Eisenhower Center - South Main is an assisted living community in Ann Arbor, MI.
Information last verified:
3200 East Eisenhower Parkway, Ann Arbor, MI 48108
For more information about senior living options: (866) 208-4318
Residents and families describe staff as helpful and generally friendly.
Several reviewers describe staff as helpful, including one who calls out a positive experience living there and another who specifically praises friendly staff and residents. A separate reviewer also describes the level of support and care their sister has received, comparing it with other group homes they tried.
Safety issues come up repeatedly, including incidents involving client protection.
Some negative reviews describe serious safety failures, including an incident where a resident attacked a 1-year-old and staff were unable to restrain the person involved. Others mention infection-control and PPE concerns, along with broader claims that client safety is not a priority. One reviewer also points to fire-related problems in the surrounding property and describes aides trying to enter their apartment.
Residents and families raise concerns about communication and promises not being followed.
Multiple reviewers say communication is weak, including claims that treatment team communication is almost nonexistent. Families also describe problems with follow-through, such as promises about care, check-ins, and transportation not being carried out as expected. Additional criticism includes allegations that clients are dropped and that outings that are promised do not happen reliably.
Food is a mixed experience, with both praise and complaints.
One reviewer says the facility has great food and recommends the community based on food and staff. Another reviewer calls the food awful. A different family member also questions whether meal service matched what they were told, describing their loved one eating alone instead of having shared meals.
Residents mention day-to-day activities and outings as part of life here.
A positive review specifically describes staff taking residents on outings. In contrast, a negative review says the promised activities and supports were not delivered in a way that matched what the reviewer was told before moving their family member in.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
20 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Detroit Metropolitan-Wayne County (19 miles away)
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Resident-run activities Scheduled daily activitiesEisenhower Center - South Main is located at 3200 East Eisenhower Parkway, Ann Arbor, MI 48108 in Washtenaw County, Michigan
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