2565 44Th Street SE, Kentwood, MI 49512
For more information about senior living options: (844) 490-3973
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The reviews paint a picture of a place that people find aesthetically pleasing and staffed by courteous, competent employees, and yet they struggle with a critical gap that undermines trust and safety. On the surface, the facility earns praise for its well-maintained environment and the demeanor of its team. The impression conveyed is that the surroundings are welcoming and that staff members are approachable and considerate, contributing to a generally positive impression of daily life there.
Beneath that surface, however, there is a persistent concern about security. The most troubling aspect centers on repeated incidents of personal property going missing from a patient's room, attributed to a family member visiting the patient. The reviewer notes that this has occurred three times, highlighting a troubling pattern rather than isolated accidents. The wording suggests that visitors - specifically family members - are able to access patient rooms in a way that leads to theft, which raises questions about how secure patient spaces are and how visits are supervised or restricted.
Compounding the security concern is the reviewer's claim that the facility did not file police reports nor notify the property owner about the thefts. This absence of formal incident reporting and communication signals a lack of established procedures for handling theft or property loss within the facility. The reviewer's experience implies that there are no clear policies or procedures in place to address such cases, or at least that they were not implemented in a way that protects patients and their families or documents the events for authorities.
The reviewer ends up filing a police report independently, which underscores a sense of abandonment or frustration with the facility's response. Having to take matters into one's own hands to obtain accountability suggests a troubling disconnect between the expectations placed on a healthcare or care facility and the reality of how property and safety concerns are managed. This action by the reviewer - while necessary - also serves as a stark reminder that what should be a collaborative process between care providers and families can devolve into a piecemeal, individual effort to secure safety and property.
Overall, the experience described highlights a critical imbalance: pleasant facilities and attentive staff are undermined by what appears to be inadequate security and inadequate procedural responses to theft. The accounts imply a need for stronger controls, such as robust access management to patient rooms, clearer reporting processes for theft or property loss, timely communication with affected parties, and a formal policy framework to guide responses when property is taken or compromised. Without these measures, even well-regarded institutions risk eroding trust and leaving patients and their families feeling unsupported in situations that demand urgent and transparent action.
The Holland Home Breton Extended Care - Building B in Kentwood, MI is an assisted living community that offers a range of amenities and care services to meet the needs of its residents.
The community provides comfortable and fully furnished accommodations, including cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each resident has access to a kitchenette for their convenience. Housekeeping services are also provided to ensure a clean and tidy living environment.
Residents can enjoy spending time outdoors in the garden or other outdoor spaces within the community. Move-in coordination is available to assist residents with the transition process.
The community offers 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Staff members work closely with healthcare providers to coordinate care for residents. Medication management is available for those who require assistance with their medications.
A mental wellness program is offered to support the emotional well-being of residents. Special dietary restrictions are accommodated, including diabetes diets. Meal preparation and service are provided for residents' convenience.
Transportation arrangements can be made for medical appointments, ensuring that residents can easily access necessary healthcare services. The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
In addition to providing essential care services and amenities, the community encourages an active lifestyle by offering resident-run activities and scheduled daily activities for all residents to participate in.
Overall, the Holland Home Breton Extended Care - Building B in Kentwood, MI provides a comfortable and supportive environment for seniors in need of assisted living services.
This area of Kentwood, Michigan offers easy access to essential services such as pharmacies, physicians, hospitals, and places of worship. With multiple pharmacies within a few miles' radius, medications can be easily obtained. Physicians and psychiatric services are also conveniently located nearby for medical needs. In case of emergencies, Spectrum Health Lab is just 0.3 miles away. Additionally, there are several dining options available including Village Inn and Mr Burger for convenient meals close by. For entertainment, Phoenix Theaters is just 2.2 miles away for a night out at the movies. Overall, this area provides a range of amenities that cater to the needs of seniors looking for a convenient and comfortable living environment in Kentwood, Michigan.
Holland Home Breton Extended Care - Building B is located at 2565 44Th Street SE, Kentwood, MI 49512 in Kent County, Michigan
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