Pilgrim Rehabilitation & Skilled Nursing Center in Peabody, MA
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Information last verified:
96 Forest Street, Peabody, MA 01960
For more information about senior living options: (844) 490-3973
The staff are very caring and attentive. Residents are well cared for and enjoy good food. Residents’ needs are addressed promptly and right away. The physical and occupational therapists, nurses, and CNAs are kind and patient. Questions or concerns are addressed quickly and professionally. The activities team is warm, welcoming, and always full of positive vibes. Meal preparation is good and tailored to each resident’s needs. The rehabilitation team and administration are outstanding and coordinate care to help residents return home safely. The facility is clean and well maintained, with dedicated staff. The facility is highly recommended by families.
It is described as the worst place ever and the reviewer would not send a worse enemy there, citing long delays for basic needs like using the bathroom and being told to pee in pants. The facility reportedly smells of urine and call bells go unanswered for long periods. Staff are described as rude, unprofessional, and treating residents like children. Rehabilitation and personal care are inadequate, with patients left in bed and not properly assisted. Management is criticized as unresponsive and the overall care deemed unacceptable. The environment is dirty and unsanitary, with odors, cobwebs, and filthy rooms. Language barriers hinder care due to a lack of fluent multilingual staff. Some reviews state it is not a true rehab facility and advise against bringing loved ones there.Pilgrim Rehabilitation & Skilled Nursing Center in Peabody is best suited for families seeking a post-acute rehabilitation track with genuine frontline compassion, paired with residents who can benefit from a homey atmosphere and hands-on staff engagement. The facility tends to produce strong rehab outcomes when the care team, including nurses, CNAs, and therapists, are consistently present and attentive. It is notably well-regarded by families who praise the admissions process, the coordinated involvement of case managers, and the kitchen crew who deliver meals tailored to individual needs. For long-term residents who prize warmth, personal attention, and daily interactions with a responsive staff, Pilgrim can feel like a trustworthy, supportive environment. That said, the community works best when families are prepared to stay involved and hold the line on responsiveness and cleanliness.
Those considering alternatives should take a hard look at safety, reliability, and day-to-day operations. A thread running through many reviews is the uneven consistency of care and the variability in staffing levels, with some families reporting prompt help and others recounting delays or indifferent treatment. Several accounts highlight issues with call-bell responsiveness, housekeeping, and room cleanliness, sometimes accompanied by unpleasant odors or equipment concerns. Language barriers and perceived administrative inconsistency also surface in a number of critiques. For families who cannot be physically present to advocate daily or who require a facility with consistently predictable staffing and a proactive management team, exploring other North Shore options may yield greater peace of mind.
On the upside, Pilgrim’s strongest prosaic anchors are the people delivering care: the nursing staff, CNAs, physical and occupational therapists, and social workers who create a sense of continuity and personal connection. Reviewers repeatedly describe compassionate, patient-centered care that helps patients regain function and return home, often citing successful recoveries after surgeries or strokes. The rehabilitation team is frequently singled out for its expertise and encouragement, with admissions directors and case managers noted for steering families through complex care plans. The culinary team also earns praise from residents who emphasize meals that feel homemade and thoughtfully prepared. When these elements align, the facility can deliver meaningful progress and a sense of dignity that families value dearly.
Yet the negatives are not easily dismissed. The most consequential concerns center on staffing pressure and its ripple effects: delayed assistance, inconsistent hygiene and comfort, and occasional lapses in patient supervision. A recurrent theme across reviews is that when front-line staff are stretched thin, even well-intentioned care can feel fragmented. Instances of unresponsive call bells, rooms not kept up to standard, and reports of neglect in some units create real anxiety for families assessing whether this is the right setting for a loved one. The disparity between units, one floor described as capable and caring, another as fraught with tension, also complicates the decision, underscoring the need for prospective residents to verify current conditions and to request transparency about day-to-day operations.
Ultimately, the decision to place a loved one at Pilgrim rests on balancing proven rehabilitation potential and human connection against the risk of inconsistent day-to-day operations. For residents whose primary objective is to regain function after a hospital stay, and for families prepared to monitor care, coordinate with therapists, and push for timely responses, Pilgrim can be a strong choice. The facility’s track record in helping people recover, the evident dedication of many staff members, and the supportive social and nutrition teams provide a tangible value that can outweigh the drawbacks when properly managed. Prospective families should walk in with a concrete plan: establish expectations with the admissions team, tour the units, and speak directly with PT/OT staff about session frequency and goals.
In the end, Pilgrim Rehabilitation & Skilled Nursing Center is not uniformly exemplary, yet it is far from uniformly poor. It represents a decision point: embrace a community capable of delivering robust rehab and heartfelt caregiving, but only with active family involvement and a clear-eyed view of where and when supervision is required. If a family can tolerate the possibility of uneven experiences, insists on regular oversight, and prioritizes the potential for real functional progress and a warm, home-like environment, Pilgrim can still be a sensible option on the North Shore. If, however, unwavering cleanliness, always-on-call responsiveness, and consistently uniform care across all shifts are non-negotiables, it makes sense to broaden the search to other facilities that offer steadier operations and a more uniform day-to-day experience.
152 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pilgrim Rehabilitation & Skilled Nursing Center in Peabody, MA is an assisted living community that offers a wide range of amenities to enhance the quality of life for its residents. Our residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV in their private rooms. Our community operated transportation service ensures that residents can easily access nearby shops, restaurants, and other amenities.
For those who enjoy staying connected online, we have a computer center with Wi-Fi/high-speed internet available. Our dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by our professional kitchen staff. Private bathrooms are provided for each resident's comfort and privacy.
We understand the importance of maintaining an active lifestyle, which is why we offer a fitness room where residents can exercise and stay healthy. Additionally, our gaming room and small library provide opportunities for relaxation and entertainment.
Residents at Pilgrim Rehabilitation & Skilled Nursing Center receive excellent care services to meet their individual needs. Our 24-hour call system ensures that help is always available when needed. We provide assistance with activities of daily living such as bathing, dressing, and transfers.
Our staff is trained in medication management to ensure that residents receive their medications accurately and on time. We also offer specialized diet plans such as diabetes diets and cater to special dietary restrictions.
Keeping in mind the importance of mental wellness, we have a mental wellness program in place to support the emotional well-being of our residents. Transportation arrangements are made for non-medical purposes as well as for doctor's appointments.
Outside our community, residents have easy access to various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options.
At Pilgrim Rehabilitation & Skilled Nursing Center in Peabody, MA, we strive to provide a comfortable and fulfilling lifestyle for our residents through exceptional amenities and care services.
Pilgrim Rehabilitation & Skilled Nursing Center is located at 96 Forest Street, Peabody, MA 01960 in Essex County, Massachusetts
Pilgrim Rehabilitation & Skilled Nursing Center on seniors.fyi includes 3 photos including images showing building, nursing home, water, landscaping, nature, healthcare, rehabilitation, and more.
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