Pilgrim Rehabilitation & Skilled Nursing Center

Pros

• The staff at Pilgrim Rehabilitation & Skilled Nursing Center provided exceptional care and support for patients, making them feel at home.
• Family members expressed deep appreciation for the dedicated team working to help their loved ones, highlighting the kindness and professionalism of the staff.
• Visitors noted that the facility created a peaceful environment for patients, contributing positively to their overall well-being.
• The experience of one family member reassured them that if they needed help in the future, they would confidently choose this facility again.

Cons

• The facility lacks proper physical therapy and personal care for patients, leading to neglect.
• One reviewer described the staff as horrible, noting that nurses do not check on patients regularly.
• The cleanliness of the facility was severely criticized, with reports of foul odors and unclean conditions.
• Staff members were reported to be rude and dismissive when asked to assist patients with basic needs.
• There were multiple instances of food being placed out of reach for patients, with little concern shown by the staff.
• Overall responsiveness to patient needs was described as very slow and frustrating for visitors.

Review

In the realm of healthcare facilities, the experiences shared by families and patients at various rehabilitation and skilled nursing centers provide a stark contrast that highlights the importance of quality care. Unfortunately, many accounts point to disheartening realities faced by residents in some institutions, with reports of neglect and unsatisfactory personal care. The reviews indicate prevalent themes of inadequate attention from staff, poor cleanliness standards, and a lack of meaningful rehabilitation services.

From multiple reviews, it’s evident that some facilities have fallen drastically short when it comes to patient management. One review described an alarming situation where a patient recovering from a fall was left immobile for most of the day after receiving minimal physical therapy. Describing an environment rife with neglect, relatives noted that patients were often left unattended in uncomfortable positions or in soiled diapers for extended periods. Staff allegedly expressed indifference towards basic care responsibilities, stating that "nurses are not required" to check on patients regularly. Such statements raise significant concerns about the ethos guiding patient care in these establishments — leading families to question whether these facilities can genuinely be classified as centers for rehabilitation.

Another distressing account detailed squalid conditions within one facility, including pervasive odors and visible filth such as human waste on call buttons and neglected food trays left untended near patients struggling to eat independently. Patients were described as being treated dismissively by staff members who seemed overwhelmed or uninterested in providing compassionate care. This review highlighted how even simple acts like propping up patients for meals required intervention from family members rather than being provided routinely by healthcare personnel. The apparent lack of urgency in addressing such issues raises critical red flags regarding hygiene practices and overall patient safety.

Conversely, there are testimonials praising certain facilities for their exceptional level of care. One reviewer shared a deeply appreciative account detailing how their mother received loving support during her time at a specific rehab center before succumbing to Alzheimer's disease. This family reflected on their experience with gratitude, noting that staff members approached their roles with professionalism and genuine concern for the well-being of residents. Their positive experience offers hope and indicates that despite numerous negative reports surrounding other facilities, there exist places where compassion and effective care prevail.

The variance among patient experiences emphasizes an urgent need for oversight within these types of healthcare settings. While some reviewers express profound satisfaction with the dedicated teams caring for loved ones suffering from chronic conditions or recovering from medical events, others report harrowing tales involving negligence that raises ethical concerns regarding adequately staffing facilities and ensuring all residents receive attention tailored to their needs.

The consensus among families seems clear: the quality of service varies dramatically across rehabilitation centers and skilled nursing facilities. For those seeking interim support after surgery or recovery following illness—whether they aim for rehabilitative therapy or merely require assistance with daily living—the choice of facility is paramount in determining quality outcomes during vulnerable times in life’s journey.

Ultimately, potential clients must exercise due diligence when choosing a skilled nursing or rehabilitation center; reading both adverse feedback alongside commendations can provide invaluable insights into what they may expect when placing their loved ones in someone else’s care. Informed decisions ultimately lead to better advocacy for patients' rights within these fragile environments—enhancing accountability while ensuring dignity remains central throughout the healing process.

Hospitals

• Childrens Hospital Peabody (0.3 miles)
• Danvers State Hospital (3.8 miles)
• Beverly Hospital (4.8 miles)
• Northeast Hospital Corporation (5.1 miles)

Physicians

• Microsurgical Eye Consultants (0.3 miles)
• Harvard Vanguard Medical Associates - Peabody-Lynnfield (0.7 miles)
• Lahey Clinic Peabody (0.8 miles)
• Sports Medicine North (0.8 miles)
• NS Physicians Group (2.1 miles)
• Eye Center of the North Shore (2.5 miles)
• The New England Facial and Cosmetic Surgery Center (3.2 miles)

Restaurants

• Su Chang's (0.6 miles)
• The Cheesecake Factory (1 miles)
• Sylvan Street Grille (1.4 miles)
• Taco Bell (1.5 miles)
• Kelly's Roast Beef (1.6 miles)
• Mexicali Cantina Grill (1.7 miles)
• Wendy's (1.9 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)

Cafes

• Starbucks (1.3 miles)
• Perfecto's Caffe (1.7 miles)
• Starbucks (3.2 miles)
• Starbucks (3.3 miles)
• Jaho Coffee & Tea (3.5 miles)
• Starbucks (3.8 miles)
• Panera Bread (4.3 miles)

Parks

• Salem Dog Park (2.8 miles)
• Salem Common (3.4 miles)
• Salem Maritime National Historic Site (3.6 miles)
• Independence Park (4.1 miles)
• Winter Island Park (4.4 miles)
• Crocker Park (5.7 miles)
• Middlesex Fells Reservation (6.3 miles)

Places of Worship

• St Richard Catholic Church (2.9 miles)
• Danvers Church Of The Nazarene (3.9 miles)
• First Church Nursery School (4.5 miles)
• The Church of Jesus Christ of Latter-day Saints (4.9 miles)
• Temple B'Nai Abraham (4.9 miles)
• Lynn Spanish Branch Latter-day Saints (5 miles)

Transportation

• MBTA Salem Station (3 miles)