Medway Country Manor Skilled Nursing & Rehabilitat

Pros

• The staff are kind and caring, always willing to provide the necessary help.
• The rehab staff encouraged and supported the reviewer throughout their stay.
• The facility has recently been renovated, improving its overall appearance.
• Some staff members do a great job and make up for any facility shortcomings.
• The reviewer appreciated the kind and caring nature of the staff during their loved one's stay.

Cons

• The recent renovation was poorly done, with discolored paint on the walls and unfinished areas.
• The dining room is old and has an odor, and the carpet needs to be replaced.
• The TV rooms were not completed during the renovation and need better upkeep.
• The staff at Medway did not properly monitor a patient at risk of falling, resulting in a broken hip.
• This facility is not qualified to care for advanced dementia residents, with limited activities and distressed residents.
• Nurses at Medway are rude and do not care about the well-being of patients.
• The staff at this facility does not interact with patients, leading to an unengaging environment.
• There are no planned activities or sufficient food options for residents at this facility.

Review

Medway Health and Rehabilitation Center has received mixed reviews from its residents and their families. While some people have praised the kind and caring staff who go above and beyond to provide necessary assistance, others have expressed their disappointment with the facility's poor maintenance and lack of qualified care.

Many reviewers have commended the staff for their kindness and dedication. They highlight how the staff members are always willing to help, providing residents with the things they need. The rehab staff in particular have been mentioned as being encouraging throughout the recovery process. These positive experiences create a welcoming atmosphere for those living at Medway.

On the other hand, there are concerns about the recent renovation at the facility. Several individuals have criticized the poor quality of work done during this process, noting discolored paint on walls, unfinished areas, an outdated dining room with an odor, old carpeting that needs replacement, and peeling wallpaper. It is clear that more attention should have been given during this renovation to provide better upkeep for resident satisfaction.

Unfortunately, one individual shared a heartbreaking story about their mother's experience in Medway after being admitted for rehab. Despite informing medical professionals of her risk for falling due to treatment for AFIB and blood thinning medication, adequate monitoring was not provided. This resulted in a fall that caused a broken hip. The family had to call 911 themselves to get her proper medical attention as Medway refused to assist.

Moreover, it seems that Medway may not be equipped to handle residents with advanced dementia. One reviewer expressed concern over limited activities available to residents, often leading them to sit or sleep in hallways all day long. Witnessing distressed residents during visits was not uncommon either. The facility is also reported to be in need of maintenance and modernization. Although a few staff members were praised for their exceptional care, these positives were overshadowed by overall concerns regarding proper qualifications and care provided for dementia patients.

In another review describing similar concerns, it is evident that this person had a very negative experience with their father's stay at Medway. The nurses were described as rude and uncaring, leaving the reviewer with an unsettling feeling about their loved one's future in the facility. They strongly advised seeking alternative options for care.

Lastly, a reviewer reflected on their grandmother's three-year stay at Medway and described it as the worst years of her life. The overall atmosphere felt somber, as if everyone was simply waiting to die. The lack of activities and engagement from staff members left much to be desired. Additionally, the food was considered sub-par with small portions provided.

In conclusion, Medway Health and Rehabilitation Center has received mixed reviews regarding its staff, maintenance, and level of care provided. While some individuals have had positive experiences with kind and caring staff members who go above and beyond to assist residents, others have expressed concerns about poor maintenance during a recent renovation and a lack of qualified care for advanced dementia patients. It is important for prospective residents or families to carefully consider these reviews before making a decision about choosing this facility for long-term care.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3 miles)
• Walmart Pharmacy (3.8 miles)
• CVS Pharmacy (4.9 miles)
• Caremark Rx (5.1 miles)

Places of Worship

• Saint Joseph's Parish Center (0.5 miles)
• St Bridget's Church & School (9.7 miles)

Parks

• Choate Park (1.1 miles)
• Fletcher Field (5.7 miles)
• Hinckley Playground (5.9 miles)
• Cushing Memorial Park (9 miles)
• Hopkinton State Park (9 miles)
• Natick Common (9.2 miles)
• Francis William Bird Park (10 miles)

Restaurants

• Out Post Farm (3.9 miles)
• McDonald's (4 miles)
• Sky Buffet (4.2 miles)
• Ichigo Ichie (4.8 miles)
• Burger King (4.8 miles)
• Wendy's (5 miles)
• McDonald's (5.6 miles)

Physicians

• Role Ellen B Speech Language Pathologist (4 miles)
• Milford Internal Medicine (4.1 miles)
• Burns Mary MD (4.7 miles)
• Reliant Medical GRP/07 (5 miles)
• Milford-Franklin Eye Center (5.9 miles)
• Edward M Kennedy Center (6 miles)
• UMass Memorial Orthopedics at Milford (6.4 miles)

Transportation

• Norfolk Transfer Station (4.3 miles)
• Ryder Truck Rental (4.5 miles)
• MBTA Commuter Rail (8.8 miles)
• Framingham Logan Express (10 miles)

Cafes

• Starbucks (4.7 miles)
• Cilla's Coffeehouse (5.1 miles)
• The Bagel Table (7.7 miles)
• Muffin House Cafe (8.5 miles)
• Starbucks (9.9 miles)
• Panera Bread (10.1 miles)
• Panera Bread (10.2 miles)

Theaters

• AMC Framingham 16 (10 miles)