3200 East Eisenhower Parkway, Ann Arbor, MI 48108
For more information about senior living options: (844) 490-3973
Matt Hescheles is very helpful in the classes he teaches. Rohman is described as the best trainer - detailed, enthusiastic, and caring about the work. Rohman trained the class and thoroughly explained everything needed to prepare for the first day. Rohman was amazing and truly cares about the residents through his training. The on-board training was excellent, with Rohman clearly outlining floor procedures; Vicky and Andrea were excellent in teaching about meds. Rohman, Matt, and Andrea were excellent trainers. Rohman was very informative and helpful throughout the process. The training was great and provided trainees with a lot of useful knowledge. New-hire training was great and prepared trainees for the job and personal goals. The facility is well-run and a great place to work, with excellent staff and friendly residents. Eisenhower Center offers outstanding attention to its clients and genuinely makes an effort to understand and cater to their needs. The physical therapy at Eisenhower Center was highly professional, with therapists who were patient and compassionate.
The staff were unprofessional, lazy, rude, and inattentive. The facility is trash and residents are treated poorly. The apartment program is unsafe, having been robbed and held at gunpoint twice. There have been multiple suicides due to lack of empathy from higher-ups. The staff are underqualified, mostly under 25, with little medical training or credentials. The facility fails to protect clients and seems focused on profit rather than care. The communication between treatment teams is almost nonexistent, and the staff are disrespectful to families. Management lies and fails to follow through on promises to clients and guardians. They do not provide adequate PPE and place staff and clients at risk with Covid. The place should be shut down permanently by the state.Eisenhower Center North Hall is best suited for residents who respond well to a place that emphasizes formal staff onboarding and rehab-focused services, and for families that value a clear training culture. When staffing holds steady, the center earns praise for professional physical therapy, attentive trainers, and a visible commitment to teaching new caregivers the ropes. The strongest advocates describe on-boarding that clearly outlines policies, thorough step-by-step instruction, and staff who are capable of delivering structured activities and meaningful engagement. In short, this community can deliver solid clinical and activity programming, provided the front-line team is well-supported and consistent.
Conversely, families who require consistently reliable safety, seamless communication, and unwavering professional leadership should consider alternatives. Across many reviews, recurring concerns center on unprofessional or inattentive staff, frequent miscommunications among care teams, and management gaps that allow problems to persist. Several families report medication issues, inadequate safety measures, and poor housekeeping, with some calling for dramatic action or even shutdown. For guardians seeking a predictably safe environment with prompt problem resolution, these patterns point to significant risk that may outweigh the benefits of good training or therapy services.
The main advantages - robust staff training and a professional therapy corridor - do offset only partially against these substantial drawbacks. The training process, particularly around new-hire preparation, is repeatedly praised for clarity and thoroughness, and the PT department earns trust for patient-centered care. When care teams gel, residents can receive attentive therapy, social outings, and a sense of being well cared for. However, the impact of strong training is undermined if frontline staff become inconsistent, if communication stalls, or if safety and daily operations are left to chance. In a setting where residents depend on reliable oversight, the perceived disconnect between learning outcomes and daily practice matters more than the ideal of thorough onboarding.
For families evaluating a move, focus on transparency around care plans, the cadence of updates, and the escalation path for concerns. Ask to review the current care schedule, medication administration logs, and any recent incident reports. Request conversations with the administrator and the director of nursing, plus time with direct care staff to observe how explanations are delivered and how questions are handled. Scrutinize whether the facility can demonstrate a stable caregiving team, or if turnover and communication bottlenecks suggest variability in day-to-day experience. Visibly clean and well-run therapy spaces, active resident engagement, and consistent transportation and activity planning are important signals - yet they must be supported by dependable, well-coordinated care on the floor.
Ultimately, the decision hinges on risk tolerance and priorities. If the priority is access to strong rehabilitation services and a rigorous training culture that can translate into competent day-to-day care, Eisenhower Center North Hall may be a fit, but only with stringent safeguards and clear, ongoing oversight. For families whose nonnegotiables include steady, professional leadership, consistent medication handling, and transparent, reliable communication, alternatives deserve serious consideration. The sheer volume of candid, conflicting experiences suggests this community can deliver, but only for those prepared to demand accountability and closely monitor daily operations.
If Eisenhower Center North Hall remains on the short list, approach it with a disciplined plan. Schedule extended visits focused on care routines and staff interactions; insist on meeting the direct care supervisor and the nursing lead; request recent inspection or incident documentation; ask for a trial period or short-term placement to gauge real-world consistency; and establish a clear family liaison process for ongoing updates. Weigh the therapy strengths and positive training narratives against the frequent, wide-ranging concerns about safety, communication, and governance. The right choice will balance the proven clinical capabilities with a rock-solid operating backbone, ensuring loved ones receive dependable care every day.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Eisenhower Center North Hall in Ann Arbor, MI is a well-equipped assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents at the Eisenhower Center North Hall can enjoy the convenience of cable or satellite TV in their fully furnished apartments. The community also provides a spacious dining room where residents can gather for delicious meals prepared by the staff. Additionally, there is a kitchenette available for those who prefer to cook their own meals.
The community features beautiful outdoor spaces and gardens where residents can relax, socialize, or engage in activities. The Wi-Fi/high-speed internet access allows residents to stay connected with loved ones or access online entertainment.
The Eisenhower Center North Hall provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Caregivers are always available to assist residents with medication management and coordination with health care providers. Special dietary restrictions, including diabetes diets, are catered for during meal preparation and service.
Residents can take part in resident-run activities and scheduled daily activities to maintain an active lifestyle. The mental wellness program ensures that residents have access to support services that prioritize their emotional well-being.
With numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby as well as places of worship and theaters within close proximity, residents have easy access to essential services and entertainment options.
Overall, the Eisenhower Center North Hall offers a comprehensive assisted living experience with attentive care services and a range of amenities designed to provide comfort and convenience for its residents.
Eisenhower Center North Hall is located at 3200 East Eisenhower Parkway, Ann Arbor, MI 48108 in Washtenaw County, Michigan
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