Fairmount Rest Home Inc

Cons

• The facility is described as a dump.
• The housekeeping manager doesn't care about residents.
• Dixen says they're short-staffed and doesn't help clean.
• Evelin, the nurse on the second floor, is rotten to the core.
• Most staff are African and ignore residents, standing around talking in their language.
• Residents can't get a drink when they need one.
• The nurses treat residents like dogs.
• The place is awful with no interaction with patients; residents sit outside in winter smoking cigarettes and there are no workshops (pitiful).

Review

Fairmont Rest Home has drawn harsh and emotional critiques from residents' families who say the place is not only disappointing but frankly dangerous for those who rely on it. The accounts describe a setting where basic care and cleanliness are routinely slipping through the cracks, leaving loved ones exposed to neglect and a sense that those responsible for their well-being are not listening or acting. The overarching impression is of a facility that feels more like a burden than a sanctuary for its residents, with repeated claims of indifference from staff and management alike.

A central thread in the complaints focuses on cleanliness and housekeeping. One reviewer recounts that their mother's room has not been cleaned for two weeks, a period during which the resident's basic comfort and hygiene would be expected to be prioritized. When the writer tried to address the issue, the housekeeping manager, named Dixen, reportedly offered a hollow apology - "sorry we are short staffed" - and did not take steps to resolve the problem. The reviewer questions the logic of staffing shortages if those who are supposed to manage and maintain the facility cannot contribute to the most fundamental tasks, such as tidying a resident's room. The frustration is palpable, with a sense that the manager's willingness to help is absent or severely limited, leaving residents and families feeling abandoned.

Care quality and responsiveness appear to be another area of grave concern. A second major figure from the staff, a nurse on the second floor named Evelin, is described in the fiercest of terms - "ROTTEN to the core." This critique goes beyond individual competency and extends to perceived character and empathy. The reviewer alleges a culture of neglect - "mostly African employees" who "stand around and talk in their language" and, they claim, "completely ignore the poor residents." The accusations go further to depict a pattern in which residents' needs - such as being able to obtain a drink when needed - go unmet, contributing to a broader sense that residents are treated more like inconveniences than people in need of care. The language used in these passages underscores a belief that residents are being dehumanized by the very staff who should be safeguarding their dignity.

The tone of accountability comes through most strongly in questions directed at management and oversight. The reviewer who described the situation with Dixen asks why, if staffing is a problem, the manager himself cannot pitch in to help with cleaning and routine tasks. There's a clear demand for leadership to take responsibility and to show that residents' well-being is the priority. The phrases "where is the state?" and "how does this place even stay open?" reflect a perception that there is insufficient external oversight or consequences for persistent neglect. In essence, the critiques frame the facility as something that operates without adequate checks and with insufficient commitment from those at the top to ensure safe, respectful care.

A separate critique presents a broader view of daily life at Fairmont Rest Home that complements the concerns about staffing and care. The second reviewer emphasizes a lack of interaction with patients, noting that residents do not engage in meaningful activities or programming. They describe residents who spend the winter outside, simply smoking cigarettes, with no workshops or stimulating activities to speak of - "just pitiful," in their words. This absence of purposeful engagement suggests not only a failure to support residents' mental and social needs but also a missed opportunity to enhance overall well-being and dignity.

Taken together, the reviews paint a troubling portrait of a facility where residents may be enduring neglect in multiple dimensions: cleanliness and room upkeep, timely assistance with basic needs, staff attitudes toward residents, and the absence of constructive activities that foster a sense of purpose and community. The language used by the reviewers is uncompromising and emotionally charged, portraying a place where basic standards of elder care are not being met and where families feel compelled to voice alarm on behalf of their loved ones.

In their closing, the reviewers express a clear stance: they would not recommend Fairmont Rest Home, and they intend to warn others. The strong language - calling the facility a "dump," alleging that staff "don't care," and vowing never to refer anyone there - reflects a deep-seated disappointment and fear for residents' safety and dignity. The combination of insufficient cleanliness, perceived staff indifference, and a lack of meaningful resident programming creates a narrative of disillusionment that compels readers to scrutinize the quality of care at this institution.

Ultimately, these accounts evoke a call for urgent reform and greater accountability. They suggest that without substantive improvements to housekeeping practices, staffing levels, staff training, and resident engagement, Fairmont Rest Home risks continuing to erode trust among families and residents alike. The reviewers emphasize the need for corrective action - from both management and potential oversight bodies - to ensure that residents receive the respectful, attentive, and safe care that every elder deserves.

Located in Hyde Park, Massachusetts, this area offers a variety of amenities and services that cater to seniors looking for convenience and entertainment. With a selection of popular restaurants such as McDonald's, Chick-Fil-A, and The Cheesecake Factory nearby, residents can enjoy dining out without traveling far. There are also several pharmacies within a short distance for easy access to medications and healthcare needs. Public transportation options like the MBTA stations provide easy travel around the city for those without personal vehicles. In addition, there are parks and cafes in the vicinity for leisurely walks or socializing with friends. For medical care, hospitals like West Roxbury VA Hospital and New England Baptist Outpatient Care Center are easily accessible. Overall, this part of Hyde Park offers a mix of conveniences and entertainment options that would appeal to seniors looking for a vibrant community to call home.

Restaurants

• McDonald's (0.3 miles)
• Chick-Fil-A (2.6 miles)
• Corrib Pub & Restaurant (2.8 miles)
• Eggs & Thai Cafe (2.9 miles)
• Yard House (3.3 miles)
• Widowmaker Brewing (4.7 miles)
• The Cheesecake Factory (5.2 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.6 miles)

Transportation

• Readville (1.3 miles)
• Route 128 station (3.3 miles)
• MBTA North Quincy Station (4.8 miles)
• MBTA Wollaston Station (5.1 miles)
• MBTA - JFK/UMass (5.8 miles)
• MBTA Reservoir Station (5.9 miles)
• MBTA Ruggles Station (6 miles)

Parks

• Almont Park (1.9 miles)
• Pagel Playground (2.5 miles)
• Governor Hutchinson's Field (2.9 miles)
• Houghton's Pond (3.3 miles)
• Larz Anderson Park (4.2 miles)
• Andrew's Park (4.2 miles)
• Franklin Park (4.2 miles)

Cafes

• Starbucks (2.6 miles)
• Dunkin' Brands (3.2 miles)
• Mike's Donuts (3.4 miles)
• Reign Drink Lab (4.7 miles)
• Target T2693 Braintree (5.2 miles)
• Blue Bottle Coffee (5.5 miles)
• Starbucks (6.3 miles)

Hospitals

• West Roxbury VA Hospital (3.2 miles)
• New England Baptist Outpatient Care Center (3.3 miles)
• Lemuel Shattuck Hospital (3.4 miles)
• New England Baptist Hospital (5.4 miles)
• Brigham and Women's Hospital (5.8 miles)
• Boston Children's Hospital (5.9 miles)

Physicians

• Carney Hospital (3.2 miles)
• Dedham Medical (4.6 miles)
• Coffey Eye Care (5.3 miles)
• Mass. Eye and Ear (5.6 miles)
• Harvard Medical School (5.8 miles)
• Bidmc Lowry Building (5.9 miles)
• Guild Medical Center (6.2 miles)

Theaters

• AMC Braintree 10 (4.9 miles)
• Showcase SuperLux (5.5 miles)

Places of Worship

• Saint Catherine of Siena Parish (5.8 miles)
• First Baptist Church (6.4 miles)