Pilgrim Rehabilitation and Skilled Nursing in Peabody, MA
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96 Forest St, Peabody, MA 01960
For more information about senior living options: (844) 490-3973
Pilgrim Rehabilitation and Skilled Nursing offers competitive pricing in comparison to local and state averages. For a semi-private room, the monthly cost is $10,200, significantly higher than the averages of $5,800 in Essex County and $5,805 across Massachusetts. When it comes to private rooms, Pilgrim's fee of $10,950 again stands apart from the county's average of $6,771 and the state average of $6,090. This discrepancy may reflect Pilgrim's commitment to providing high-quality care and specialized services that cater to individual needs. While the costs are notably higher than those in surrounding areas, they may be justified by the enhanced level of care that residents can expect at this facility.
| Floor plans | Pilgrim Rehabilitation and Skilled Nursing | Essex County | Massachusetts |
|---|---|---|---|
| Semi-Private | $10,200 | $5,800 | $5,805 |
| Private | $10,950 | $6,771 | $6,090 |
Pilgrim Rehabilitation is described as a wonderful, clean, and well-maintained facility where residents are treated with dignity and respect. The CNAs are praised as the backbone of care, performing labor of love every day. The care for residents who are totally dependent is described as downright amazing and compassion-filled. The facility feels like a home, offering a warm and welcoming atmosphere. The Physical and Occupational Therapy teams are exceptional, knowledgeable, and motivating, helping residents regain independence. The kitchen staff, including the head chef, are praised for excellent, award-winning meals. Admissions and front-desk staff, along with directors, are noted for going above and beyond to ensure a positive experience. Regular activities and social events are cited as fostering interaction and a positive environment for residents.
The reviewer states Pilgrim Rehab is the worst place ever and would not send a loved one there. They allege residents are left unattended, with call bells ignored and bathroom assistance delayed. They report rooms that smell of urine and patients lying in urine for extended periods. They describe staff as rude, condescending, and inattentive, with some management perceived as deceptive. They note language barriers, with many staff not fluent in English, hindering communication. They accuse neglect leading to dehydration and infections requiring hospitalization. They warn others not to bring loved ones due to mistreatment and poor overall care.Pilgrim Rehabilitation and Skilled Nursing is best suited for families prioritizing an intimate, home-like atmosphere with a strong emphasis on rehabilitation when the care team is aligned and engaged. The facility is small enough that residents can feel seen, and multiple reviews highlight hands-on nursing attention, devoted CNAs, and a rehab program that can drive meaningful improvement for those who engage with it. When the care team clicks - with attentive therapists, clear family communication, and a cookable sense of routine - the place can feel genuinely supportive, and several accounts describe patients leaving with regained independence and a sense of dignity.
At the same time, consideration of alternatives is prudent for families prioritizing consistent staffing, zero tolerance for neglect, or streamlined administration. A sizeable portion of experiences cited in reviews point to serious gaps: delayed responses to call bells, feeling ignored, and instances described as unsafe or disrespectful. Language barriers, uneven bedside care, and complaints about management responsiveness recur, along with reports of odors, overheated rooms, and inconsistent dining quality. For families worried about reliable, predictable care or who require language-concordant staff and rigorous oversight, looking elsewhere is a sensible path.
On the upside, the strongest pros center on rehabilitation outcomes and the quality of frontline relationships. When therapy teams, nurses, and case managers are on their A-game, residents describe compassionate, knowledgeable care that helps them regain function and navigate discharge planning. Several reviews applaud PT/OT effectiveness, attentive nursing and CNA staff, and the ability to coordinate complex transitions back home. Families repeatedly note that dedicated admissions directors and case managers keep lines of communication open, which can translate into smoother transitions and fewer surprises during a stay.
Yet the main cons do not disappear with positive anecdotes. The most troubling themes involve staffing strain and uneven care culture that allows delays, inconsistent cleanliness, and variable responsiveness to urgent needs. Instances of inadequate call-bell response, unaddressed needs, and reports of a pervasive odor or uncomfortable room environments punctuate many reviews. Administrative and interpersonal tensions - gossip, perceived favoritism, and language-related misunderstandings - underscore a reality where, despite strong individual performances, systemic gaps can color an entire stay. For families, these gaps translate into real risk: miscommunication around medical issues, potential hospital readmissions, and elevated stress during already challenging times.
From a decision-making standpoint, Pilgrim can be a compelling choice for rehab-focused stays when the unit or shift is properly staffed and overseen by a proactive manager who maintains consistent standards. The positive patient-care experiences, meaningful family communication, and robust rehab team merit serious consideration for those who can visit regularly and require hands-on therapy. However, the risk matrix is substantial: care quality appears highly variable across units and days, with safety and dignity concerns amplified by staffing shortages and administrative gaps. If independence, predictability, and unambiguous patient advocacy are nonnegotiable, already-known red flags suggest exploring alternatives may yield more consistently reliable outcomes.
For families moving forward, a disciplined approach is essential. Schedule multiple in-person visits with the goal of meeting frontline staff on each shift, requesting to observe PT/OT sessions, and interrogating how discharge planning is coordinated. Probe the call system's reliability with current residents and ask for a candid discussion about incident responses and how concerns are escalated to management. Request recent survey results and ask to speak with the director of nursing, the social worker, and the admissions director to gauge consistency and accountability. If the answer feels thin or reactive, or if language access and cleanliness remain persistent concerns, it is prudent to continue the search. Pilgrim can be transformative for the right resident - provided the care culture is consistently professional and responsive, and the leadership demonstrates unwavering attention to safety, dignity, and dependable care.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Gen Edw L Logan International (12 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Pilgrim Rehabilitation and Skilled Nursing is an assisted living community located in Peabody, MA. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
We understand the importance of maintaining personal appearance and offer an on-site beautician for all grooming needs. Additionally, devotional services are available off-site for those who wish to practice their faith.
Our indoor and outdoor common areas provide opportunities for socializing and enjoying fresh air, while our private rooms ensure privacy and tranquility. Our facilities are also wheelchair accessible with showers designed to accommodate individuals with mobility needs.
At Pilgrim Rehabilitation and Skilled Nursing, we specialize in high acuity care, ensuring that residents with complex medical conditions receive the personalized attention they require.
Dining at our community is catered to various dietary preferences, with vegetarian options available for those who follow this lifestyle.
We believe in promoting a well-rounded lifestyle for our residents and offer devotional activities off-site as part of our activities program. Additionally, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, and hospitals located conveniently nearby.
At Pilgrim Rehabilitation and Skilled Nursing, we strive to create an inclusive and supportive environment where residents can thrive both physically and emotionally.
This part of Peabody, Massachusetts, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple hospitals and physician offices nearby, residents have access to quality healthcare services within a short distance. There are also various dining options ranging from casual eateries like Taco Bell and Wendy's to upscale restaurants like The Cheesecake Factory and Sylvan Street Grille. For those who enjoy a caffeine fix, there are several cafes such as Starbucks and Jaho Coffee & Tea within a few miles. Additionally, seniors can enjoy outdoor activities at nearby parks like Salem Common and Independence Park, as well as easy access to transportation through the MBTA Salem Station. Places of worship like St Richard Catholic Church and Temple B'Nai Abraham provide spiritual support for those seeking it. Overall, this part of Peabody offers a well-rounded community with amenities that cater to the needs of seniors looking for a comfortable living environment.
Pilgrim Rehabilitation and Skilled Nursing offers competitive pricing in comparison to local and state averages. For a semi-private room, the monthly cost is $10,200, significantly higher than the averages of $5,800 in Essex County and $5,805 across Massachusetts. When it comes to private rooms, Pilgrim's fee of $10,950 again stands apart from the county's average of $6,771 and the state average of $6,090. This discrepancy may reflect Pilgrim's commitment to providing high-quality care and specialized services that cater to individual needs. While the costs are notably higher than those in surrounding areas, they may be justified by the enhanced level of care that residents can expect at this facility.
Pilgrim Rehabilitation and Skilled Nursing is located at 96 Forest St, Peabody, MA 01960 in Essex County, Massachusetts
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