Cooperative Elder Services, Inc is a senior community in Milton, ME.
Information last verified:
1200 Brush Hill Rd, Milton, ME 02186
To contact a resident: (617) 333-9387
For more information about senior living options: (866) 208-4318
Residents describe regular activities that help keep them busy.
Several reviews mention ongoing activities such as Bingo, karaoke, jewelry making, baking, and movies with popcorn. One resident also describes a mini golf area, language classes, and live entertainment in the building. A few other reviews also point to keeping residents engaged through events.
Reviews range from strong appreciation of attentive care to serious complaints about responsiveness.
Many reviewers describe caring, courteous staff who keep families informed and work hard to support residents. Others are much more critical, describing rudeness, slow responses to call lights, and times when nurses did not seem to know medication details. There are also complaints about understaffing and short supervision on some shifts. Taken together, resident feedback suggests care can feel very supportive when communication is working, but also inconsistent when it is not.
Some reviews report neglect-level concerns and failures in follow-through.
Negative reviews describe incidents that residents and families say were not handled appropriately, including unexplained injuries, bruising, missed updates, and delays in care. Several comments also raise concerns about safety and supervision, including problems with responding to emergencies and concerns about patients not being watched. There are additional complaints about inconsistent medical follow-up and rehabilitation support being too brief or incomplete. Even among those who had better experiences, the most severe criticism centers on safety and accountability.
Cleanliness is a point of contrast across reviews.
A number of reviews describe a clean, well-maintained environment with pleasant smells and rooms that look cared for. Others report unpleasant odors, dirty conditions, and neglect-like maintenance issues such as roaches. A few reviews also compare what they saw on arrival with what they expected from the online presentation. Overall, cleanliness appears inconsistent depending on the reviewer’s experience and timing.
Food quality is mentioned both positively and negatively.
Some residents and families say the food from the kitchen is good, and one review notes weight gain during recovery. Others complain about the food being low quality, including reports of hair in meals and food that they compare to animal feed. This split suggests dining can land very differently from person to person.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Day Program
Gen Edw L Logan International (11 miles away)Cooperative Elder Services, Inc is located at 1200 Brush Hill Rd, Milton, ME 02186 in Suffolk County, Massachusetts
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