2505 44Th Street, Kentwood, MI 49512
For more information about senior living options: (844) 490-3973
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What emerges from the account is a room that feels inviting and a team that seems genuinely attentive, yet a shadow of concern looms over the care environment. The reviewer begins by acknowledging the positive side: the facilities themselves are described as very nice, and the staff is portrayed in a favorable light. This suggests a setting that is clean, modern, and staffed with people who are courteous and engaged in patient care. The tone conveys appreciation for the atmosphere and interpersonal interactions, painting a picture of comfort and professional demeanor within the day-to-day operations.
However, the praise is tempered by a pressing and distressing security issue. The review foregrounds the need for stronger safeguards, signaling that the environment may not be as secure as it should be for those in vulnerable positions. The core of the concern centers on personal property - items belonging to patients - that were stolen not once, but three times. The theft is attributed to a family member, which underscores an uncomfortable tension between trust, access, and accountability within the facility's surroundings. The recurring nature of the problem amplifies the sense of vulnerability for patients and their loved ones.
The troubling aspect extends beyond the incidents themselves to how they were handled afterward. The reviewer notes that no police report was filed, nor was there any notification given to the property owner. This detail paints a picture of a system that did not escalate the matter to law enforcement or communicate necessary steps to those affected. The absence of formal reporting to authorities or property owners raises questions about how the facility manages security breaches and protects patient belongings, as well as how it engages with families in the wake of loss or risk.
Compounding the concern is the apparent lack of formal policies or procedures designed to address these kinds of issues. The reviewer suggests that there were no clear, documented guidelines for preventing theft, responding to incidents, or coordinating with external authorities. Without such policies, staff may lack a consistent playbook for safeguarding patient property, implementing preventive measures, and communicating effectively with families when issues arise. This absence can leave patients and families feeling unsettled and underprotected.
In the reviewer's experience, it fell to personal initiative to respond to the situation. They had to file a police report independently, rather than relying on the facility to take formal action. This detail underscores a sense of obligation placed on family members or patients to pursue verification and accountability, instead of relying on the institution that is entrusted with care. It's a telling indicator of gaps in institutional response and a potential missed opportunity for timely intervention, documentation, and resolution.
Taken together, the account points to a clear dichotomy: a facility that succeeds in creating a welcoming, supportive environment on the surface yet falls short in implementing and communicating robust security measures. The positives of the environment and staff are overshadowed by concrete experiences of theft and a lack of formal procedures to prevent or address such events. The narrative invites a call for stronger security protocols, clearer incident reporting mechanisms, and proactive cooperation with law enforcement and property owners to safeguard patients' belongings and reassure families that their loved ones are protected.
Holland Home Breton Extended Care South 2 is an assisted living community located in Kentwood, MI. This community offers a range of amenities to ensure the comfort and convenience of its residents. Each living space is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed Internet, and a telephone for staying connected with loved ones. The community also features a dining room where residents can enjoy delicious meals prepared by professional staff.
For those who require additional assistance with daily tasks, the community provides 24-hour supervision and activities of daily living assistance. Caregivers are available to help with bathing, dressing, and transfers as needed. Medication management services are provided to ensure that residents receive their prescribed medications on time. In addition, coordination with health care providers is offered to support residents' overall well-being.
The mental wellness program at Holland Home Breton Extended Care South 2 focuses on promoting mental well-being among residents. This includes resident-run activities and scheduled daily activities to keep them engaged and socially active.
Residents with special dietary restrictions can rest assured that their needs will be accommodated at this community. The dining service caters to diabetes diets and special dietary needs to ensure that all residents receive nutritious meals tailored to their specific requirements.
Transportation arrangements are available for medical appointments as well as doctors' visits, making it convenient for residents to access healthcare services. For recreational purposes, there are several cafes, parks, pharmacies, restaurants, places of worship nearby for residents to enjoy.
Overall, Holland Home Breton Extended Care South 2 offers a comfortable and supportive environment where seniors can receive personalized care services while enjoying a range of amenities designed to enhance their quality of life.
Holland Home Breton Extended Care South 2 is located at 2505 44Th Street, Kentwood, MI 49512 in Kent County, Michigan
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