3200 East Eisenhower Parkway, Ann Arbor, MI 48108
For more information about senior living options: (844) 490-3973
Rohman was detailed, enthusiastic, and caring in his training. Rohman ensured everyone understood the policies and procedures. Rohman thoroughly explained everything needed to prepare for the first day. Rohman was amazing and truly cared about the residents. Onboard training was excellent. Rohman explained clearly how things would be on the floors. Vicky was excellent. Andrea did an excellent job teaching about medications. Rohman, Matt, and Andrea were excellent trainers. The training videos were very useful. The clients are well taken care of and loved by the staff. Eisenhower Center has been an exceptional choice for families, offering outstanding attention to clients.
The staff were unprofessional, lazy, rude, and inattentive, and the facility should be shut down. The staff treated the daughter disgustingly, and the place should be shut down along with the staff. A resident attacked a 1-year-old and the staff were unable to restrain or handle the situation properly, offering no apology or sympathy. Medications were not given properly, communication with families was lacking, and housekeeping was terrible. Residents were moved to a dangerous apartment complex during Covid, with little accountability, and the new complex was described as trash with police called often. The staff are described as under 25 with no credentials or medical experience; management is bad; they confiscate cash and phones and isolate residents. The facility is described as trash with awful food and poor treatment, and it should be shut down permanently by the state. There was poor communication and broken promises, with unprofessional staff and failure to follow through. The center's safety and care were questioned as residents were rarely checked on and moved without proper oversight.Across the collection of feedback, Eisenhower Center is portrayed as a place where experiences run the gamut from outstanding training and attentive care to serious concerns about safety, professionalism, and management. A large thread through the comments is the impact of training: several reviewers highlight exceptional instruction, clear expectations, and trainers who seem genuinely invested in preparing new staff and residents' families for day-to-day tasks on the floor.
A number of reviewers repeatedly praise the trainers, especially Rohman, but also Matt, Andrea, and Vicky. Rohman stands out as a standout educator: trainees describe him as thorough, detailed, and deeply focused on ensuring everyone understands the policies, procedures, and practical steps needed for the first day on the job. Comments such as "Rohman trained my class and he thoroughly showed and explained everything we needed to know" and "Rohman was amazing!!! He truly cares" reflect a consensus that the onboarding process can be rigorous yet highly beneficial. Several accounts mention that the onboarding, while sometimes lengthy, paid dividends as graduates felt confident in their knowledge and in their ability to perform their duties. The sentiment is that this training approach creates a strong foundation for new hires and contributes to a perception of competence and care in the right circumstances.
Other positive notes focus on accessibility and the overall quality of the training environment. The on-board training is described as excellent, with trainees appreciating the clarity about front-line expectations and what life on the floor will entail. New hires describe the program as offering "the essentials" they needed to begin their roles, and multiple comments credit the sessions with giving them confidence about both job responsibilities and personal life goals. A few reviews extend this positivity beyond the training itself, signaling that the center has been a good place to join or rejoin, and that families view the center as an exceptional choice for loved ones who live there, particularly praising the level of attention and individualized care that families observe firsthand.
On the flip side, several reviewers contain strong warnings and criticisms about the facility's day-to-day operations, safety, and staff professionalism. A number of posts describe the staff as unprofessional, lazy, rude, or unattentive, with some reviewers explicitly urging that the center be shut down. A recurring point is a perceived mismatch between the praise offered for trainers and the broader experience of care, with some parents and guardians recounting serious incidents where they felt the staff failed to protect residents or demonstrate adequate compassion. One particularly intense account recounts a resident attacking a one-year-old child and the ensuing lack of apology or empathy from staff, along with calls for legal action. The description here emphasizes a breakdown in safety procedures and restraint training, as well as a sense that concerns were not adequately acknowledged or addressed.
Several reviews focus on communication gaps and perceived mismanagement. Some parents describe poor communication with families, inconsistent follow-through on promises, and a sense that staff turnover and inexperience contributed to a chaotic environment. There are explicit complaints about the handling of medications, the miscommunication between different teams, and a belief that the center's management teams are not aligned in delivering consistent, trustworthy service. One particularly strong sentiment notes that much of the favorable chatter may come from staff, with a distrustful undertone about the overall reliability of the service.
Beyond internal staffing concerns, there are serious accusations about safety and living conditions. A handful of comments describe problematic living arrangements, including moving residents to different apartment complexes with questionable safety records, reports of frequent police involvement, and structural concerns such as fires and a building being condemned. In one story, a family describes feeling compelled to relocate a loved one after Covid-era moves that placed him in a problematic environment, with criticisms about difficulty obtaining transportation tokens and a sense that staff were not adequately monitoring or supporting residents. These accounts paint a picture of a facility where the physical environment and administrative decisions can deeply affect residents' daily lives and well-being.
Taken together, the reviews sketch a nuanced picture: a program of strong, highly praised training that equips staff with solid knowledge and confidence, contrasted with a broader experience of uneven day-to-day care, communication challenges, and safety concerns reported by residents, families, and guardians. The positive testimonials center on Rohman and other trainers who provide thorough onboarding and clear expectations, suggesting that the preparation process itself can be exceptional. The negative testimonials, however, emphasize inconsistent professionalism, safety lapses, and management issues that have led some families to seek legal action or urge regulators to intervene. For readers evaluating the center, the messages emphasize both the potential for high-quality, well-prepared staff and a real need to scrutinize safety practices, accountability, and consistent, compassionate care across the whole organization.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Eisenhower Center North Hall in Ann Arbor, MI is a well-equipped assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents at the Eisenhower Center North Hall can enjoy the convenience of cable or satellite TV in their fully furnished apartments. The community also provides a spacious dining room where residents can gather for delicious meals prepared by the staff. Additionally, there is a kitchenette available for those who prefer to cook their own meals.
The community features beautiful outdoor spaces and gardens where residents can relax, socialize, or engage in activities. The Wi-Fi/high-speed internet access allows residents to stay connected with loved ones or access online entertainment.
The Eisenhower Center North Hall provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Caregivers are always available to assist residents with medication management and coordination with health care providers. Special dietary restrictions, including diabetes diets, are catered for during meal preparation and service.
Residents can take part in resident-run activities and scheduled daily activities to maintain an active lifestyle. The mental wellness program ensures that residents have access to support services that prioritize their emotional well-being.
With numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby as well as places of worship and theaters within close proximity, residents have easy access to essential services and entertainment options.
Overall, the Eisenhower Center North Hall offers a comprehensive assisted living experience with attentive care services and a range of amenities designed to provide comfort and convenience for its residents.
Eisenhower Center North Hall is located at 3200 East Eisenhower Parkway, Ann Arbor, MI 48108 in Washtenaw County, Michigan
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