Right at Home of Western Massachusetts
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1350 Main Street, Suite 1212, Springfield, MA 01103
For more information about senior living options: (844) 490-3973
Right at Home of Western Massachusetts offers competitive pricing for its services when compared to Hampden County and the broader state of Massachusetts. For instance, a studio room is priced at $3,235, significantly lower than the county average of $4,052 and the state average of $5,312. Similarly, their one-bedroom option at $3,855 also stands out against both the county and state costs of $4,085 and $5,349 respectively. Even in the case of two-bedroom accommodations, with a cost of $4,780, Right at Home remains more affordable than Hampden County's average of $4,672 and Massachusetts' overall average of $6,151. These figures indicate that Right at Home provides valuable care options while ensuring cost-effectiveness for clients in Western Massachusetts.
| Floor plans | Right at Home of Western Massachusetts | Hampden County | Massachusetts |
|---|---|---|---|
| Studio | $3,235 | $4,052 | $5,312 |
| 1 Bedroom | $3,855 | $4,085 | $5,349 |
| 2 Bedrooms | $4,780 | $4,672 | $6,151 |
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They don't come to his house when they're supposed to. They show up at his doorstep unannounced with no call ahead of time. They were supposed to come last Thursday but never showed up. As a result, he was without meds from Thursday to Monday. That's highly illegal. They need to do better.The core of the complaint centers on a service that is supposed to come to a patient's home to deliver care and medications, but repeatedly fails to do so as scheduled. The writer describes a system that lacks reliability and clear communication, leaving a vulnerable person in a precarious situation. The frustration is palpable as they detail the recurring issue of visits not aligning with expectations, and the emotional toll that comes with it when someone depends on timely service to manage their health.
The incident described for a recent week is stark: the service was supposed to arrive this past Thursday, yet they never showed up. The patient emphasizes that there was no prior notice or courtesy call to warn them of the delay or cancellation. Instead, the delivery or visit arrives unannounced at the patient's doorstep, which undermines the patient's sense of control and safety in managing their own treatment. This pattern of last-minute arrivals without heads-up is presented as a persistent problem rather than an isolated mishap.
A particularly troubling consequence is highlighted: the patient was left without essential medications for several days, from Thursday through Monday. The text conveys the severity of this lapse, underscoring that missing doses can have real, potentially dangerous health effects. The individual characterizes the situation as "highly illegal," signaling that the patient believes the lack of timely medication delivery crosses a line into unlawful or unethical behavior, and it clearly frames the impact as more than an inconvenience - it's a direct threat to their health and wellbeing.
Beyond the immediate incident, there is a broader critique of the service's reliability. The reviewer describes a pattern of unannounced visits and failed attempts to adhere to a schedule, which erodes trust and predictability. This isn't framed as a one-off mistake but as part of an ongoing failure to communicate, confirm, and respect the patient's time and health needs. The sense of frustration grows as expectations for professional and dependable care are repeatedly unmet, leading to growing concerns about future reliability and safety.
The emotional and practical effects are given substantial weight. The lack of consistent scheduling and advance communication creates not only logistical headaches but a sense of vulnerability. The patient must navigate a system that seems to disregard their need for regular, predictable access to medications. The repeated gaps in service translate into stress, fear of further delays, and a diminution of confidence in the organization meant to provide essential support at home.
Finally, the plea is for a fundamental change: better organization, clearer communication, and stricter adherence to scheduled visits. The writer is seeking accountability and improvement, insisting that the service must "do better" and protect patients by ensuring timely deliveries, notifying about changes in advance, and honoring the commitments that are supposed to be the foundation of home-based care. The underlying request is straightforward: reliability, transparency, and the safety that comes with predictable access to medications.
Bradley International (12 miles away)Right at Home of Western Massachusetts in Springfield, MA is an assisted living community that offers a convenient and vibrant lifestyle for its residents. Located in the heart of Springfield, this community is surrounded by various amenities and services to ensure the well-being and comfort of its residents.
For those who enjoy socializing and dining out, there are 32 restaurants nearby offering a diverse range of cuisines to suit every taste. Whether it's a casual brunch or an elegant dinner, residents can easily explore different culinary experiences.
Nature enthusiasts will appreciate the proximity to five parks, providing opportunities for peaceful walks, outdoor activities, and enjoying the beauty of nature. These parks offer green spaces where residents can relax, exercise, or have picnics with family and friends.
With 22 pharmacies nearby, residents have easy access to their prescription medications and healthcare needs. This ensures prompt and efficient delivery of any required medication or medical supplies.
Furthermore, having 31 physicians nearby means that residents can quickly find medical attention whenever necessary. Whether it's for routine check-ups or specialized care, there are numerous medical professionals available to cater to various healthcare needs.
Transportation options are also plentiful with two transportation services nearby. This makes it convenient for residents to travel to appointments, run errands, or explore the surrounding areas without any hassle.
Lastly, the presence of five hospitals nearby provides peace of mind knowing that emergency medical care is readily accessible whenever needed. The close proximity ensures faster response times during emergencies and immediate access to quality healthcare facilities.
Overall, Right at Home of Western Massachusetts in Springfield offers a comfortable assisted living community with an array of amenities conveniently located nearby. It strives to provide a fulfilling lifestyle combined with comprehensive support services for its residents' overall well-being.
This part of Springfield, Massachusetts offers a convenient and diverse range of amenities that cater to seniors looking for a comfortable and vibrant community. With a variety of restaurants nearby such as Theodore's, Red Rose Pizzeria, and Wahlburgers, residents can enjoy a variety of dining options within walking distance. The proximity to transportation options like Springfield Union Station makes it easy for seniors to get around the city. Additionally, there are several reputable healthcare providers in the area including Northgate Medical PC and Trinity Health Of New England Plastic & Reconstructive Surgery, ensuring access to quality medical care. For leisure activities, parks like Van Horn Park Path and Forest Park Zoo offer opportunities for outdoor recreation and relaxation. Overall, this area provides a senior-friendly environment with essential services and attractions nearby.
Right at Home of Western Massachusetts offers competitive pricing for its services when compared to Hampden County and the broader state of Massachusetts. For instance, a studio room is priced at $3,235, significantly lower than the county average of $4,052 and the state average of $5,312. Similarly, their one-bedroom option at $3,855 also stands out against both the county and state costs of $4,085 and $5,349 respectively. Even in the case of two-bedroom accommodations, with a cost of $4,780, Right at Home remains more affordable than Hampden County's average of $4,672 and Massachusetts' overall average of $6,151. These figures indicate that Right at Home provides valuable care options while ensuring cost-effectiveness for clients in Western Massachusetts.
Right at Home of Western Massachusetts is located at 1350 Main Street, Suite 1212, Springfield, MA 01103 in Hampden County, Massachusetts
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