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3.2 from 31 reviews
5 stars
12
4 stars
5
3 stars
1
2 stars
3
1 stars
10
Overall Review of The Timbers Of Cass County
common12 reviews mention this
Care and kindness are consistent
Residents and families repeatedly describe staff as kind, patient, and attentive.
Many reviews emphasize that the staffânurses, CNAs, therapists, and administrationâwere professional and supportive during care and transitions. Several families also describe feeling kept informed and helped step-by-step. A few reviewers say the environment feels cleaner and more welcoming than other places, and they credit the people there for that day-to-day experience.
common4 reviews mention this
Food quality splits opinions
Dining is a frequent topic, with both strong praise and serious complaints.
Some residents and families report that food was enjoyable, including meals prepared for special routines like breakfast in bed or having food brought to a visitor. Other reviews take a much harsher tone, describing food as not edible and claiming residents werenât properly cared for around meals and hygiene. The community also offers restaurant-style dining and supports special dietary needs listed for diabetes and restrictions mentioned in reviews.
common5 reviews mention this
Cleanliness gets mixed feedback
Reviews cite cleanliness in common areas, but some call out room issues.
A number of reviewers describe the facility as clean, tidy, and well cared for, including clean hallways and overall presentation. Others complain about hygiene and cleanliness concerns, including reports of dirty diapers and irritation, and one reviewer specifically calls out an unclean-smelling bedroom carpet. Overall, cleanliness is mentioned often, with the positive and negative experiences both showing up in the reviews.
common2 reviews mention this
Activities and church show up
Residents can stay engaged with activities and spiritual services.
Reviews mention scheduled daily activities and resident engagement, including specific items like an air hockey table. One reviewer also notes church services on Sundays as something the resident enjoyed. The communityâs activity lineup aligns with these accounts, including fitness and planned day trips.
caveat2 reviews mention this
Staffing attention is questioned
Some reviews say residents werenât getting enough day-to-day attention.
A couple of reviews describe residents being left alone in rooms and not receiving care they felt was needed, including concerns tied to dementia care. One reviewer also specifically mentions being short staffed and links that to worsening outcomes. While other reviews describe attentive, supportive staff, these critiques stand out as recurring concerns from a minority of reviewers.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
108 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
South Bend Regional (23 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Liberty Chapel (0.4 miles)
St Vincent De Paul Society (0.7 miles)
First Christian Church (0.8 miles)
Victory Tabernacle Dowagiac Michigan (1.2 miles)
General Conference Of Seventh-Day Adventists (1.5 miles)
Faith Fellowship Seventh Day Adventist Church (1.5 miles)
New Life Faith Baptist Church (1.7 miles)
Parks
Rudy Park (0.6 miles)
Fred Russ Forest Park (6.4 miles)
Love Creek Nature Center (10.9 miles)
Wolf's Prairie Park (12.8 miles)
TK Lawless Park (13.9 miles)
Riverfront Park (14.1 miles)
Restaurants
Wood Fire Trattoria (1 miles)
Wounded Minnow Saloon (1.1 miles)
McDonald's (1.6 miles)
Lindy's Restaurant (3.8 miles)
Indian Lake Pub (5.7 miles)
Timberline Inn (5.9 miles)
Tastee Twirl (7.1 miles)
Cafes
The Baker's Rhapsody (1 miles)
Broadway Cafe (7 miles)
Maple Cafe (13.4 miles)
Physicians
Borgess-Lee Medical Group (1.2 miles)
Borgess Lee Medical Group-Family Practice (1.2 miles)
Borgess Lee Walk In Clinic (1.3 miles)
Lee Immediate Medical Care (1.4 miles)
Darr & Associates (1.4 miles)
Advanced Practice Integrated Health Staffing (2.5 miles)
The Timbers Of Cass County on seniors.fyi includes 5 photos including images showing building, architecture, landscaping, outdoor, entrance, physical therapy, exercise equipment, living room, and more.
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Garden, Outdoors, Healthcare, Caregiver, and Assistance
Entrance
Exercise Equipment and Physical Therapy
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