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Landmark At Monastery Heights in West Springfield, MA

Landmark At Monastery Heights is an assisted living community in West Springfield, MA.

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Landmark At Monastery Heights in West Springfield, MA

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Landmark At Monastery Heights Landmark At Monastery Heights Landmark At Monastery Heights

110 Monastery Avenue, West Springfield, MA 01089

For more information about senior living options: (866) 208-4318

4.5 from 64 reviews
5 stars
48
4 stars
9
3 stars
3
2 stars
2
1 stars
2

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2017Top 5% Senior Living Community in 2020

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Overall Review of Landmark At Monastery Heights

common 35 reviews mention this

Care team feels genuinely supportive

Residents and families repeatedly describe staff as compassionate and responsive to needs.

Across the reviews, people emphasize that the staff treats residents with care and keeps families in the loop. Many also point to day-to-day responsiveness—helping residents with personal care, errands, and communication—while maintaining a calm, organized environment. A few notes also credit specific roles such as nurses, activities staff, the front desk, and leadership for making the experience feel supportive.

common 24 reviews mention this

Activities keep residents engaged

Residents describe frequent activities that give them something to do throughout the day.

Many reviews mention that there is always something going on—games, cards, bingo, movie nights, and other scheduled activities. Families also describe special events and ongoing programs that keep residents social, including things like music and community gatherings. In addition, some reviews specifically tie engagement to memory care programming, which helps residents stay involved.

common 18 reviews mention this

Meals and dining are a highlight

Dining is repeatedly described as good, appetizing, and well-prepared.

Several residents and families praise the quality of meals, describing food as delicious and balanced. Reviews also connect dining to overall comfort—people feel satisfied at mealtime and enjoy the dining experience in the community. The community’s offerings include restaurant-style dining and planned meal preparation, which aligns with what many reviewers say they experience day to day.

differentiator 7 reviews mention this

Memory care Morning Star stands out

The Morning Star memory care unit is singled out for attentive, specialized support.

A subset of reviews specifically call out the Morning Star program for people with dementia. Families describe staff as thorough and attentive, and they credit the program with helping their loved one feel safe and supported. One review also mentions that the memory care environment can differ in feel, while still being described as providing care that families trust.

caveat 5 reviews mention this

Rooms can feel small or dark

Some reviewers say certain rooms feel too small, dark, or lacking in privacy.

While many reviews focus on cleanliness and comfort, a recurring concern is the physical feel of some units. Several reviews describe rooms as very small and/or dark, including hallways and shared layouts, and one mentions a lack of privacy related to door or room setup. These comments stand out because they relate to fit for day-to-day living, even when other parts of the facility and common areas are described positively.

common 2 reviews mention this

Location makes errands easier

The area includes nearby restaurants, pharmacies, and medical offices.

A couple of reviews mention convenience and proximity as part of why the community works for their family. The surrounding neighborhood also includes nearby options for quick needs and healthcare access, including a pharmacy and physician offices within roughly a mile. For families planning visits and appointments, that can reduce how far they have to travel.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 105 resident community capacity 105 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Respite Care Respite Care

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Financing advice Financing advice
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • General store General store
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Home sale assistance Home sale assistance
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Overnight guests Overnight guests
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Private cleaning services Private cleaning services
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bradley International (13 miles away) Bradley International (13 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Arts and crafts Arts and crafts
  • Book club Book club
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking club Cooking club
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Wii bowling Wii bowling
  • Yoga / chair yoga Yoga / chair yoga

Nearby Places of Interest

Restaurants

  • McDonald's (0.4 miles)
  • Cal's Woodfired Grill and Bar (1.1 miles)
  • On The Border Mexican Grill & Cantina (1.4 miles)
  • Donut Dip (1.5 miles)
  • Taste of Lebanon (1.6 miles)
  • Lattitude (1.8 miles)
  • Richard's Giant Grinders (1.9 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Baystate Pharmacy (0.8 miles)
  • CVS Pharmacy (0.8 miles)
  • Apothecary Center (1.8 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.1 miles)

Physicians

  • Baystate Health Associates (0.8 miles)
  • Dr John P. Frangie (0.8 miles)
  • New England Orthopedic Surgeons (1 miles)
  • Megan R. Miller, MD (1.1 miles)
  • RAYUS Radiology (1.1 miles)
  • Allergy & Asthma Care (1.1 miles)
  • Pediatric Associates of Hampden County of West Springfield (1.2 miles)

Hospitals

  • Baystate Pain Management Center (1.1 miles)
  • Baystate Medical Center (1.4 miles)
  • Baystate Hospital Dailey Building (1.4 miles)
  • Mercy Medical Center (1.9 miles)
  • Shriners Hospitals for Children (2 miles)
  • Western Massachusetts Hospital (3.6 miles)

Transportation

  • Springfield Union Station (ZSF) (2 miles)
  • Five Star School Bus Chicopee (5 miles)

Parks

  • Van Horn Park Path (2.1 miles)
  • Robinson State Park (2.9 miles)
  • School Street Park (3.6 miles)
  • Forest Park Zoo (4.4 miles)

Cafes

  • Starbucks (2.8 miles)
  • Blue Room Cafe (3.6 miles)

Frequently Asked Questions

What floor plans and room types does Landmark At Monastery Heights offer?
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