2505 44Th Street, Kentwood, MI 49512
For more information about senior living options: (866) 208-4318
Overall Review of Holland Home Breton Extended Care South 2
Pros
The facilities and staff are very nice.
Cons
Security is inadequate and needs improvement.- Personal property was stolen from a patient's room by a family member on three occasions.
- No police report was filed and there was no notification to the property owner.
- The facility appears to lack policies or procedures for dealing with theft.
- The reviewer had to file a police report independently of the facility.
Review
Holland Home Breton Extended Care South 2 is best suited for seniors who need skilled nursing or extended care in a well-maintained, inviting setting, and whose families value attentive staff and a calm day-to-day living environment. The community tends to appeal to residents who want reliable caregiving, cheerful common spaces, and consistent routines that support independence where possible. However, risk-aware families should recognize that this facility’s strength in care delivery must be weighed against gaps in safeguarding personal property. For households that have high-value belongings or strict expectations about incident reporting and security, alternatives with stronger, written procedures and transparent incident handling deserve serious consideration.
Pros are tangible: the physical plant is attractive, with clean, well-kept rooms and comfortable common areas that foster a comfortable, homelike atmosphere. The staff are described as attentive and responsive, which translates into timely help with daily tasks, medication reminders, and social engagement. The combination of a caring team and a pleasant environment can meaningfully improve daily life for residents who require skilled assistance while remaining socially connected. These positives support a solid quality of life when security steps are solid and consistent.
Yet the one clear, most significant con centers on security and safeguarding belongings. The strongest critique stems from a report of personal property being stolen from a patient’s room by a family member, with no police report filed or notification. The absence of visible policies or procedures to address theft or to guide staff and families through the incident creates a palpable risk and erodes trust. In a setting where residents already rely on staff to protect health and safety, gaps in enforcement and incident handling are unacceptable and deserve immediate scrutiny. This is not a cosmetic flaw; it touches on fundamental resident rights and financial security.
The good news is that the pros, staff responsiveness and a pleasant milieu, do offset some risk when paired with transparent action. If the administration can demonstrate robust, implemented safeguards, the overall experience can still feel trustworthy. However, without clear, enforceable policies and a formal incident response, the positives are not enough to fully offset the main liability. Pros become meaningful only when security gaps are closed, through explicit ban on unauthorized access, visitor controls, consistent reporting to families, timely police involvement when needed, and documented remediation steps.
Families should press hard on due diligence: ask for the facility’s official policy on safeguarding resident belongings, including what is lockable in-room storage, what the staff responsibility is in guarding items, and how theft is reported and investigated. Request to see the incident log, how quickly authorities are notified, and whether the facility coordinates with local police. Inquire about visitor management, camera coverage in resident areas, staff training on elder abuse and theft prevention, and whether residents or families can place valuables in a secure, documented safekeeping option. Finally, seek transparent monitoring and regular updates if an incident occurs.
Bottom line: Breton Extended Care South 2 offers a compelling care environment with strong day-to-day care; however, the security shortcomings highlighted by the review are a serious red flag. For families prioritizing safety and accountability around personal belongings, it is prudent to compare other nearby options with firmer policies and visible safeguards. If a family can verify robust security measures and consistent incident handling, this facility can be a solid fit; otherwise, alternatives should be on the short list. The decision should hinge on whether the community can demonstrate measurable improvements to safeguarding practices before committing, and tours should include direct discussions with leadership about policy enforcement, reporting timelines, and resident safeguards.
20 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Kent County International (4 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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