44 Willow Pond Cir, Medway, MA 02053
For more information about senior living options: (844) 490-3973
The Willows Retirement Community presents a compelling value proposition for seniors seeking quality living arrangements, with costs that are notably lower than both Norfolk County and the broader state of Massachusetts. For instance, a studio at The Willows is priced at $2,930 per month, significantly beneath the county average of $5,282 and the state average of $5,312. Similarly, one-bedroom units are offered at $4,545, which is more economical compared to Norfolk County's rate of $5,598 and Massachusetts's average of $5,349. Even in the semi-private category, The Willows stands out with a monthly fee of $4,850 against higher averages of $6,142 in Norfolk County and $5,805 statewide. This pricing structure not only reflects The Willows' commitment to making retirement living accessible but also highlights its competitive edge in an increasingly challenging housing market.
| Floor plans | The Willows Retirement Community | Norfolk County | Massachusetts |
|---|---|---|---|
| Studio | $2,930 | $5,282 | $5,312 |
| 1 Bedroom | $4,545 | $5,598 | $5,349 |
| Semi-Private | $4,850 | $6,142 | $5,805 |
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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The Willows offers impressive facilities and on-site amenities, with consistently delicious food. The Willows at Whitney Place is spotless and richly equipped with amenities. The community is well maintained from the first visit, leaving outstanding first impressions. The Bistro and reception areas deliver outstanding first impressions. The sales staff are friendly, professional, and provide honest, unpressured presentations. Activities are varied, engaging, and mindfulness sessions are outstanding. Moving in is smooth, thanks to proactive, helpful maintenance staff. The Willows fosters a welcoming, inclusive living community for residents and staff alike. Staff know residents by name and provide encouraging and supportive care. Jonathan, the Willows' director of sales, is repeatedly credited with outstanding, dedicated support during transitions, giving families peace of mind.
Some reviewers say the staff are always on the phone, don't do what they're supposed to, and visitors can get lost. One reviewer warned vegetarians should not expect tasty vegetarian options, noting no real effort to create such dishes and even hostility to provide meals. The landscaping practices include drenching lawn areas with pesticides near the river, raising concerns about chemical runoff into the river, and entrance plantings that died quickly. There is a perception of very high turnover of senior staff, which disheartens residents and raises questions about administration.Across a broad range of firsthand voices, The Willows emerges as a highly regarded senior living community that many families and guests describe as a place they would be happy to call home. Reviewers repeatedly touch on the same core qualities: a welcoming atmosphere, well-maintained facilities, and a rich slate of on?site amenities that make daily life convenient and enjoyable. From the moment you enter the campus, they say, you sense attention to detail, cleanliness, and a sense that residents can pursue interests, social connections, and engaging activities without ever having to leave the property.
Several accounts highlight the value of the on?site environment, including the Bistro and reception areas that set a positive first impression for visitors. People praise the overall upkeep of the building and the thoughtful layout that makes common spaces inviting and easy to navigate. The Willows' emphasis on amenities - an indoor pool, exercise facilities, and ample lounges for socializing or unwinding - receives frequent ?ttention as a standout feature. Guests who tour or visit for events often remark on the resort?like quality of the setting, with some noting the feeling of being in a five?star environment while still in a welcoming community.
A thread running through many reviews is the strength of the staff, particularly the sales team and the people who guide new residents through the transition. Jonathan Terlaje (also spelled Tehlage in one review) is singled out repeatedly for his professionalism, warmth, and ability to put families at ease during what can be a stressful process. Several testimonials emphasize that he greeted them with a genuine smile, offered patient explanations, and helped ensure a smooth, non?pressured tour. Beyond the sales office, families applaud the broader team - receptionists, maintenance staff, and the directors - who work to maintain a warm, responsive environment for residents.
Activity programming and opportunities for mindful engagement are additional pillars of the Willows experience, according to reviewers. One resident highlights a Mindfulness Meditation program led by Ruta as outstanding, describing it as an enriching component of daily life. The Willows' activity directors, including Ruta and Elaine, are commended for keeping residents alert, engaged, and mentally and physically active through a variety of programs. This emphasis on holistic well?being - social, cognitive, physical, and even spiritual - appears to be a meaningful differentiator for many families who want their loved ones to stay connected and stimulated.
Moving in is described as a smooth process by several families, with praise directed at the maintenance and support staff who are quick to help new residents settle in. While some reviewers acknowledge changes in staff over time - which is not unusual in the industry - they express confidence that the community continues to be welcoming and inclusive, with ongoing dedication to a caring, resident?centered culture. The consensus is that while staff turnover can be a reality, the Willows remains a place where residents and volunteers feel valued, heard, and supported.
The personal experiences of families also paint a vivid picture of care, connection, and reassurance. One reviewer describes their mom as being "very happy here," with staff who know her by name and offer encouragement and support. Another attendee finds the atmosphere so positive that visiting for dinner becomes a highlight, praising the food, the spotless facilities, and the consistently friendly service from front desk staff, wait staff, nurses, and aides. A common sentiment across these testimonials is the sense that the Willows feels like a home rather than a hospital, with staff who treat residents with warmth and genuine concern.
Several testimonials center on specific individuals whose dedication has made a meaningful difference. In addition to the consistently glowing remarks about Jonathan Terlaje, another reviewer recounts how his thoughtful guidance eased a complex transition for their family, underscoring the importance of having a knowledgeable, compassionate point of contact who can coordinate across distances and life transitions. The ability of a single, reliable liaison to calm anxieties and provide practical support is repeatedly described as invaluable, especially for families who live far away or who face time?sensitive decisions.
As with any community, there are a few notes of caution that temper the overwhelmingly positive picture. One reviewer offers a more critical voice, pointing to issues such as limited vegetarian menu options despite providing recipes and suggestions, as well as concerns about landscaping practices near the river and the impact of chemical treatments on the local environment. They also mention relatively high turnover among senior staff and, at times, distractions in day?to?day operations, such as staff appearing preoccupied with phones. While these concerns are not the prevailing sentiment, they serve as reminders that the Willows, like many large campuses, can face ongoing challenges that require attention and responsive leadership.
Overall, the corpus of impressions paints The Willows as a beautiful, well?appointed community that many families come to rely on with confidence. Residents and guests repeatedly commend the high standards of cleanliness and upkeep, the wealth of activities and mindful programming, and the genuine kindness and professionalism of the staff. The Willows at Medway - and the Willows locations referenced in these reflections - are described as places where residents can enjoy independence in a supportive, gracious environment, where meals, social opportunities, and personal connections contribute to a sense of home, security, and peace of mind for families near and far.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Willows Retirement Community in Medway, MA is a comprehensive senior living community that offers a range of care options to meet the individual needs of residents. As a Continuing Care Retirement Community (CCRC), The Willows provides a continuum of care for seniors, allowing them to seamlessly transition between different levels of care as their needs change.
For those who prefer an independent lifestyle, The Willows offers Independent Living apartments that are fully furnished and provide all the comforts of home. Residents can enjoy the beautiful garden and outdoor spaces, knowing that housekeeping services are provided to maintain a clean and tidy living environment. Move-in coordination is also available to assist new residents with the transition process.
For individuals requiring more assistance with daily activities, The Willows offers Memory Care services. Specially trained staff provide support with tasks such as bathing, dressing, and transfers, ensuring the safety and well-being of residents at all times. Additionally, medication management is offered to help individuals stay on track with their prescribed treatments.
Mealtimes at The Willows are designed to accommodate special dietary restrictions. Whether it be following a diabetes diet or other specific dietary needs, residents can expect delicious meals prepared and served by attentive staff. Special attention is given to meal preparation and service to ensure that each resident's nutritional requirements are met.
Engaging in meaningful activities is an essential part of life at The Willows Retirement Community. Scheduled daily activities provide opportunities for social interaction and personal fulfillment. In addition to on-site amenities, such as 2 cafes and parks nearby, seniors have easy access to various services in the surrounding area. This includes 10 pharmacies, 2 physicians' offices, 5 restaurants, 2 transportation options, and a place of worship – making it convenient for residents to meet their healthcare and recreational needs.
Overall, The Willows Retirement Community in Medway, MA strives to provide a comfortable and supportive environment for seniors needing different levels of care. With a range of amenities and care services available, residents can enjoy a fulfilling and worry-free lifestyle as they age in place.
The Willows Retirement Community presents a compelling value proposition for seniors seeking quality living arrangements, with costs that are notably lower than both Norfolk County and the broader state of Massachusetts. For instance, a studio at The Willows is priced at $2,930 per month, significantly beneath the county average of $5,282 and the state average of $5,312. Similarly, one-bedroom units are offered at $4,545, which is more economical compared to Norfolk County's rate of $5,598 and Massachusetts's average of $5,349. Even in the semi-private category, The Willows stands out with a monthly fee of $4,850 against higher averages of $6,142 in Norfolk County and $5,805 statewide. This pricing structure not only reflects The Willows' commitment to making retirement living accessible but also highlights its competitive edge in an increasingly challenging housing market.
The Willows Retirement Community is located at 44 Willow Pond Cir, Medway, MA 02053 in Norfolk County, Massachusetts
The Willows Retirement Community offers a range of specialized features that cater to the unique needs of residents with dementia or Alzheimer's disease, significantly enhancing their quality of life. Assistance with dressing helps residents maintain a sense of independence while ensuring they are appropriately attired, which can boost self-esteem and comfort. Medication management is critical for minimizing confusion around dosages and timings, thereby promoting adherence to prescribed treatment plans. Meal preparation and service not only ensure that nutritional needs are met but also create social opportunities during communal dining, fostering connection among residents. Activities of daily living assistance supports individuals in navigating routine tasks, reducing frustration and anxiety associated with cognitive decline. Assistance with bathing addresses both hygiene and dignity, helping residents feel refreshed and cared for. Transfers, whether from bed to chair or between locations within the community, are facilitated safely to prevent falls and injuries while preserving mobility. Lastly, 24-hour supervision provides peace of mind for families and enhances safety by ensuring immediate assistance is available at any time, thus allowing residents the freedom to explore their environment with confidence.
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