Pilgrim Rehabilitation & Skilled Nursing Center in Peabody, MA
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96 Forest Street, Peabody, MA 01960
For more information about senior living options: (844) 490-3973
The care residents receive is downright amazing. The facility is clean, neat, and the residents are treated with dignity and respect. The CNAs are the backbone of the facility and perform labor of love every day. The nursing care, rehab services, and PT/OT are exceptional. The kitchen staff prepare excellent meals, and the food is highly praised. The staff are compassionate, friendly, and responsive to residents and families. The facility feels like a home and provides a warm, welcoming environment.
The reviewer calls it the worst place ever and wouldn't send their worst enemy there. They state the facility smells like urine and is dirty, with rooms not cleaned properly. Call bells are left unanswered for long periods, leaving patients without help. Staff are described as unprofessional, rude, and treating patients like a burden. There is a perceived lack of management and insufficient caregiving staff. Residents are left unattended and sometimes found in dangerous or deteriorating conditions (e.g., dehydration, infections). The environment includes overheated rooms with no AC and even a mouse trap. Language barriers and a lack of bilingual staff hinder communication and care. Several reviews label the care as inhumane or unacceptable and urge families not to bring loved ones.Pilgrim Rehabilitation & Skilled Nursing Center in Peabody, MA is best suited for families whose priority is aggressive, hands-on rehabilitation in a comparatively intimate setting. The facility tends to shine for residents coming out of surgery or acute illness who need structured PT/OT and steady nursing oversight aimed at restoring independence. In practice, the strongest outcomes emerge when staff are consistently engaged, backstopped by an admissions director and case manager who actively coordinate discharge planning. It appeals to families who value a home-like atmosphere, where caregivers know residents by name and where therapy teams are integrated with daily care. It is less ideal for those seeking the bustle and scale of a large campus or for families that demand near-perfect consistency in staffing at every hour.
Those weighing alternatives should consider Pilgrim if concerns about responsiveness, cleanliness, or language access are paramount. Numerous accounts describe delays in call-button responses, rooms with odors, and moments when staff appeared overwhelmed or inattentive. For families who cannot tolerate routine lapses in basic comfort - such as timely assistance with bathrooms or guarantees of a clean environment - different facilities with stronger staffing ratios and stricter housekeeping protocols may be preferable. Language barriers surface in some reviews, so households that require frequent multilingual communication should investigate whether a broader staff mix is available. In short, where reliability and proactive care are non-negotiables, careful comparison with other providers is warranted.
On balance, the strongest draw is the rehab culture. PT and OT frequently earn high marks, with residents and families crediting therapists for encouraging progress and helping patients test their independence in meaningful ways. The care teams in many reports are described as compassionate and knowledgeable, and for long-term residents the consistency and attentiveness of nurses and CNAs is a meaningful asset. The culinary and social dimensions also surface positively in several accounts, with homemade meals and organized activities creating moments of normalcy and engagement. Yet these laudable elements sit alongside feasibility concerns: staffing gaps, variable responsiveness, and management inconsistencies that color experiences across shifts and floors. When the stars align, Pilgrim delivers standout rehabilitation and humane daily living.
The experience is not uniform across the facility's two units. Some families praise the first floor for dependable, caring staff and effective communication, while others recount the second floor as where acuity and oversight feel thinner. The most troubling narratives center on adverse moments of neglect or delayed help, including unattended needs and odor challenges. Conversely, other residents and families highlight specific caregivers by name and describe a warm, responsive environment, with therapists who motivate progress and a director of admissions who creates a clear pathway through rehab. The clear takeaway is that excellence exists, but consistency is variable enough to make a strategic tour and direct conversations with frontline staff essential before committing.
Decision-making should focus on the resident's goals and the family's tolerance for variability. If the target is a strong rehab outcome, demand a documented daily therapy plan, verifiable progress milestones, and direct access to a case manager to monitor trajectory toward discharge. If safety, cleanliness, and prompt attention are non-negotiable, insist on observing call-button responsiveness, housekeeping routines, and infection-control practices during tours, and probe how staffing levels shift across day and night. For families with language needs, confirm bilingual capabilities or interpreter access upfront. The facility's mixed-reputation dynamics mean transparent conversations about staffing stability, turnover, and who covers night shifts are essential before placement.
Bottom line: Pilgrim Rehabilitation & Skilled Nursing Center can be an excellent fit for rehab-focused care when a family is ready to partner with an engaged, communicative team and to actively oversee care quality. It offers genuine strengths in therapy, individualized attention on many shifts, and a homey environment that resonates with many residents and families. However, significant caveats remain: inconsistent response times, occasional cleanliness and odor concerns, and reports of administrative fluctuations. If unwavering reliability and a uniformly high standard of day-to-day care are non-negotiable, exploring alternatives is wise. For those able to navigate the facility's variability with proactive oversight, Pilgrim can deliver meaningful recovery, genuine compassion, and a sense of home during a challenging transition.
152 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pilgrim Rehabilitation & Skilled Nursing Center in Peabody, MA is an assisted living community that offers a wide range of amenities to enhance the quality of life for its residents. Our residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV in their private rooms. Our community operated transportation service ensures that residents can easily access nearby shops, restaurants, and other amenities.
For those who enjoy staying connected online, we have a computer center with Wi-Fi/high-speed internet available. Our dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by our professional kitchen staff. Private bathrooms are provided for each resident's comfort and privacy.
We understand the importance of maintaining an active lifestyle, which is why we offer a fitness room where residents can exercise and stay healthy. Additionally, our gaming room and small library provide opportunities for relaxation and entertainment.
Residents at Pilgrim Rehabilitation & Skilled Nursing Center receive excellent care services to meet their individual needs. Our 24-hour call system ensures that help is always available when needed. We provide assistance with activities of daily living such as bathing, dressing, and transfers.
Our staff is trained in medication management to ensure that residents receive their medications accurately and on time. We also offer specialized diet plans such as diabetes diets and cater to special dietary restrictions.
Keeping in mind the importance of mental wellness, we have a mental wellness program in place to support the emotional well-being of our residents. Transportation arrangements are made for non-medical purposes as well as for doctor's appointments.
Outside our community, residents have easy access to various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options.
At Pilgrim Rehabilitation & Skilled Nursing Center in Peabody, MA, we strive to provide a comfortable and fulfilling lifestyle for our residents through exceptional amenities and care services.
Pilgrim Rehabilitation & Skilled Nursing Center is located at 96 Forest Street, Peabody, MA 01960 in Essex County, Massachusetts
Pilgrim Rehabilitation & Skilled Nursing Center on seniors.fyi includes 3 photos including images showing building, nursing home, water, landscaping, nature, healthcare, rehabilitation, and more.
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