3200 East Eisenhower Parkway, Ann Arbor, MI 48108
For more information about senior living options: (844) 490-3973
Matt Hescheles is very helpful in the classes he teaches. Rohman is detailed, enthusiastic, and cares about the work. Rohman thoroughly shows and explains everything needed to prepare for the first day. Rohman is amazing and truly cares about residents. On-board training was excellent, with Rohman, Vicky, and Andrea delivering clear instruction on floors and meds. Rohman, Matt, and Andrea were excellent trainers. Rohman is dedicated to informing trainees and ensuring they understand what is taught; the training videos are useful. The training was great and helped learners gain a lot of knowledge. New-hire training is great and provides what trainees need to prepare for the job and personal goals. Rohman trained the group well and gave them all the essentials needed to perform the job. Eisenhower Center has provided exceptional support and care for residents with special needs. The physical therapy department is very professional and highly recommended.
The staff were unprofessional, lazy, rude, and inattentive. The facility should be shut down due to safety concerns and poor care. Communication among staff and with families was severely lacking, and promises were not kept. The environment is dirty and unsanitary, with inadequate infection control and PPE. The operation is perceived as profit-driven, with clients treated as dollar signs. There have been serious safety incidents, including an attack on a child, with staff unable to restrain or respond properly. Management is described as uncaring and mismanaging, with multiple complaints about leadership.This community is best suited for families seeking a highly structured, program-driven environment for adults with complex needs, where staff onboarding and formal policies are a central priority. The Eisenhower Center ? South Main appears to reward those who value a rigorous training culture and a consistent routine, with evidence of thorough onboarding and clear explanations of procedures that shape daily care, medications, and resident activities. That strength matters for families who want new staff to come in with a clear playbook and a shared understanding of expectations. However, this emphasis on training exists alongside persistent concerns about consistency, accountability, and frontline care, so a decision here should hinge on whether the anticipated benefits of formal training can realistically translate into reliable, day-to-day safety and compassion.
On the plus side, reviewers repeatedly highlight the vigor and clarity of the training and onboarding. Trainers such as Rohman, Matt, Andrea, and Vicky are singled out for detailing policies, meds, and floor routines in a way that leaves new hires confident about their responsibilities. The sentiment is that the structure and depth of instruction empower staff to handle real-world responsibilities, from patient care tasks to emergency procedures. Several accounts describe exceptionally thorough instruction, with trainees feeling prepared to meet residents' needs and even to guide family members through what to expect. For families prioritizing a well-trained caregiver pipeline, these factors offer a meaningful foundation that can reduce some risks associated with turnover and inexperience.
Yet, the most visible threads in the bulk of reviews pull in the opposite direction. Recurrent voices describe unprofessionalism, inattentiveness, and routine gaps in communication among staff and with families. Safety and restraint management, medication oversight, and respect for residents are flagged as weak in multiple accounts, with incidents and attitudes that erode trust. The concerns extend to management and organizational culture, including allegations of poor accountability, turnover at the top, and an impression that staff may be treated as dollar signs rather than people deserving reliable, empathetic care. When such patterns emerge, even excellent onboarding may fail to rescue overall quality if day-to-day leadership and supervision do not consistently reinforce standards.
The tension between strong training and weak real-world execution matters for families weighing options. Training can offset certain risks - when procedures are clearly documented, med administration is reviewed, and staff are oriented to the facility's expectations, there is a better chance of safe, respectful care. However, persistent complaints about communication breakdowns, staff disrespect, and insufficient supervision undercut the confidence that today's residents are truly well cared for. Prospective movers should recognize that even with an excellent onboarding process, the efficacy of care ultimately rests on ongoing supervision, accountability, and a culture that values residents' safety and dignity over expediency or cost containment.
Those evaluating options should consider alternatives if safety, transparency, and consistent frontline professionalism are non-negotiables. The more troubling reviews describe situations where residents were not monitored adequately, medications mishandled, and families left without timely, meaningful updates. If a setting must demonstrate that its staff can stay engaged, communicate clearly with guardians, and maintain clean, respectful environments, Eisenhower Center ? South Main may require a heightened due diligence phase - visits, speaking with current families, and requesting documentation of incident responses and remediation plans. For families prioritizing long-term reliability over a strong onboarding narrative, exploring other licensed options with more uniform praise for everyday care and governance is prudent.
For those who proceed, a practical, guardrail-driven approach minimizes risk. Schedule a comprehensive tour with direct conversations with frontline staff and the leadership team. Request current incident logs, medication management protocols, and a clear outline of how complaints are escalated and resolved. Aim to meet with the therapy team and ask for examples of resident outings and daily routines to verify that the program's structure translates into tangible, meaningful activity. Demand a transparent service agreement with measurable expectations and a defined family update cadence. If these conditions can be met and sustained, Eisenhower Center ? South Main can deliver the benefits of its training-first approach within a framework that truly prioritizes resident safety and dignity.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Eisenhower Center - South Main in Ann Arbor, MI is a vibrant assisted living community that provides a range of amenities and care services to meet the individual needs of its residents. The spacious and fully furnished apartments offer all the comforts of home, including cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for those who enjoy cooking.
Residents at this community can take advantage of the beautiful outdoor spaces such as the garden and outdoor seating areas. Housekeeping services ensure that living spaces are always clean and tidy. Move-in coordination is provided to make the transition into the community as smooth as possible.
The dedicated care team at Eisenhower Center - South Main offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also provide coordination with health care providers to ensure that residents receive necessary medical care. Medication management and meal preparation services are available to support residents' overall well-being.
The community places importance on mental wellness by offering a mental wellness program to promote emotional well-being among residents. Special dietary restrictions are accommodated for those with specific dietary needs, ensuring that everyone can enjoy delicious and nutritious meals. Transportation arrangements for medical appointments are provided for convenience.
Eisenhower Center - South Main offers a variety of activities for residents to engage in. Resident-run activities encourage socialization among peers while scheduled daily activities provide entertainment and stimulation throughout the day.
Conveniently located near cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals, residents have easy access to various amenities and services within close proximity.
With its comprehensive amenities and caring staff, Eisenhower Center - South Main provides a supportive environment where seniors can live comfortably while receiving the assistance they need.
Eisenhower Center - South Main is located at 3200 East Eisenhower Parkway, Ann Arbor, MI 48108 in Washtenaw County, Michigan
Eisenhower Center North Hall
Ann Arbor, MI
24/7 care with meals, activities, and outdoor spaces.
Eisenhower Center - Congregate
Ann Arbor, MI
Fully furnished apartments with meals, housekeeping, and 24/7 supervision plus daily living support.
Eisenhower Center - East Hall
Ann Arbor, MI
Fully furnished apartments with 24/7 supervision and wellness programs.
Senior Helpers - Ann Arbor, MI
Ann Arbor, MI
Attentive and communicative caregivers with prompt responses and reliable scheduling.
Encore House
Ann Arbor, MI
Small, intimate assisted living with personalized care, furnished apartments, meals, and active social programs.
Birch Family Group Home
Ann Arbor, MI
Warm, family-like environment with responsive staff.
American House Carpenter
Ypsilanti, MI
Active social life with varied activities and friendly, responsive staff in clean facilities.
Brookhaven Manor
Ann Arbor, MI
Strong sense of community with friendly staff, engaging activities, and convenient access to downtown Ann Arbor.
All Seasons Ann Arbor
Ann Arbor, MI
Welcoming staff and residents with engaging activities and premium amenities.
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
Assisted Living and Memory Care: Understanding Their Core Differences
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community