3200 East Eisenhower, Ann Arbor, MI 48108
For more information about senior living options: (844) 490-3973
Matt Hescheles is very helpful in the classes he teaches. Rohman is detailed, enthusiastic, and cares about the work. Rohman ensures everyone understands the policies and procedures. Rohman thoroughly explained everything needed to prepare for the first day. Rohman is amazing and truly cares about residents. On-board training was excellent. Rohman communicates clearly what to expect on the floors. Vicky and Andrea were excellent and taught about medications. Rohman, Matt, and Andrea were excellent trainers. The training was informative and useful; the videos were helpful. The clients are well taken care of and loved by the staff. Eisenhower Center offers outstanding attention to its clients and strives to understand and cater to their needs. New hire training was great and prepared trainees for the job and personal life goals.
The staff were unprofessional, lazy, rude, and inattentive. The facility should be shut down. Staff treated the child with disgust and offered no apology. The food was awful. The facility was described as trash. The staff were under 25 with no credentials or medical experience, and they were disrespectful. Management took clients' cash and personal belongings and did not allow access to them. There was a lack of communication and failure to follow through on promises with clients, guardians, and staff. The apartment complex experienced multiple fires, with a building condemned, signaling serious safety problems. Infection control was lacking and proper PPE was not provided.This community is best suited for families who prize rigorous staff onboarding and ongoing professional development as the backbone of care, and for those who value dedicated therapists and activity-minded programming. It can work well for residents with special needs who benefit from structured training cultures and clear processes. However, potential residents who require unwavering safety, consistent communication, and tightly controlled day-to-day operations should consider other options. The combination of strong training assets with notable leadership and morale gaps means alternatives may offer more predictable reliability for many families.
The strongest, most actionable positives center on how new staff are prepared and how therapy-related services are delivered. Onboarding is consistently described as thorough, with trainers delineating policies, procedures, and daily routines in a way that leaves new hires confident about what happens on the floor. Trainers like Rohman, Matt, and Andrea are repeatedly praised for their clarity, patience, and insistence that essential tasks are understood before care begins. That level of preparedness translates into confidence in care plans and a smoother transition for residents, especially during early stages of placement.
Therapeutic services, particularly physical therapy, receive commendable notes from clinicians and clients who experienced outpatient care through the center. When the focus is on rehabilitation, patients report compassionate, patient-centered therapists who tailor plans and communicate progress. The facility-wide emphasis on training also appears to support a culture of attentiveness and accountability among staff, with families noting that some residents are treated with care, respect, and opportunities to participate in activities. In short, when care teams are well-trained and staffed with engaged professionals, experiences can be positive and meaningful.
Yet, the favorable elements do not erase a substantial, persistent pattern of concerns raised by families and staff alike. Several reviews describe unprofessional behavior, inattentive or disorganized staff, and a management layer that does not consistently translate good intentions into reliable daily operations. Issues cited include poor communication among treatment teams, gaps in medication administration, and insufficient accountability for safety incidents. The most serious complaints center on how crises and everyday safety are handled, including incidents in the community and the handling of residents' needs, which underscore a vulnerability that training alone cannot cure.
These contradictions matter in decision making. The concrete, teachable strengths - comprehensive onboarding, clear floor guidance for staff, and capable therapy professionals - do offset some risk when the primary concern is staff competency and caregiver readiness. However, they do not fully counterbalance the core risks highlighted in the negative reviews: inconsistent leadership, fragmented communication, and safety or script adherence failures that can affect both residents and families. For households weighing options, the bottom line is that procedural excellence is present, but day-to-day reliability hinges on management and culture, which show troubling variability.
For families considering Eisenhower Center, due diligence is essential. Seek current guardians' candid feedback, request to review incident and safety logs, and tour with a focus on how med passes are conducted, how emergencies are escalated, and how staff communicate across shifts. Ask for specifics about staffing levels, turnover, and who directly oversees care plans and family updates. If a choice is made to proceed, negotiate a clear service agreement that includes regular family updates, defined response times, and a transparent process for addressing concerns. If these guardrails feel uncertain or absent, exploring alternatives with steadier leadership and a proven track record of consistent, compassionate care is prudent.
In summary, Eisenhower Center offers a paradoxical mix: solid training and capable therapeutic staff on one side, and uneven day-to-day execution and serious safety-management questions on the other. For families who can tolerate potential fluctuations in daily operations in exchange for a robust training ecosystem and meaningful programming, this center can be a fit. But for those where safety, consistency, and proactive communication are non-negotiable, it is wise to look elsewhere for a residence with steadier leadership, reliable care routines, and proven accountability. The decision should hinge on tolerance for risk versus the value placed on staff development and rehabilitative focus.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Eisenhower Center is a vibrant assisted living community located in Ann Arbor, MI. The center offers a variety of amenities to ensure residents' comfort and convenience.
Residents can enjoy delicious meals in a spacious dining room, which caters to special dietary restrictions. The apartments are fully furnished and provide a cozy and home-like atmosphere. There is also a beautiful garden where residents can relax or engage in outdoor activities.
Housekeeping services are provided to ensure that common areas and individual apartments are well-maintained and clean. Move-in coordination assistance is also available for residents who are transitioning into the community.
For connectivity, the center offers telephone services and Wi-Fi/high-speed internet access so that residents can easily stay connected with family and friends.
Care services at the Eisenhower Center promote independence while providing necessary support. Trained caregivers assist with activities of daily living such as bathing, dressing, and transfers. They also ensure medication management for residents who require it.
The center collaborates with health care providers to coordinate medical appointments and ongoing care. Diabetes diets are available for those who require them, and meal preparation and service are provided for all residents.
To enhance residents' social well-being, daily activities are scheduled, promoting interaction among peers. Additionally, there are various amenities in close proximity to the community. These include 10 cafes, 7 parks, 16 pharmacies, 20 physicians, 28 restaurants, as well as transportation options for medical appointments.
Overall, the Eisenhower Center provides a supportive environment where seniors can live comfortably with access to excellent care services and an array of amenities in the heart of Ann Arbor.
Eisenhower Center - Congregate is located at 3200 East Eisenhower, Ann Arbor, MI 48108 in Washtenaw County, Michigan
Eisenhower Center North Hall
Ann Arbor, MI
24/7 care with meals, activities, and outdoor spaces.
Eisenhower Center - East Hall
Ann Arbor, MI
Fully furnished apartments with 24/7 supervision and wellness programs.
Eisenhower Center - South Main
Ann Arbor, MI
24/7 care with ADL support and a mental wellness program; fully furnished apartments with move-in coordination.
Senior Helpers - Ann Arbor, MI
Ann Arbor, MI
Attentive and communicative caregivers with prompt responses and reliable scheduling.
Encore House
Ann Arbor, MI
Small, intimate assisted living with personalized care, furnished apartments, meals, and active social programs.
Birch Family Group Home
Ann Arbor, MI
Warm, family-like environment with responsive staff.
American House Carpenter
Ypsilanti, MI
Active social life with varied activities and friendly, responsive staff in clean facilities.
Brookhaven Manor
Ann Arbor, MI
Strong sense of community with friendly staff, engaging activities, and convenient access to downtown Ann Arbor.
All Seasons Ann Arbor
Ann Arbor, MI
Welcoming staff and residents with engaging activities and premium amenities.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Guiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
Your Comprehensive Guide to Luxury Assisted Living: Elevated Facilities, Amenities, and Costs
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
