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The Willows Assisted Living 3 in Saint Joseph, MI

The Willows Assisted Living 3 is an assisted living and memory care community in Saint Joseph, MI.

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The Willows Assisted Living 3 in Saint Joseph, MI

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The Willows Assisted Living 3

3440 Niles Road, Saint Joseph, MI 49085

For more information about senior living options: (866) 208-4318

3 from 22 reviews
5 stars
8
4 stars
3
3 stars
0
2 stars
2
1 stars
9

Overall Review of The Willows Assisted Living 3

differentiator 3 reviews mention this

Memory care and hospice support

Memory care is paired with hospice support when health declines.

Several residents describe the dementia/memory care unit as a place their loved ones could transition into when needs increased. One resident’s family specifically mentions hospice being brought in once nursing care was needed, with both hospice and the community involved in day-to-day management. The community also offers memory-focused programming and supports for hospice and dementia-related care needs.

common 3 reviews mention this

Food quality and special diets

Residents discuss food quality and diet-specific support.

Multiple families mention the food positively, including that it’s cooked on the premises and described as quite good or excellent. At the same time, at least one review raises concerns about delays in getting meals or drinks. The community lists nutrition-focused support for special dietary restrictions and diabetes-related diets.

common 10 reviews mention this

Caring, helpful staff

Many residents and families describe the staff as caring and helpful.

Across reviews, families frequently describe staff as attentive, kind, patient, and willing to help, including helping with questions and providing information during the move-in process. Several also mention a respectful, dignified approach in memory care. A few reviews go the other way, describing unresponsiveness or poor interactions with family concerns, so experiences appear uneven depending on situation and staff coverage.

common 5 reviews mention this

Activities keep residents engaged

Reviews point to regular activities and engagement.

Residents and families describe a steady mix of scheduled activities, including indoor group activities like puzzles and games and examples of themed events. One review highlights the community continuing activities and sharing updates through photos. Another mentions an outdoor activity and that there is something going on multiple days each week, with a quarterly family night also described as a positive touchpoint.

caveat 6 reviews mention this

Safety and supervision concerns

Some reviews raise serious concerns about safety and supervision.

While the community offers 24-hour call and supervision support, multiple families describe incidents or patterns that they felt reflected inadequate protection or oversight. Several reviews mention injuries or mishandling, and others describe residents getting loose or failing to be protected from a predator. There are also complaints about medication errors and staff not being present on shifts, which further undermines confidence for those reviewers.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home
  • Memory Care Memory Care

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • South Bend Regional (25 miles away) South Bend Regional (25 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Moe's Southwest Grill (0.2 miles)
  • Mark III Grille & Bar and Inn (1.3 miles)
  • Sonic Drive-In (1.4 miles)
  • Burger King (2.1 miles)
  • KFC (2.2 miles)
  • Taco Bell (2.3 miles)
  • Chili's Grill & Bar (2.4 miles)

Cafes

  • Panera Bread (0.2 miles)

Physicians

  • Stonegate Plastic Surgery Center (0.3 miles)
  • Physicians Center of Physical Medicine PC (0.3 miles)
  • Robert L Piasecki (0.3 miles)
  • Asthma Allergy Center Of Southwest Michigan (0.3 miles)
  • Liberty Dialysis At Lakeland (0.3 miles)
  • Dr Mukund Shah & Dr Ami Shah (0.3 miles)
  • Lake Michigan Nephrology (0.3 miles)

Pharmacies

  • Pharmacy Shoppe (0.4 miles)
  • Lakeland outpatient pharmacy (0.4 miles)
  • Rogers Pharmacy (0.7 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.5 miles)
  • Gillespie's Pharmacy (2.5 miles)
  • Meijer Pharmacy (2.6 miles)

Places of Worship

  • Road To Life Church (0.5 miles)
  • SS John and Bernard Catholic Church (1.9 miles)
  • First Church of God-Anderson (2.8 miles)

Hospitals

  • Lakeland Center For Outpatient (0.5 miles)
  • Lakeland Healthcare (0.5 miles)
  • Lakeland Hospital (2.7 miles)
  • Lakeland Pathology (2.7 miles)
  • Lakeland Medical Center, St Joseph (2.7 miles)

Parks

  • Riverview Park (1.1 miles)
  • Lookout Park (3 miles)
  • Milton Park (3.6 miles)

Theaters

  • Celebration Cinema (2.2 miles)

Transportation

  • Avis Rent A Car (3.2 miles)

Frequently Asked Questions

Where is The Willows Assisted Living 3?
Does The Willows Assisted Living 3 provide care for residents with dementia or Alzheimer's disease?

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.

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