Siloam is an assisted living community in Kentwood, MI.
Information last verified:
4094 Breton SE, Kentwood, MI 49508
For more information about senior living options: (866) 208-4318
3.3 from 53 reviews
5 stars
28
4 stars
2
3 stars
0
2 stars
3
1 stars
20
Overall Review of Siloam
common19 reviews mention this
Friendly staff comes through
Residents and visitors frequently describe the staff as friendly, professional, and responsive.
A lot of reviewers focus on positive interactions, saying staff are friendly, pleasant, and treat people professionally. Several comments also mention prompt service or that providers listen and respond in a reasonable way. Even among critical reviews, some praise the front desk specifically, which reinforces that the tone of day-to-day interactions can be a strong point.
caveat6 reviews mention this
Communication and check-in missteps
Some reviewers report problems with phone access and check-in processes.
A recurring complaint is difficulty getting through by phone or delays tied to the check-in process. One reviewer also described check-in that felt unsafe for privacy, with speakerphones left too loud. Others mention being ignored at the front desk or experiencing significant slowness when trying to get help.
caveat4 reviews mention this
Scheduling cancellations and delays
Reviewers also describe frustrations with appointment scheduling, rescheduling, and missed windows.
Several reviewers report that appointments were canceled or pushed back with limited or unclear rescheduling options. Others describe receiving conflicting scheduling information or being turned away after arriving late, which then forced rescheduling. There are also comments about not being accommodated for late cancellations, adding to the sense that flexibility can be limited.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
6 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Kent County International (4 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
This part of Kentwood, Michigan offers a variety of amenities within close proximity, making it a convenient and accessible location for senior living. There are several pharmacies nearby for easy access to medication and healthcare needs. A selection of restaurants provides dining options, and there are also physicians' offices and hospitals in the area for medical care. Places of worship offer spiritual support, while cafes provide social settings to enjoy coffee or a meal. The neighborhood features a theater for entertainment, parks for outdoor recreation, and transportation options including an airport for travel convenience. Overall, this area of Kentwood provides a range of services and facilities that cater to the needs of seniors looking for a comfortable and well-equipped community.
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
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