88 Masonic Home Road, Blackstone, MA 01504
For more information about senior living options: (844) 490-3973
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Reviewers noted that many staff members are truly caring and wonderful at what they do. The medical care and physical therapy rehabilitation were described as outstanding. The Post Acute unit and staff were praised for excellent medical care. Staff were said to go above and beyond, providing great care and compassion to patients. An individual reported an amazing rehab stay with exceptional knowledge, compassion, and friendliness from the staff. The Overlook Gym offers a heated saltwater pool, aqua classes, and a comprehensive fitness program with updated equipment. Dining experiences were described as exceptional, with attentive management and consistently good food. Independent Living residents spoke highly of the friendly, welcoming staff and community. The Overlook was described as an amazing place that integrates independent living, assisted living, and skilled nursing on one campus. Reviewers felt that loved ones are safely cared for by the staff.
The facility allowed for things to happen to residents that should not happen at all. The resident's grandparent was not treated with the dignity and respect they deserved in the end. The staff sat by and did nothing to allow the resident peace in the end of life. The mistakes and oversights during the resident's time resulted in an undignified end that is inexcusable for a long-term care facility. This is something the family is going to have to live with now. Families must watch closely to ensure their loved ones are not taken advantage of under the staff's watch. The facility had no air-conditioning, leaving a patient unable to move, unable to sleep, and terribly uncomfortable. The facade and landscaping could mislead families into believing residents are in good hands.The Overlook in Charlton, Massachusetts, sits as a sprawling life-care campus that offers independent living, rehabilitation services, and long-term care all under one roof. The reviews collectively reveal a place with a strong sense of community and a substantial cadre of genuinely caring staff, many of whom go above and beyond in their daily work. Across the Post-Acute and acute rehabilitation units, as well as the general campus life, families repeatedly credit the care teams for their dedication, kindness, and competence. Yet the same voices do not shy away from pointing out serious concerns - especially when it comes to end-of-life care and certain comfort issues - that remind prospective residents and their families to look closely at how care is delivered as needs change.
Several accounts highlight the strength of the medical and rehabilitation teams. One family thanked the Post-Acute unit for 14 days of outstanding care and rehabilitation, noting that the staff helped secure admission and continued services at home after discharge. Specific names - Stephanie Graves, Cathryn Sipsey, Tonya, and Kristen - were singled out for their roles in getting a loved one admitted and supported, while Linda Paquin in housekeeping was praised for daily check-ins. In another testimonial, Diane from Occupational Therapy, along with Megan and Joe from OVNA Physical Therapy, were celebrated for their efforts, illustrating a culture where therapists and nurses are seen as integral partners in recovery. A patient who described an "amazing stay" at the acute rehabilitation facility spoke to the staff's knowledge, compassion, and friendliness, and said they were taught practical tools that made a real difference, even helping them navigate moving around with a single leg. There is a strong sense that, when care is aligned with attentive professionals, residents feel safe, supported, and empowered in their recovery.
Beyond clinical care, the campus's wellness and activity offerings are a major draw for many residents. The Overlook Gym is highlighted as a cornerstone of the community, boasting a large heated saltwater pool, a broad slate of classes from aqua aerobics to arthritis-focused water programs, and an ample schedule that includes Tai Chi, chair yoga, balance training, line dancing, and even drumming and boxing courses. The facility has recently undergone a revamp with new equipment and a broader array of weights and machines, along with abundant lockers and two private showers. While some residents suggested a few enhancements - such as adding more locker space for oversized items - the overall sentiment is one of appreciation for a robust, accessible, and engaging fitness ecosystem that complements medical rehabilitation with everyday wellness.
The independent living component of The Overlook also glows in several reviews. Residents describe the space as a welcoming, "forever home" where light streams through apartments and activities are abundant. The fitness center's proximity to residential living, a large Performing Arts Center with acclaimed acoustics, and dining options in two restaurants all contribute to a rich social and cultural atmosphere. The two restaurants, in particular, are praised for offering a variety of menu choices, and many residents emphasize the safety, engagement, and companionship that come with living on campus. The community spirit shines through in testimonials of friendly, welcoming residents and staff, and the value proposition is reinforced by mentions of included services like free transportation and the ease of moving through different care levels as needs evolve.
A standout thread running through several reviews is the impact of specific staff members who left lasting impressions on families. In addition to the earlier mentions tied to the Post-Acute experience, a family praised the dining manager, Ken, for delivering exceptional service during a challenging time and noted that his leadership extended beyond food service into patient care perceptions. Ken's influence - along with the broader dining team - was described as giving families one less worry during a difficult period, reinforcing the idea that high-quality hospitality can translate into comfort and reassurance for patients and their loved ones. There are even mentions of staff with particular bedside, housekeeping, and nursing roles who consistently demonstrate care, reliability, and warmth, helping residents feel seen and valued.
Not all notes are entirely rosy, however. A recurring caution in the reviews is the risk of being misled by appearance. One reviewer warned that the grand facade and landscaping could give a false sense of security about the level of care, suggesting that the exterior beauty should not overshadow careful scrutiny of how residents are treated on a daily basis. There is also a somber, more troubling account describing a loss where the reviewer felt dignity and respect were not upheld in the end of life. In that narrative, the facility's actions - or perceived inaction - during a loved one's final days are described as an "undignified end," and the reviewer emphasizes that this is an area where serious improvement is demanded. A separate, more practical complaint noted the absence of air-conditioning during a stay following hip surgery, making comfort, rest, and sleep difficult in hot conditions. Taken together, these concerns underscore that even in environments staffed by many dedicated professionals, experiences at the edge of life and in critical comfort moments can diverge sharply from what families expect or deserve.
Despite these tensions, the overall portrait that emerges is of a campus that offers substantial benefits for a wide range of needs. The Overlook is described as a true continuum of care, where independent living can smoothly transition to assisted or skilled nursing care without leaving the same campus. For many residents, this continuity translates into a sense of security for their children - the reassurance that long-term care, if required, remains within a familiar community and under a trusted umbrella. The combination of vibrant social life, strong rehab services, a large and active campus culture, and the practical supports of transportation and exercise programs creates a compelling environment for many seniors seeking engagement, growth, and reliable care.
In summary, The Overlook is a multi-faceted community that many residents and families celebrate for its compassionate care teams, extensive rehabilitation programs, and lively, well-supported independent living. The testimonials reveal a campus that can deliver life-enriching experiences, powerful therapeutic support, and a sense of belonging that resonates through families and friends. Yet they also remind us that even in well-regarded facilities, needs related to dignity at the end of life, environmental comfort, and vigilance in monitoring care require ongoing attention. Prospective residents and their families are encouraged to look closely at personal experiences, visit the community with questions in mind, and engage with staff to understand how The Overlook can best meet their evolving needs while maintaining the standards they expect and deserve.
17 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Worcester Regional (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fieldstone At The Overlook in Blackstone, MA is a premier assisted living community that offers a wide range of care services and amenities to ensure the comfort and well-being of its residents. As a Board and Care Home, Continuing Care Retirement Community (CCRC), and Skilled Nursing Facility, Fieldstone At The Overlook provides a continuum of care options to meet the changing needs of seniors.
The community boasts a variety of amenities designed to enhance the quality of life for its residents. A spacious dining room serves delicious meals prepared by professional chefs, accommodating special dietary restrictions. The living accommodations are fully furnished, providing a cozy and comfortable environment for residents. Residents can enjoy the beautiful outdoor spaces and garden areas for relaxation or socializing with friends.
Housekeeping services are provided to ensure that residents have a clean and tidy living environment. Move-in coordination is available to assist new residents in settling into their new home seamlessly. Residents can stay connected with family and friends through telephone services as well as Wi-Fi/high-speed internet access.
Fieldstone At The Overlook understands the importance of personal care assistance. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that each resident's medical needs are met, including medication management.
Transportation arrangements are available for medical appointments, ensuring that residents have access to necessary healthcare services. Scheduled daily activities provide opportunities for socialization, entertainment, and engagement within the community.
Located in Blackstone, MA, Fieldstone At The Overlook benefits from its close proximity to various amenities. There are parks nearby for outdoor recreation and enjoying nature. Two pharmacies and physicians' offices are conveniently located nearby for easy access to healthcare services. Additionally, there is an array of restaurants allowing residents the opportunity to dine out if desired.
Fieldstone At The Overlook is committed to providing exceptional care services in a warm and welcoming environment. With its range of care options, extensive amenities, and convenient location, it is an ideal choice for seniors seeking a comfortable and supportive assisted living community.
Fieldstone At The Overlook is located at 88 Masonic Home Road, Blackstone, MA 01504 in Worcester County, Massachusetts
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