Kaplan Estates

Pros

• The facility at Kaplan Estates is praised for its cleanliness and homey atmosphere, making residents feel comfortable and happy.
• Families appreciate the friendliness and helpfulness of the staff, who are attentive to residents' needs.
• Many residents enjoy a variety of activities offered by Kaplan Estates, which help improve their overall engagement and happiness.
• Communication with management is generally positive, with staff being quick to respond to concerns and issues.
• The dining experience is frequently mentioned as enjoyable, with good food available for residents.
• Families recommend Kaplan Estates to others looking for care, highlighting their overall satisfaction with the community and quality of care provided.
• Residents have reported forming friendships and enjoying socialization opportunities within the facility, enhancing their quality of life.

Cons

• The care of the residents is questionable, with reports of greasy hair, unbrushed teeth, and lost laundry.
• Some aides are described as "scary bad," indicating inconsistent quality in care.
• There were complaints about the facility's expectation for family members to take on caregiving roles instead of staff support.
• Residents were excluded from activities that required assistance, leading to feelings of isolation.
• Communication from staff regarding emergencies was lacking, even when it was felt to be necessary.
• Food quality varied significantly; some meals were described as awful.
• Weekend staff quality reportedly decreased, leading to more issues during that time.
• The facility's high costs coupled with the need for private aides added financial strain on families.
• There were concerns regarding the licensing and quality of privately hired aides recommended by the facility.

Review

Kaplan Estates has garnered a variety of responses from families who have placed their loved ones in this facility, with experiences reflecting both commendable aspects and areas requiring improvement. Many reviews highlight the initial impression of the estate, particularly praising its cleanliness and the friendly demeanor of its staff. These characteristics were significant factors for many families when choosing Kaplan Estates over other options. The sense of community is also notable, as several reviewers commented on the warm atmosphere that appears to foster happiness among residents. This positive ambiance was often seen as a critical element in promoting social interactions and engagement among residents, especially in light of recent improvements to activities since COVID-19 restrictions have eased.

However, while many reviews reflect satisfaction with the general environment and amenities at Kaplan Estates, they also hint at some inconsistencies in care. Instances such as greasy hair, unbrushed teeth, lost laundry items, and complaints about soggy mattresses underline concerns regarding day-to-day resident care. Although various reviewers acknowledged that while some staff members are exceptional in their roles, others lack consistency—creating disparities that can significantly impact residents' well-being. One family member shared a disappointing experience where their loved one was left to fend for themselves without adequate assistance from staff during crucial periods.

The food served at Kaplan Estates has elicited mixed reactions; it can range from delightful to disappointing based on individual tastes or daily offerings. While many residents enjoy the meals provided, others found certain dishes unsatisfactory or poorly prepared. There were suggestions from families that menu options could be enhanced further. However, families noted that when specific meals did not meet expectations, alternative choices were available upon request.

The responsiveness of management appears to stand out positively across numerous accounts. Families expressed appreciation for the attentive communication received when voicing concerns or inquiries about their loved one's care. Many reported satisfactory interactions with management during regular communications but suggested that initiating contact about specific incidents would improve follow-up processes—especially concerning emergencies or unexpected situations involving their loved ones.

Another significant aspect addressed by reviewers is the financial burden associated with extended care services at Kaplan Estates—a concern shared by multiple families who found themselves needing two distinct payment plans: one for facility costs and another for private aides due to staffing limitations during weekends or particular shifts when assistance was lacking. This dual expense raised broader questions about whether facilities like Kaplan should provide more comprehensive care without recommending external aides when it may be required.

In summary, Kaplan Estates presents itself as an appealing choice for elderly care with its strong community feel and overall welcoming environment aided by friendly staff members committed to assisting residents effectively when issues arise. Notwithstanding some operational inconsistencies regarding daily resident care and dining satisfaction levels, coupled with financial pressures related to supplemental aide hiring practices suggested by staff members on occasion—the testimonials indicate that Kaplan Estates remains a respected option among similar facilities for those seeking long-term care for their loved ones. Families looking into this community may find it beneficial to ask detailed questions during tours or discussions to ascertain whether it adequately meets unique needs while weighing costs against quality assurances offered within this setting.

This part of Peabody, Massachusetts, offers a range of convenient amenities for seniors looking to settle in the area. There are multiple pharmacies nearby, including CVS and Walgreens, ensuring easy access to essential medications and healthcare supplies. In terms of medical care, there are well-respected physicians and hospitals within a short distance, such as Microsurgical Eye Consultants and Children's Hospital Peabody. For dining options, a variety of restaurants catering to different tastes can be found nearby, including Wendy's and The Cheesecake Factory. Additionally, there are several cafes for leisurely outings, like Starbucks and Panera Bread. Parks like Salem Common and Winter Island Park provide opportunities for outdoor recreation and relaxation. Transportation is easily accessible with the MBTA Salem Station nearby. Places of worship such as St Richard Catholic Church and Temple B'Nai Abraham offer spiritual support for residents in the community. Overall, this area of Peabody provides a convenient and diverse environment for seniors looking to enjoy a comfortable lifestyle with access to essential services.

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.9 miles)

Physicians

• Microsurgical Eye Consultants (1.2 miles)
• Harvard Vanguard Medical Associates - Peabody-Lynnfield (1.9 miles)
• Lahey Clinic Peabody (2.1 miles)
• Sports Medicine North (2.1 miles)
• Eye Center of the North Shore (2.2 miles)
• NS Physicians Group (3.4 miles)
• The New England Facial and Cosmetic Surgery Center (4.4 miles)

Hospitals

• Childrens Hospital Peabody (1.3 miles)
• Danvers State Hospital (4.8 miles)
• Beverly Hospital (6 miles)
• Northeast Hospital Corporation (6.3 miles)

Restaurants

• Wendy's (1.5 miles)
• Su Chang's (1.8 miles)
• The Cheesecake Factory (2.3 miles)
• McDonald's (2.5 miles)
• Taco Bell (2.6 miles)
• McDonald's (2.6 miles)
• Sylvan Street Grille (2.7 miles)

Cafes

• Perfecto's Caffe (2.2 miles)
• Starbucks (2.6 miles)
• Starbucks (3.8 miles)
• Starbucks (3.9 miles)
• Panera Bread (4.2 miles)
• Jaho Coffee & Tea (4.2 miles)
• Starbucks (5 miles)

Parks

• Salem Dog Park (3.6 miles)
• Salem Common (4.2 miles)
• Salem Maritime National Historic Site (4.3 miles)
• Independence Park (5.2 miles)
• Winter Island Park (5.3 miles)
• Middlesex Fells Reservation (5.4 miles)
• Melrose Common (5.8 miles)

Transportation

• MBTA Salem Station (3.9 miles)

Places of Worship

• St Richard Catholic Church (3.9 miles)
• First Church Nursery School (4 miles)
• The Church of Jesus Christ of Latter-day Saints (4.1 miles)
• Lynn Spanish Branch Latter-day Saints (4.1 miles)
• Danvers Church Of The Nazarene (4.7 miles)
• Temple B'Nai Abraham (6.1 miles)