Baystate Place

Pros

• The Management in BayState Place was so kind and professional, very caring and attentive. This a good place to live.
• The management and security team is very professional.
• A very cozy place.

Cons

• One reviewer claims the management and maintenance are the worst in Springfield.
• One reviewer notes mice and cockroaches infest the property.
• One reviewer reports water leaks inside the apartments, described as "waterfalls."
• One reviewer alleges thefts occur in the parking lots.
• One reviewer says security cameras do not work when needed.
• One reviewer states remodeling and a new administration allowed smoking and made the place resemble a dispensary.
• One reviewer describes Baystate Place as a terrible place to live and advises people to stay away.
• One reviewer complains about a roach problem and ineffective exterminators.
• One reviewer alleges an invasion of privacy, with someone entering a resident's apartment without permission.

Review

These reviews present a complex and often contradictory portrait of Baystate Place, revealing a residence that a number of people either love or loathe depending on their personal experience and expectations. On one hand, there are long-standing residents who praise the community as welcoming, well-managed, and secure. On the other hand, many accounts describe significant and pervasive problems that can make living there stressful and frustrating. The result is a mosaic of perspectives that reflects a housing complex with both bright spots and serious flaws.

A subset of reviewers paints Baystate Place as a challenging place to live. They describe mice and cockroaches that persist as pests, leaks that create "waterfalls" inside units, and frequent infestations that require major cleanups. Theft in parking lots and concerns about the safety of shared spaces add to a sense of vulnerability for residents and visitors. Several comments point to security issues, including cameras that allegedly do not work when they are most needed. The atmosphere of the property feels unstable to these critics, further amplified by remarks that the remodeling and new administration have shifted the vibe toward a more permissive, even dispensary-like environment, with smoking now allowed and other changes that disturb families who seek a quiet, non-smoking building. For many, the summary is simple: this is not a place suitable for good families or for anyone who wants a trouble-free, secure home.

Despite these strong warnings, there are clearly positive threads within the same community. Some residents recount experiences with management that are kind, professional, and attentive. A 28-year resident describes a long-standing sense of community, noting that neighbors come and go but that they have consistently gotten along, and that the management and security team are professional. In these accounts, the administration is seen as caring and responsive, and the building is described as a comfortable, cozy place to live. This positive depiction is reinforced by remarks about friendly staff and a generally supportive atmosphere that makes life there feel manageable and even enjoyable for those who align with the building's culture.

The reviews also reveal economic and logistical realities that influence how people experience Baystate Place. A recurring concern is affordability and the practicality of securing an apartment within a limited income. One commenter asks, "Would like an apartment but I only make 600 a month?" signaling the financial barrier many potential renters face. Another longtime resident mentions that the apartments are small and that while staff is friendly, there are limits to what the building offers, such as non-smoking status being the norm and a relatively small visitor parking supply. In addition, there is a clear sense that some residents require external support or government assistance to manage the stress and logistical hurdles of living there.

A particularly vivid set of anecdotes centers on privacy and intrusion. One associate notes that someone living there has claimed that their apartment was entered multiple times without permission, a serious concern for privacy and security. Paired with reports of pests and crowded living conditions, this creates an impression of a building where residents' expectations of safety and personal space can be compromised. Parking restrictions compound this anxiety, with mentions of a very limited number of visitor spaces and policies that can make hosting guests cumbersome, especially if visitors risk being parked in the main lot or have to contend with plate checks and restrictions.

In sum, the overall character of Baystate Place emerges as a double-edged sword. For some residents, it is a cozy, community-focused place with professional, caring management, reliable security, and a sense of belonging built over decades. For others, it is a site of ongoing pest problems, maintenance issues, privacy concerns, and policy changes that can feel intrusive or disruptive. The remodeling and the shift in administration appear to have altered the atmosphere in ways that some residents welcome and others fear, particularly regarding smoking policies and the general sense of control over one's living environment. The reviews collectively suggest a housing complex that works well for certain people - especially those who can navigate its quirks and have support in managing costs - yet presents serious challenges for those who prioritize pest-free living, consistent privacy, reliable security, and straightforward housing policies.

This part of Springfield, Massachusetts is a bustling and convenient area with a variety of healthcare options including nephrology, dermatology, plastic surgery, obstetrics, orthopedics, and hospitals such as Mercy Medical Center and Baystate Medical Center. There are several pharmacies nearby for easy access to medications. Public transportation is easily accessible at Springfield Union Station. In terms of dining options, there are various restaurants offering different cuisines to explore. For outdoor recreation, there are parks within a short drive or bus ride away. Additionally, there are cafes like Starbucks and Panera Bread for relaxing outings. Overall, this area offers a mix of medical services, dining choices, transportation options, and recreational activities that may be attractive for seniors looking for convenience and accessibility in their daily lives.

Physicians

• Pioneer Valley Nephrology (0.3 miles)
• Dermatology Associates PC (0.3 miles)
• Trinity Health Of New England Plastic & Reconstructive Surgery (0.3 miles)
• Fitzpatrick Moran Costa & Haag-Rickert Obgyn (0.3 miles)
• Northgate Medical PC (0.3 miles)
• Baystate Orthopedic Surgery Center (0.3 miles)
• New England Orthopedics (0.4 miles)

Hospitals

• Mercy Medical Center (0.3 miles)
• Shriners Hospitals for Children (0.7 miles)
• Baystate Hospital Dailey Building (0.7 miles)
• Baystate Medical Center (0.7 miles)
• Baystate Pain Management Center (1.1 miles)

Pharmacies

• Apothecary Center (0.3 miles)
• Walgreens (0.9 miles)
• Baystate Pharmacy (0.9 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.9 miles)

Transportation

• Springfield Union Station (ZSF) (0.4 miles)
• Five Star School Bus Chicopee (4 miles)

Restaurants

• Theodore's (0.6 miles)
• Taste of Lebanon (0.9 miles)
• Taco Bell (0.9 miles)
• Red Rose Pizzeria (1.1 miles)
• White Hut (1.1 miles)
• Wahlburgers (1.1 miles)
• Chipotle Mexican Grill (1.1 miles)

Parks

• Van Horn Park Path (1 miles)
• School Street Park (2.6 miles)
• Forest Park Zoo (2.9 miles)
• Robinson State Park (3.8 miles)
• Treetop Park (4.4 miles)

Cafes

• Starbucks (1.3 miles)
• Blue Room Cafe (3 miles)
• Panera Bread (4.3 miles)