Siloam in Kentwood, MI

Information last verified:

4094 Breton SE, Kentwood, MI 49508

For more information about senior living options: (844) 490-3973

3.3 from 49 reviews
5 stars
26
4 stars
2
3 stars
0
2 stars
3
1 stars
18

Overall Review of Siloam

Pros

  • pro They are always pleasant and satisfactory.
  • pro The physical therapists are absolutely great.
  • pro Elizabeth Harris is amazing and has enhanced their quality of life.
  • pro Corewell hires the kindest people.
  • pro Maya is kind, caring, and compassionate.
  • pro Dr. Essenberg and Dr. Chatterly are amazing.
  • pro The online MyChart makes it easy to access test results, ask questions, order meds, and pay bills.

Cons

  • pro They overbook appointments and leave patients waiting in a room in their underwear for 20+ minutes, wasting time.
  • pro The staff are rude and some doctors are not much better.
  • pro The check-in is unprofessional, with blaring speaker phones and privacy being disregarded.
  • pro Appointments are canceled with no option to reschedule for long periods and without explanation.
  • pro The MAs are consistently rude and lack basic kindness or compassion.
  • pro They drop patients for late cancellations and are not forgiving.
  • pro The front desk completely ignores patients.
  • pro The respirator fit test equipment is not sterilized between patients, raising exposure concerns.
  • pro They deliver cookie-cutter care and lack personalization.

Review

This community is best suited for seniors who prioritize access to a broad, reputable medical network and value clinicians with established track records over perfectly polished administrative touch. Residents and families that want reliable primary and specialty care within a larger health system, along with the convenience of online tools like MyChart and a dependable panel of therapists, will find substantial upside here. The strongest selling point is the caliber of medical personnel who consistently receive praise from patients, doctors such as Chatterley and Essenberg, a capable PA, and notably effective physical therapists. For these individuals, the care experience can be highly positive when an appointment is kept and communication is clear.

Those who should consider alternatives are families that require flawless front-desk service, punctual scheduling, and consistently courteous, responsive support staff. A recurring theme across reviews is frustration with administrative operations: overbooking, check-in glitches, and long or unpredictable wait times. Several patients report being left waiting in rooms, repeated scheduling errors, and front-office rudeness or indifference. For seniors with limited tolerance for administrative friction or those who depend on timely access for chronic conditions, the variability in office handling can overwhelm the clinical strengths, making an alternative with steadier customer service worth exploring.

The strongest pros, expert clinicians, approachable therapists, and meaningful patient relationships, often offset the main cons only when the care needs align with the physician- and therapist-centric strengths. When a specific provider is trusted, the experience can feel personalized and thorough, with lengthy histories of successful outcomes and a sense that staff really understands the patient’s health trajectory. The network’s breadth also means tests, specialists, and continuing care can stay under one umbrella, which supports continuity when compared with smaller practices. However, these advantages are tempered by front-desk and scheduling realities that can derail even excellent medical care, especially for residents who require frequent follow-ups or coordinated visits.

Operational drawbacks repeatedly surface in reviews: prolonged or unpredictable waits, inconsistent follow-through, and inconsistent courtesy from some MAs and reception staff. Problems range from loud or privacy-compromising check-ins to missed or miscommunicated appointments and months-long reschedule windows. Even where doctors are highly regarded, the overall experience can feel fragmented if the administrative flow stalls. A few staff members stand out as genuinely helpful and compassionate, yet a pattern of uneven service delivery persists. In practical terms, the medical strengths create value, but the net experience can be unreliable enough to undermine comfort and peace of mind for families seeking steady daily routines.

For families evaluating this community, a clear, action-oriented plan helps maximize benefits while mitigating disruption. Before moving forward, request a dedicated point of contact to coordinate schedules and a written policy on rescheduling and late arrivals. Insist on seeing a current, transparent appointment calendar and discuss expected wait times during peak hours. Take note of the online tools in use, MyChart can be a real advantage for test results and messaging, but success depends on timely responses from the care team. When possible, visit during typical clinic hours to observe how staff handle check-ins, queue management, and the handling of walk-ins. Seek out current residents or families who can speak candidly about both the clinical care and the front-end service.

In summary, this community delivers high-quality medical relationships and effective therapy that can materially improve quality of life for seniors who can navigate imperfect administrative systems. The main caveat is that inconsistent front-desk behavior, overbooking, and long or unpredictable wait times can erode the value of excellent clinical care. For families who prize medical depth, continuity, and convenient access to a broad health network, this location remains a strong option, provided there is a clear strategy to manage scheduling and service interactions. For those whose daily routine depends on dependable, warmly professional front-line support, it may be prudent to compare alternatives with a stronger track record of administrative reliability and consistent follow-through.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kent County International (4 miles away) Kent County International (4 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Siloam in Kentwood, MI is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. With a focus on comfort and convenience, Siloam provides a fully furnished living space for each resident, complete with a dining room for communal meals. Housekeeping services are also included to ensure a clean and organized environment.

Residents at Siloam can enjoy the outdoors with access to outdoor spaces and gardens. For added convenience, telephone and Wi-Fi/high-speed internet services are available for staying connected with loved ones.

In terms of care services, Siloam offers assistance with activities of daily living such as bathing, dressing, and transfers. The staff at Siloam also coordinate with health care providers to ensure residents receive the necessary medical care. Special dietary restrictions are accommodated for meals, including diabetes diets. Meal preparation and service are provided to ensure nutritious and delicious food options.

Transportation arrangements are available for both medical purposes and doctors' appointments. This makes it easy for residents to attend their medical appointments without any hassle.

Siloam ensures that residents have a fulfilling lifestyle by offering scheduled daily activities for engagement and socialization. Residents can look forward to participating in various activities designed to cater to their interests.

Siloam is conveniently located near several amenities that enhance the overall quality of life for its residents. With numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters nearby as well as hospitals in close proximity, residents can easily access essential services and entertainment opportunities.

Overall, Siloam in Kentwood, MI provides a comfortable living environment with comprehensive care services and convenient access to amenities, making it an ideal choice for those seeking assisted living support in the area.

Nearby Places of Interest

This part of Kentwood, Michigan offers a variety of amenities within close proximity, making it a convenient and accessible location for senior living. There are several pharmacies nearby for easy access to medication and healthcare needs. A selection of restaurants provides dining options, and there are also physicians' offices and hospitals in the area for medical care. Places of worship offer spiritual support, while cafes provide social settings to enjoy coffee or a meal. The neighborhood features a theater for entertainment, parks for outdoor recreation, and transportation options including an airport for travel convenience. Overall, this area of Kentwood provides a range of services and facilities that cater to the needs of seniors looking for a comfortable and well-equipped community.

Pharmacies

  • Walgreens (0.3 miles)
  • Emergency Response Training (0.5 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.5 miles)
  • Rite Aid (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.7 miles)

Restaurants

  • Village Inn (0.4 miles)
  • Mr Burger (0.9 miles)
  • McDonald's (1.6 miles)
  • Taco Bell (1.7 miles)
  • Fire Fox (2 miles)
  • Chick-Fil-A (2 miles)
  • Uccello's Ristorante, Pizzeria & Sports Lounge (2.1 miles)

Physicians

  • Rx Optical (0.4 miles)
  • Spectrum Health (1.1 miles)
  • Dr. Philip Hunt (2.1 miles)
  • Keil Lasik Vision Center (2.3 miles)
  • Adolescent and Family Behavioral Health Services (2.4 miles)
  • Psychiatric Associates Of West Michigan (2.6 miles)
  • Emergency Care Specialists (2.8 miles)

Hospitals

  • Spectrum Health Lab (0.6 miles)
  • Blodgett Hospital (4.5 miles)
  • Pine Rest: Van Andel Center (4.6 miles)
  • Pine Rest: Mulder Therapy Center (4.6 miles)

Places of Worship

  • St Mark Lutheran Church (1.5 miles)
  • Christ Church-Pca (2 miles)
  • Church of the Servant (3.2 miles)
  • Our Daily Bread Ministries (4.2 miles)
  • Madison Square Christian Reformed Church (4.3 miles)

Cafes

  • Starbucks (2 miles)
  • Starbucks (2.6 miles)
  • Starbucks (3 miles)
  • Real Food Cafe (3 miles)
  • Starbucks (3.6 miles)
  • Starbucks (4.2 miles)
  • Panera Bread (4.2 miles)

Theaters

  • Phoenix Theaters (2 miles)

Parks

  • Chesebro Park (3.2 miles)

Transportation

  • Gerald R. Ford International Airport (GRR) (3.9 miles)
  • Avflight (4.6 miles)

Frequently Asked Questions

Where is Siloam?

Nearby Communities

  • Breton Woods

    Breton Woods

    Grand Rapids, MI

     
     

    pro 24/7 supervision with ADL assistance, memory care, and diabetes management; furnished rooms, housekeeping, move-in coordination, and Wi?Fi.

  • Breton Woods of Holland Home

    Breton Woods of Holland Home

    Grand Rapids, MI

    4.6 from 7 reviews
    $908 / month

    pro Continuum of care with attractive amenities and welcoming staff.

  • Care Cardinal Kentwood

    Care Cardinal Kentwood

    Kentwood, MI

    4 from 79 reviews
    $3,675 to $4,785 / month

    pro Caring day-to-day staff and strong safety/cleanliness protocols.

  • Breton Manor

    Breton Manor

    Kentwood, MI

    4.1 from 7 reviews
     

    pro Tailored therapy with attentive, compassionate staff.

  • Holland Home Breton Extended Care South 2

    Holland Home Breton Extended Care South 2

    Kentwood, MI

    4.5 from 4 reviews
     

    pro Comprehensive assisted living with 24/7 supervision, ADL support, medication management, meals, and transportation.

  • Holland Home Breton Extended Care - Building B

    Holland Home Breton Extended Care - Building B

    Kentwood, MI

    4.5 from 4 reviews
     

    pro Fully furnished accommodations with 24/7 supervision, daily living assistance, and medication management.

  • American House Kentwood

    American House Kentwood

    Kentwood, MI

    4.1 from 62 reviews
    $4,250 to $5,050 / month

    pro Homey feel with friendly, attentive staff and clean facilities.

  • Beacon Hill at Eastgate

    Beacon Hill at Eastgate

    Grand Rapids, MI

    4.4 from 45 reviews
    $1,160 to $2,420 / month

    pro Compassionate staff with comprehensive care options (independent, assisted, memory care) in a peaceful, amenity-rich setting.

  • Cook Valley Estates

    Cook Valley Estates

    Grand Rapids, MI

    4.4 from 16 reviews
     

    pro Cozy, well-designed apartments with multiple dining rooms.

Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.