Birch Family Group Home

Pros

• The husband and wife who run Birch Hollow Family were described as welcoming, warm, and friendly, creating a home-like atmosphere.
• The location is conveniently situated just 10 minutes away from the reviewer’s home and 15 minutes from the hospital.
• The staff showed a willingness to accommodate concerns and make changes as needed.
• The environment felt family-oriented, which might appeal to some individuals looking for a more personal touch in care.

Cons

• Birch Hollow Family is not a suitable facility for individuals with memory care needs and physical handicaps.
• The presence of only the owners as staff raises concerns about adequate medical support.
• The rooms are small and cramped, making mobility difficult for residents.
• The lack of a ramp at the front door poses accessibility issues for wheelchair users.
• Residents have to share one full bathroom, which can be inconvenient and uncomfortable.
• The kitchen and living areas are overcrowded with items, creating an unappealing environment.
• The dining area features bar stool seating, which is impractical for those with mobility issues.
• There are stairs in the home that may pose a challenge for residents with physical limitations.
• Cleanliness was average, which may not meet the standards expected by families seeking care facilities.
• Communication with staff wearing masks was challenging and hindered understanding of important concerns.

Review

Birch Hollow Family, a residential care facility located in Ann Arbor, has drawn mixed reviews from potential clients seeking memory care and support for their loved ones with physical disabilities. A primary concern raised by visitors is the adequacy of medical staff available at the facility. Observers noted that the establishment seems to be operated primarily by a husband and wife team, along with their grandmother, rather than being staffed by qualified medical professionals. This lack of specialized care raises significant doubts about the ability of the facility to adequately support individuals requiring comprehensive memory care and assistance with mobility.

One reviewer expressed particular discomfort regarding the living conditions at Birch Hollow Family. They pointed out that rooms were small and doorways narrow, which can be especially challenging for residents with physical handicaps. The layout seemed less than ideal for someone who requires mobility aids such as wheelchairs or walkers. Additionally, there was an observation regarding the presence of children in the home, which some felt could detract from an environment focused on caregiving and safety. It was suggested that managing young children alongside offering care to vulnerable adults might lead to distractions that could compromise attention to resident needs.

Cleanliness standards also became a point of contention during one visitor's assessment of Birch Hollow Family. Although cleanliness was described as "average," it did not meet the expectations of those looking for a top-notch respite for family members in need of assisted living services. Reviewers found the overall atmosphere somewhat cluttered—further exacerbated by filled countertops and tables in common areas—which might not create a conducive environment for residents needing calmness and orderliness during their daily routines.

Accessibility issues presented another major drawback, particularly for individuals reliant on wheelchairs or other mobility devices. The facility lacked proper ramps; while there was access through a back door, there were no accommodations at the front entrance that would allow easy entry for those requiring wheelchair assistance. Further complicating matters was the absence of adequate space within shared living areas where residents could engage in some mobility exercises or simply enjoy more freedom to move around without feeling cramped.

Many visitors noted that although owners offered friendly interactions and appeared eager to address feedback regarding operations, communication barriers due to mandatory masks created difficulties during tours. Potential clients found it challenging to fully understand responses related to concerns about layout modifications or personal adjustments intended for individual needs (for example: recommendations pertaining to room arrangements). This made it harder for them to assess how flexible or responsive management would be regarding personalized care plans.

While Birch Hollow Family presents itself as a warm and welcoming environment reminiscent of family life—offering a small-house setting—the overall structure and management practices leave much room for improvement when accommodating those with specific medical needs like memory issues or physical disabilities. For many families evaluating long-term care options, these aspects are crucial factors influencing whether they can trust this kind of facility with their loved ones' well-being—a responsibility they consider too serious not to weigh carefully before making any decisions about residency at this home fostered around familial love yet limited by its operational capabilities.

Hospitals

• Serenity Home Care & Rehab Services (0.8 miles)
• Affiliated Podiatrists PC (2.2 miles)
• Biotronic International (2.3 miles)
• University of Michigan Von Voigtlander Women's Hospital (3 miles)
• Ped Cardiology Cs Mott (3 miles)
• C.S. Mott Children's Hospital (3 miles)
• Amou (3.1 miles)

Places of Worship

• Grace Ann Arbor Church (0.9 miles)
• Church of the Good Shepherd (1.1 miles)
• St Lukes Lutheran Church (2.5 miles)
• St Paul Lutheran Church (3.2 miles)

Transportation

• U-Haul Moving & Storage (0.9 miles)

Restaurants

• Mark's Mid-Town Coney Island (1 miles)
• Olive Garden (1.1 miles)
• P.F. Chang's China Bistro (1.2 miles)
• No Thai (1.9 miles)
• Olga's Kitchen (1.9 miles)
• Potbelly Sandwich Shop (2 miles)
• Chili's Grill & Bar (2.1 miles)

Physicians

• CTR For Reproductive M (1.1 miles)
• Briarwood Medical Group (1.2 miles)
• University of Michigan Health Center (1.2 miles)
• University of Michigan Spine & Headache Program (1.3 miles)
• HairClub (1.4 miles)
• U of M Family Practice - Briarwood Circle (1.5 miles)
• Skymint - Ann Arbor - Recreational & Medical Marijuana (1.5 miles)

Pharmacies

• Rite Aid (1.1 miles)
• Costco Store (1.3 miles)
• Ann Arbor Pharmacy (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Clark Professional Pharmacy (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)

Cafes

• RoosRoast Coffee (1.3 miles)
• Zingerman's Coffee Company (1.4 miles)
• Starbucks (2.1 miles)
• Starbucks (2.1 miles)
• Drip House Coffee Co. (2.3 miles)
• Starbucks (2.4 miles)
• Panera Bread (2.9 miles)

Parks

• County Farm Park (1.5 miles)
• Allmendinger Park (2.7 miles)
• Gallup Park (2.8 miles)
• Gallup Canoe Livery (2.8 miles)
• Nichols Arboretum (2.9 miles)
• Furstenberg Nature Area (3 miles)
• Fritz Park (3 miles)

Theaters

• Ann Arbor 20 + Imax (2.2 miles)