5330 Davison Road, Burton, MI 48509
For more information about senior living options: (844) 490-3973
The staff, led by Director Matthew Brawner, are attentive, understanding, and helpful, with a personal interest in residents' well-being. The facility has improved under new management, with significant enhancements across the buildings. The building and grounds are well-maintained and inviting, creating a warm, home-like atmosphere. The care staff are caring, compassionate, and treat residents like family. The rooms are bright and spacious, with amenities such as a barber shop and theatre room, and offer home-cooked meals. The Pines of Burton is highly recommended as a safe, caring place for loved ones.
The facility is described as terrible and all about money, with poor cleanliness. The administration is criticized as trash and not effectively managing the facility. The building is filthy, unkept, and smells strongly of urine, with broken showers and ripped lobby furniture. The staffing is inadequate, with nighttime shortages and an unfavorable staff-to-resident ratio. There was a COVID outbreak with multiple infections and deaths, attributed to poor management and communication. The company takeover is blamed for raised rents and cutbacks on food and supplies. Pest problems are noted, including bed bugs in the memory care building. A staff member was observed yelling at an elderly woman in public, indicating poor staff conduct.This community is best suited for families seeking memory care and a warm, home-like environment where a dedicated director will take a personal stake in residents' daily well-being. The Pines of Burton (now Burton Assisted Living and Memory Care) can deliver on daily kindness, attentive hands-on care, and a layout that feels comfortable rather than institutional. It works best for relatives who want an active memory-care setting with familiar routines, meaningful social opportunities, and staff who remember a resident's preferences. However, it is not the right fit for those requiring absolute consistency in cleanliness, staffing reliability, and budgeting transparency. Families who prioritize those absolutes should consider alternatives.
On the upside, when the care team is aligned, residents are treated with warmth. The executive director - identified by many as Matt - and his front-line staff are praised for attentiveness, respect, and responsiveness. The memory-care building features bright, spacious rooms and amenities such as a barber shop and a theatre room, with home-style meals that residents rave about. The community has undergone a branding shift under new management and has shown notable improvements in upkeep and appearance - gardens, common areas, and rooms reported as more inviting. For families who value a welcoming, "home" feel and consistent personal attention from staff, these positives can carry substantial weight in daily life.
Still, there are persistent red flags that cannot be dismissed. Several reviewers report serious cleanliness and maintenance lapses: odors, ripped furniture, broken showers, and pests such as bed bugs in the memory-care unit. Short-staffing and inconsistent staffing patterns are cited, translating into gaps in care and slower responses. Communication with management can be uneven, and some families allege difficulties in obtaining refunds or timely outreach after adverse events. The most fragile concern is governance - claims of price increases after the new ownership and a perception that operational priorities lean toward the bottom line rather than residents' steady needs. These factors create unsettled trust and should be weighed carefully against the more dependable, heart-centered care stories.
Do the positives offset the negatives? For many families, yes - if the expectation is a compassionate, resident-first environment with staff who will go the extra mile when present. The home-like setting and engaging amenities, combined with real staff investment, can deliver dignity, comfort, and meaningful daily routines that residents want. But the negatives are not minor: they touch safety and daily stability. Inconsistent leadership, maintenance lapses, and cost concerns can disrupt care and erode confidence over time. Prospective residents should not accept hopes alone; they must demand concrete assurances - current staffing ratios, a clear care plan, a transparent price schedule, and documented action plans for cleanliness and repairs. Without that, risk increases.
Practical due diligence during visits should focus on a few levers: request a meeting with the current executive director to discuss care philosophy and response times; tour memory-care spaces to observe cleanliness, safety features, and how residents are engaged; speak with direct care staff about scheduling and training; review the intake and billing terms to understand what is included in base rates and what triggers additional charges; ask for pest-control records and maintenance logs; request references from families with residents who have been there for several months; and verify the activity calendar and family visitation policies.
Bottom line: The Pines of Burton Memory Care is a practical fit for families seeking a compassionate, home-like memory-care environment and who are ready to partner with management to oversee and advocate for ongoing improvements. It is less suitable for families requiring impeccably consistent cleanliness, fully transparent and predictable budgeting, and rock-solid staffing guarantees without ongoing oversight. If those criteria are non-negotiable, alternatives that emphasize rigorous governance and stable operations may serve better. For others, careful diligence combined with hands-on involvement can yield a setting where a loved one experiences warmth, dignity, and daily engagement in a meaningful way.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pines of Burton is a memory care assisted living community located in Burton, MI. Our community is fully furnished and offers a range of amenities to ensure our residents' comfort and convenience. Residents can enjoy watching their favorite shows on cable or satellite TV in the privacy of their own rooms. Our dining room provides a welcoming space for residents to enjoy their meals together.
Each room in our community is equipped with a kitchenette, allowing residents to prepare light snacks or beverages whenever they desire. Housekeeping services are provided to ensure that all common areas and resident rooms are kept clean and tidy at all times.
Outdoor space is available for residents to relax and enjoy the fresh air and surrounding nature. Wi-Fi/high-speed internet access is also provided throughout the community, allowing residents to stay connected with loved ones online.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care for our residents. Medication management services are also available to ensure that medications are taken correctly.
At The Pines of Burton, we understand the importance of maintaining a healthy diet. Our staff is trained to accommodate special dietary restrictions, including diabetes diets. Meal preparation and service are provided so that residents can enjoy delicious and nutritious meals without any hassle.
Our community offers various resident-run activities and scheduled daily activities to keep residents engaged and entertained. We believe in promoting mental wellness among our residents through our mental wellness program.
For added convenience, we offer transportation arrangements for medical appointments as well as transportation options nearby for other needs such as dining out or going shopping. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
At The Pines of Burton - Memory Care Community in Burton, MI, we strive to provide a comfortable and supportive environment where our residents can thrive while receiving personalized care tailored to their specific needs.
This part of Burton, Michigan offers a variety of amenities and services that may be appealing to seniors considering the area for living. There are several restaurants within close proximity, including fast food options like Taco Bell and Wendy's as well as sit-down options like Applebee's. For those who enjoy outdoor activities, there are parks nearby such as For-Mar Nature Preserve & Arboretum and Stepping Stone Falls. In terms of healthcare, there are multiple physicians' offices and pharmacies in the area, providing convenient access to medical care. Additionally, there are places of worship for those seeking spiritual fulfillment. Overall, this part of Burton appears to offer a mix of convenience and resources that could be beneficial for seniors looking to settle in the area.
The Pines Of Burton - Memory is located at 5330 Davison Road, Burton, MI 48509 in Genesee County, Michigan
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