3200 Eisenhower Parkway, Ann Arbor, MI 48108
For more information about senior living options: (844) 490-3973
Matt Hescheles is very helpful in the classes he teaches. Rohman is a detailed, enthusiastic trainer who cares about the work. Rohman thoroughly explains everything trainees need to know to prepare for the first day. Rohman is amazing and genuinely cares about residents through his training. On-board training is excellent and Rohman clearly explains what to expect on the floors. Vicky and Andrea did an excellent job teaching about medications. Rohman, Matt, and Andrea are excellent trainers. Rohman ensures that trainees understand what is taught and the training videos prove useful. The new hire training was great and prepared trainees for the job and personal life goals. Eisenhower Center offers outstanding attention to its clients and genuinely works to understand and cater to their needs.
The staff were unprofessional, lazy, rude, and inattentive. The facility should be shut down. The staff were disrespectful and lacked credentials or experience. The apartment program has been robbed and held at gunpoint twice. There have been multiple suicides in this place due to lack of empathy from higher ups. The communication between treatment teams is almost nonexistent. The higher-ups did not care about the clients and treated them as dollar signs. The food is awful.Eisenhower Center - East Hall is best suited for families who want an assisted-living option with a strong emphasis on caregiver onboarding and a program-driven environment. When staff are fully staffed and engaged, residents can benefit from structured training, a friendly frontline team, and opportunities for outings and organized activities that promote social engagement and routine. This is not a hands-off choice; it works best when families expect and insist on tight oversight, ongoing training, and visible accountability from leadership. In other words, East Hall can deliver solid day-to-day livability, but only when the culture supports consistent, professional care.
Those considering alternatives should note that the facility's recurring red flags make it unsuitable for anyone who cannot tolerate variable quality or who requires consistently reliable care. Families seeking unwavering professionalism, precise medication management, transparent communication, and a consistently safe, well-maintained environment should look elsewhere. Numerous reviews point to unprofessional or inattentive staff, poor coordination among teams, and safety concerns that recur despite good intentions. If confidence in daily operations and dependable care is non-negotiable, this is a place to visit with a critical eye and solid contingency plans.
On the positive side, the training program for new hires stands out. Reviewers repeatedly praise the onboarding process, noting that trainers explain policies clearly and prepare staff to meet residents' needs on day one. When training is effective, staff members present as prepared, purposeful, and capable of supporting meaningful activities and basic daily care. Several accounts describe friendly, motivated staff who treat residents with care, and residents who experience supportive interactions during activities or outings. For families prioritizing a well-structured orientation for caregivers, this is a meaningful strength worth evaluating in depth.
Yet the most persistent concerns revolve around consistency and safety. A majority of reviews describe unprofessional behavior among some staff, miscommunication across teams, and gaps in care delivery - ranging from medication management to responsiveness and housekeeping. Instances of distressing events involving residents, limited enforcement of safety protocols, and reports that promises go unfulfilled create an overarching sense of instability. Add in frequent criticisms of leadership and maintenance of the living environment, and the picture becomes one where risk and disappointment can overshadow any bright spots in programming or care philosophy.
In balancing the positives against the negatives, the on-paper strengths - comprehensive onboarding, approachable frontline staff, and engaging activities - do not reliably offset the core concerns about safety, consistency, and communication. When East Hall operates at its best, there is value in the programmatic approach and the possibility of meaningful engagement for residents. However, the breadth and frequency of the negative experiences reported by families suggest that care quality can fluctuate significantly, and trust can be hard to sustain over time. Prospects depend largely on the ability to secure stable, accountable leadership, robust staffing, and transparent, frequent updates on each resident's plan of care.
For families weighing a decision, a practical path is essential. Visit with a checklist: request to meet current residents' families, review recent incident or complaint logs, and ask for a detailed, written plan addressing medication routines, safety monitoring, and housekeeping standards. Inquire about staff turnover, supervisor-to-caregiver ratios, and how therapy or activity resourcing is integrated into daily care. If East Hall is pursued, insist on a formal transition plan that includes regular progress reviews, measurable goals, and clear escalation channels. If these assurances cannot be demonstrated, or if peace of mind hinges on consistently smooth operations, alternatives - whether other local assisted-living options or specialized programs for complex needs - should be prioritized to safeguard both safety and quality of life.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Ann Arbor, MI, the Eisenhower Center - East Hall is an assisted living community that offers a wide range of amenities and care services to provide residents with a comfortable and fulfilling lifestyle.
The community provides fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for convenience. Housekeeping services ensure that the apartments are kept clean and tidy.
Residents can enjoy delicious meals in the dining room, with special dietary restrictions accommodated. The community also offers meal preparation and service for those who require assistance.
Outdoor spaces and a garden provide opportunities for residents to relax and enjoy nature. 24-hour supervision ensures the safety and well-being of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed.
The community prioritizes mental wellness by offering a mental wellness program to support residents' emotional well-being. Medication management is provided to ensure that residents receive their medications on time.
Transportation arrangements for medical appointments are available, providing convenient access to healthcare providers. Residents can also participate in scheduled daily activities and resident-run activities to stay engaged and socialize with others.
In terms of nearby amenities, the community boasts 10 cafes, 7 parks, 16 pharmacies, 20 physicians, 28 restaurants, 1 transportation option, 3 places of worship nearby. Additionally, there are 14 hospitals located conveniently close by.
Overall, the Eisenhower Center - East Hall provides a warm and supportive environment where residents receive personalized care while enjoying a variety of amenities and nearby facilities that enrich their daily lives.
Eisenhower Center - East Hall is located at 3200 Eisenhower Parkway, Ann Arbor, MI 48108 in Washtenaw County, Michigan
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