Town Center Apartments

Pros

• The community is described as beautiful with peaceful and friendly residents.
• The management team is praised as the best they have ever had.
• Mr. Atta Ossei is praised as the best property manager they have ever had.
• Imani Zeledon is described as a fine community manager with a warm heart for all residents.
• Pretty Deniece Anaman is described as a good listener, easy to approach, friendly, and helpful.
• Jia Wei Chen is described as unusually caring, extremely helpful, and a very understanding counselor.

Cons

• The reviewer notes serious safety concerns due to disruptive individuals and alleged illegal activities on the property.
• They suggest using an off-property maintenance contractor to avoid potential conflicts of interest.
• They describe a retired female staff member and her relatives as a persistent source of problems and security risks for residents.
• They claim internal familiarity with the management system could enable sabotage and collusion.
• They perceive rent increases as price gouging in light of government subsidies.
• They describe the living environment as highly stressful because of these issues.

Review

An Awesome Location with Truly Beautiful Surroundings sets the stage for a living experience that many describe as ideal at first glance. A long-time resident who has lived here for more than a decade paints a picture of a community where the natural setting and the social atmosphere are high on the list of positives. The surrounding area is celebrated for its charm, and the overall vibe among the residents is described as peaceful and friendly. The sense of place - trees, paths, and common spaces - receives frequent praise, contributing to a feeling of comfort and belonging for those who call this property home.

On the praise side, the property management team earns some of the strongest endorsements in the review. Mr. Atta Ossei is hailed as "the best property manager" this resident has ever encountered, with a level of responsiveness, leadership, and reliability that stands out. Imani Zeledon is described as a warm-hearted and effective community manager, someone who genuinely cares about residents and their wellbeing. Deniece Anaman comes across as a good listener who is easy to approach, friendly, and helpful, making communication with management feel approachable and positive. Finally, Jia Wei Chen is singled out as an unusually caring, extremely helpful, and highly understanding counselor who goes beyond the norm to support residents. Taken together, this management team is described as the best ever experienced by the reviewer, creating a strong sense of trust and comfort in the property's leadership.

However, alongside the abundant praise, the reviewer also raises what they consider serious negatives that should not be ignored. The first concrete suggestion is practical in nature: HOC should rely on an external, off-property maintenance personnel rather than internal staff for maintenance work. This point reflects a belief that outside personnel might operate with more impartiality and professional boundaries, reducing potential conflicts of interest that could arise from insider access. A second concern is more administrative and policy-oriented. The reviewer urges HOC to establish a buddy agreement with other property owners so that retired ex-staff could rent from rival properties rather than from HOC's own units. The concern here is that familiarity with HOC's internal management systems - if ex-staff become tenants - could facilitate sabotage or the growth of collusion that undermines the community's security and integrity.

A much more pointed and inflammatory set of concerns centers on the behavior and presence of certain individuals within the property's orbit, described in stark terms. The reviewer singles out a maintenance male and a retired female management staff member as "the worst nightmare" for residents. The language used portrays the retired staff member, referred to as Ms. Retired, as a malignant force within the community, suggesting that her extended family - described as "quad-gen wicked unemployed" and involved in drugs and felonies - constitutes a continual threat. The account goes further to depict these relatives as liabilities and as "questionable loser-bums" and organized criminal accomplices who supposedly occupy the property on weekends, freeload, and cause ongoing havoc for residents. These depictions are strong and highly charged, painting a picture of a sustained disruptive presence that deeply affects the day-to-day living experience.

The most dramatic portion of the review centers on what the author describes as "bio-crimes" and other serious criminal activities. Allegations are made of illegal drugs, human and sex trafficking operations, and home invasions, accompanied by claims of ongoing occupation, stealing, vandalism, and related disruptions. The tone emphasizes that living amid such activity is extremely stressful and paints a narrative of a long-standing, pervasive problem affecting the community's safety and tranquility. In parallel with these safety concerns, the review also includes a financial grievance: the government is said to be providing subsidies to the property owner, yet the reviewer accuses HOC of price gouging residents on their apartment rents, a situation described as unconscionable given the residents' reliance on Social Security income or similar fixed incomes. This combination of alleged crime and financial pressure creates a picture of a housing situation that feels unsafe and financially unsustainable to the reviewer.

Despite the severe negative claims, the reviewer does acknowledge the positives in a nuanced way. The strong, capable management team stands out as a counterweight to the turmoil described in other sections, and the original sentiment remains that the location is wonderful with beautiful surroundings and a community of peaceful, friendly residents. The overall message reflects a community that is vibrant and appealing on many levels, but one that currently wrestles with perceived security threats, internal conflicts, and financial pressures that color everyday life. The hopeful undercurrent is a belief that with adjustments - such as off-property maintenance arrangements, clearer boundaries with ex-staff, and targeted improvements in safety and oversight - the experience could be steadied into a consistently positive pattern.

In sum, the reflection presents a complex portrait of life at this property: exceptional people at the helm and a setting that inspires pride, joined by serious, high-stakes concerns about safety, management practices, and fiscal fairness. The positives - beautiful surroundings, a peaceful resident base, and a highly regarded management team - are offset by intensely charged allegations about internal dynamics, potential criminal activity, and price-related struggles. The voice of the reviewer is clear: they value the location and the people who care for it, but they call for decisive action to address what they see as systemic weaknesses that threaten the community's safety, integrity, and affordability.

This part of Rockville, Maryland offers a convenient and accessible location for senior living. With several Metro stations nearby, transportation options are easily available for getting around the area. There are also multiple pharmacies and physicians within a few miles, providing easy access to healthcare services. The variety of restaurants and cafes in the vicinity offer plenty of dining options for residents to enjoy. Additionally, there are parks and theaters nearby for recreational activities. For those seeking spiritual fulfillment, there are several places of worship in the area as well. Overall, this part of Rockville provides a well-rounded community with amenities that cater to the needs and interests of seniors.

Transportation

• Rockville Metro Station (0.1 miles)
• Hertz Rent A Car (1.4 miles)
• Twinbrook Metro Station (2.1 miles)
• Shady Grove Metro Station (2.7 miles)
• Grosvenor-Strathmore Metro Station (4.4 miles)
• Glenmont Metro Station (5.4 miles)
• Nextcar Gaithersburg South (6.3 miles)

Restaurants

• Sichuan Pavilion (0.4 miles)
• McDonald's (1.5 miles)
• Peter's Grill (1.6 miles)
• Founding Farmers (1.7 miles)
• McDonald's (1.9 miles)
• Silver Diner (2.3 miles)
• Cava (2.9 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Safeway Pharmacy (2.5 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3 miles)

Parks

• Falls Road Park (2.1 miles)
• Rock Creek Regional Park (2.8 miles)
• Winding Creek Local Park (3.6 miles)
• Bohrer Park (4.3 miles)
• Georgian Forest Park & Tennis Courts (4.9 miles)
• Aberdeen Park (6 miles)
• Chesapeake and Ohio Canal National Historic Park (7.8 miles)

Physicians

• The Centers For Advanced Orthopaedics (2.6 miles)
• Occupational Health Consultants (2.6 miles)
• Potomac Pediatrics (3.1 miles)
• Potomac Valley Orthopedic (4.2 miles)
• Family Allergy & Asthma Care (5.4 miles)
• Tibor E Frekko (5.5 miles)
• Potomac Valley Pediatrics (5.7 miles)

Cafes

• Starbucks (2.6 miles)
• Silver Diner (3.5 miles)
• Starbucks (4.2 miles)
• Starbucks (5 miles)
• Starbucks (5.7 miles)
• Starbucks (6.6 miles)
• Tatte Bakery & Cafe (7.6 miles)

Hospitals

• Adventist HealthCare Shady Grove Medical Center (2.9 miles)
• Holy Cross Hospital (7.7 miles)
• Holy Cross Germantown Hospital (8.5 miles)

Theaters

• AMC DINE-IN Rio Cinemas 18 (3.5 miles)
• AMC Montgomery 16 (4 miles)

Places of Worship

• Rockville Evangelical Mission (3.8 miles)
• Church of the Redeemer (6.4 miles)
• Saint Andrew Kim Catholic Church (6.7 miles)
• Christ Congregational Church (8.6 miles)