of strong moments interspersed with undercurrents of management and staffing challenges. Instances of under-resourcing, turnover, and communication gaps have reportedly led to dissatisfaction and, in rare cases, unsafe or uncomfortable situations for residents. Specific complaints point to declines in dining quality after changes in leadership, gaps in responsiveness to call bells, and maintenance or cleanliness issues in certain areas. In some posts, external oversight questions and staffing fluctuations color the overall impression, underscoring the importance of confirming current operations before making a decision.

The key question becomes whether the positives can reliably offset the notable risks. For families prioritizing heartfelt interaction, vibrant social life, and robust rehabilitative potential, Fullerton House often delivers where it counts: attentive caregivers, a welcoming culture, and a visually appealing, well-maintained setting. The absence of a one-size-fits-all guarantee means that the decision hinges on tolerance for leadership and staffing variability, and on comfort with the current state of the dining program and maintenance. If safety, predictability, and consistently high dining standards are non-negotiable, this community deserves a rigorous comparison with alternatives that emphasize steady governance and uniform service delivery.

Practical next steps are essential. Schedule a comprehensive tour focused on meeting direct caregivers, the activities director, and the current nursing leadership. Probe recent state surveys or internal quality checks, request current resident-care plans, and ask to see a recent menu and dining schedule. Confirm staff-to-resident ratios on each shift, and seek candid references from families with residents in similar care levels. Compare Fullerton House against a short list of alternatives that emphasize consistent staffing, transparent governance, and steady dining quality. In the end, the best fit will be the option that aligns strongest with the resident’s needs for engagement, safety, and dependable daily support, while offering clear, stable leadership and reliable operations.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • South Bend Regional (24 miles away) South Bend Regional (24 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Fullerton House in Saint Joseph, MI is a cozy board and care home that provides personalized care and assistance to seniors in a comfortable and inviting environment. Our fully furnished residence offers a range of amenities to ensure the comfort and convenience of our residents. Each room is equipped with cable or satellite TV, Wi-Fi/high-speed internet, a telephone, and a kitchenette for added convenience.

Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate necessary medical care and medication management for our residents. In addition, we offer specialized care for individuals with diabetes, including diabetic diet plans.

At Fullerton House, we understand the importance of maintaining mental wellness. Therefore, we provide a mental wellness program that includes engaging activities and socialization opportunities. Our residents also enjoy nutritious meals prepared according to their dietary restrictions in our dining room.

To enhance the quality of life for our residents, we offer a variety of resident-run activities and scheduled daily activities that cater to their interests and preferences. Additionally, our location boasts proximity to various amenities in the area. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby.

Transportation arrangements can be made for medical appointments or other needs within close proximity to our community.

At Fullerton House in Saint Joseph, MI, we strive to create a warm and supportive environment where seniors can receive the individualized care they need while enjoying an active and fulfilling lifestyle surrounded by friendly staff members and fellow residents.

Nearby Places of Interest

Places of Worship

  • Road To Life Church (0.2 miles)
  • SS John and Bernard Catholic Church (2.4 miles)
  • First Church of God-Anderson (3.4 miles)

Physicians

  • Rappha Medical Center (0.4 miles)
  • S W Michigan Center For Orthopedics & Sports Medicine (0.4 miles)
  • Southwest Michigan Center-Ortho (0.4 miles)
  • Stonegate Plastic Surgery Center (0.4 miles)
  • Physicians Center of Physical Medicine PC (0.4 miles)
  • Asthma Allergy Center Of Southwest Michigan (0.4 miles)
  • Robert L Piasecki (0.5 miles)

Pharmacies

  • Rogers Pharmacy (0.5 miles)
  • Pharmacy Shoppe (0.5 miles)
  • Lakeland outpatient pharmacy (0.5 miles)
  • Meijer Pharmacy (2.8 miles)
  • Walgreens (2.8 miles)
  • Walgreens (3 miles)
  • Genoa Health Care (3.1 miles)

Restaurants

  • Mark III Grille & Bar and Inn (0.6 miles)
  • Moe's Southwest Grill (0.9 miles)
  • Sonic Drive-In (1.7 miles)
  • Burger King (2.4 miles)
  • El Rodeo (2.5 miles)
  • KFC (2.6 miles)
  • Taco Bell (2.6 miles)

Hospitals

  • Lakeland Healthcare (0.7 miles)
  • Lakeland Center For Outpatient (0.7 miles)
  • Lakeland Hospital (3.3 miles)
  • Lakeland Pathology (3.3 miles)
  • Lakeland Medical Center, St Joseph (3.3 miles)

Cafes

  • Panera Bread (0.9 miles)

Parks

  • Riverview Park (1.8 miles)
  • Lookout Park (3.7 miles)
  • Lincoln Township Parks CMMSN (3.7 miles)

Theaters

  • Celebration Cinema (2.4 miles)

Transportation

  • Avis Rent A Car (3.6 miles)

Frequently Asked Questions

Where is Fullerton House?

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Related Resources

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

  • does medicare pay for assisted livingMedicare Coverage for Assisted Living: An In-Depth Exploration

    Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.

  • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

    Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.