3200 East Eisenhower Parkway, Ann Arbor, MI 48108
For more information about senior living options: (844) 490-3973
Matt Hescheles is very helpful in the classes he teaches. Rohman is detailed, enthusiastic, and cares about the work. Rohman ensures everyone understands the policies and procedures. Rohman thoroughly explains everything needed to prepare for the first day. Rohman is amazing and clearly cares about residents during training. On-board training is excellent, with clear guidance on how things operate on the floors; Vicky and Andrea are excellent at teaching about medications. Rohman, Matt, and Andrea are excellent trainers. Rohman takes his job seriously and ensures trainees actually know what was taught; the training videos are useful; clients are well cared for and loved by staff. New-hire training is great and provides what new hires need to prepare for the job and personal life goals. The training is very professional, informative, and thorough. The facility runs smoothly and is a great place to work. Eisenhower Center is an exceptional choice, providing outstanding attention to clients and genuine care to meet their needs.
The staff are unprofessional, lazy, rude, and inattentive. The reviewers believe the facility should be shut down by the state. The center failed to restrain a resident who attacked a child, and staff were not trained to handle the situation, with no apology. The staff lack credentials or experience, and management is ineffective; they take residents' cash and personal items. The place is described as trash with awful food, and it's not recommended to live or work there. Residents were moved to unsafe, poorly run apartment complexes with frequent police involvement. Communication is poor; staff do not follow through on promises or keep guardians informed. The care and compassion toward residents are questioned, with staff allegedly not paying attention to clients' needs.Across a long list of reviews, a strong theme emerges around the training experience at Eisenhower Center. Many reviewers praise the quality and thoroughness of the onboarding and new-hire instruction, highlighting that the program equips them with both the job-specific skills and the personal discipline needed to succeed on the floor. Several accounts emphasize that the onboarding process was detailed and well-structured, with veterans of the team explaining policies, procedures, and day-to-day expectations in a way that left trainees feeling prepared for their first day. The overall sentiment is that, when it comes to training, Eisenhower Center often hits the mark and helps new staff feel confident and capable.
A central figure in these positive assessments is Rohman, a trainer who appears repeatedly as the linchpin of the center's training program. Reviewers describe Rohman as thorough, informative, and genuinely invested in making sure everyone understands the material. He is praised for presenting information in a clear, step-by-step manner and for taking his responsibilities seriously, with reviewers noting that he "took his job very seriously," ensured comprehension, and provided essential content that trainees could apply in real life as well as on the job. Many comments specifically credit Rohman with giving the essentials needed to do the job well, and praise his ability to explain complex topics in an accessible way. The training videos, while noted as long by some, are described as ultimately useful and reinforcing what was taught in live sessions.
In addition to Rohman, other trainers are repeatedly acknowledged for their contributions. Matt and Andrea are named alongside Rohman as excellent trainers, with several reviewers pointing out that the team collectively creates a positive learning environment. Vicky and Rodman (also spelled variations like Rhoman and Roman in the reviews) are mentioned in praise of their own instructional strengths. A number of comments describe the broader onboarding experience as robust and comprehensive, with new hires feeling that they left training with a solid foundation - ready not only to perform tasks but to approach them with confidence and professional poise. There is even praise for the way the program ties into personal development goals, suggesting that the training supports broader life skills beyond daily job duties.
Beyond the training room, there are equally strong voices praising Eisenhower Center as a place of care and effective operation. Some families speak highly about the center as an exceptional option for their loved ones, highlighting a level of support and attention that stands out compared with other group homes. In one plea of trust, a reviewer notes that Eisenhower Center is an "exceptional choice" for a sister who has special needs, praising the staff's commitment to understanding and addressing clients' needs. The sentiment here is that, when treatment and care are working well, the center demonstrates a genuine dedication to residents, with staff who appear capable, compassionate, and engaged.
Yet the picture is not uniformly positive. A substantial portion of the reviews expresses serious concerns about the center's day-to-day operations and safety culture. Some reviewers describe staff as unprofessional, lazy, rude, or inattentive, and there are explicit calls for shutdowns or closer scrutiny by authorities. In these accounts, the problems go beyond occasional miscommunication to a sense that safety, policy enforcement, and resident well-being are not consistently prioritized. One recurring warning warns parents and guardians to avoid relying on the center for child care, citing a frightening incident in which a 1-year-old required hospitalization after an attack by a resident. The absence of timely apology or visible accountability in that instance is repeatedly cited as indicative of deeper systemic issues.
Other negative themes center on communication breakdowns and staff turnover. Reviewers recount experiences where staff did not communicate with each other, with clients, or with guardians, and where promises were not fulfilled. There are specific anecdotes about mismanagement of medications, poor housekeeping, and a lack of coordination during crises. Transfer or relocation of residents during the pandemic period is described as poorly planned, with some families feeling that new placements exposed their loved ones to inappropriate environments, including unsafe apartment complexes or insufficient supervision. Financial and logistical concerns also surface, such as worries about bus tokens, transportation for work, and the handling of clients' belongings, which many guardians feel were mishandled or inadequately protected.
Taken together, the reviews paint a nuanced portrait of Eisenhower Center: the training program, particularly Rohman's leadership, Matt, Andrea, and other trainers, is widely regarded as strong, thorough, and professionally delivered. Prospective employees and new hires often emerge from the onboarding process feeling prepared and confident. On the other hand, experiences inside the living and care environment reveal significant variability. Some residents and families report high levels of care and supportive, responsive staff, while others recount experiences of unprofessional behavior, poor communication, and serious safety concerns. There are calls for accountability and action from state authorities, and several reviewers express concern that problems they've witnessed or heard about could undermine the center's mission if left unaddressed.
In the end, the reviews suggest a facility with a strong potential in its training and a committed team of instructors, capable of producing well-prepared staff. However, the same reviews underscore real, troubling gaps in daily operations, safety practices, and consistent staff performance. For anyone evaluating Eisenhower Center - whether as a potential employee considering the training program, a guardian seeking care for a loved one, or a resident themselves - the message is clear: the training aspect often shines and sets a high standard, but the lived experience inside the center can vary dramatically, and it may hinge on the particular staff on duty, the level of supervisory oversight, and the facility's ongoing commitments to safety, communication, and quality of care.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Eisenhower Center - South Main in Ann Arbor, MI is a vibrant assisted living community that provides a range of amenities and care services to meet the individual needs of its residents. The spacious and fully furnished apartments offer all the comforts of home, including cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for those who enjoy cooking.
Residents at this community can take advantage of the beautiful outdoor spaces such as the garden and outdoor seating areas. Housekeeping services ensure that living spaces are always clean and tidy. Move-in coordination is provided to make the transition into the community as smooth as possible.
The dedicated care team at Eisenhower Center - South Main offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also provide coordination with health care providers to ensure that residents receive necessary medical care. Medication management and meal preparation services are available to support residents' overall well-being.
The community places importance on mental wellness by offering a mental wellness program to promote emotional well-being among residents. Special dietary restrictions are accommodated for those with specific dietary needs, ensuring that everyone can enjoy delicious and nutritious meals. Transportation arrangements for medical appointments are provided for convenience.
Eisenhower Center - South Main offers a variety of activities for residents to engage in. Resident-run activities encourage socialization among peers while scheduled daily activities provide entertainment and stimulation throughout the day.
Conveniently located near cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals, residents have easy access to various amenities and services within close proximity.
With its comprehensive amenities and caring staff, Eisenhower Center - South Main provides a supportive environment where seniors can live comfortably while receiving the assistance they need.
Eisenhower Center - South Main is located at 3200 East Eisenhower Parkway, Ann Arbor, MI 48108 in Washtenaw County, Michigan
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