Comfort Keepers is a senior community in Rockville, MD.
Information last verified:
414 Hungerford Drive Suite 248, Rockville, MD 20850
For more information about senior living options: (866) 208-4318
4.8 from 85 reviews
5 stars
79
4 stars
2
3 stars
1
2 stars
0
1 stars
3
Overall Review of Comfort Keepers
differentiator16 reviews mention this
Caregivers are matched and proactive
Residents describe caregivers as carefully matched and consistently proactive.
Many reviewers highlight that caregivers are selected to fit the person’s needs and preferences, rather than a one-size approach. Families also describe caregivers taking initiative—adding extra support when needs change, engaging with loved ones, and helping with daily tasks like meals, safety, and errands. Several reviews mention consistent communication during shifts or active follow-through after new caregiver introductions.
common22 reviews mention this
Communication and responsiveness stand out
Families repeatedly describe fast response and clear communication during care.
Across reviews, families emphasize responsiveness when they call for help, including on weekends or with short notice. Reviewers also point to communication—being kept informed about progress, confirming appointments, and staying in touch when situations change. In a few stories, families specifically thank the team for handling urgent moments or arranging next steps quickly.
differentiator9 reviews mention this
Transportation and appointment support
Residents’ families describe reliable help with getting to appointments.
Several reviews describe caregivers providing transportation to medical visits, including dialysis, urgent care, and doctor appointments. Families also mention help with hospital transitions and getting to the right place when issues come up. One reviewer describes caregivers staying until their loved one returned and then supporting them through the rest of the day and follow-up care.
common7 reviews mention this
Home-based support for complex needs
Families describe support for dementia, hospice, and end-of-life needs at home.
Multiple reviewers mention care for dementia-related changes, including staying supportive when the person is confused or resistant. Others describe hospice support and helping loved ones remain comfortable during final days. Reviewers also describe ongoing adjustments—adding coverage when needed and providing companionship and assistance so family members can manage difficult periods.
caveat2 reviews mention this
Costs can be higher than some
Some reviewers say the service costs a bit more than alternatives.
One reviewer compares pricing to other providers and notes a slightly higher per-hour cost while still feeling the care was worth it. Another review mentions reasonable cost in the context of excellent service, suggesting expectations around affordability vary by family and situation.
caveat2 reviews mention this
Care quality can be uneven
A minority of reviews raise concerns about caregiver performance or communication.
While most reviews are strongly positive, at least a couple describe problems such as caregiver reliability or fit, including instances where caregivers were not meeting expectations. One reviewer also reports communication breakdowns and negative interactions with office staff, contrasting with the responsiveness praised in many other stories.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Ronald Reagan Washington National (17 miles away)
Washington Dulles International (19 miles away)
Nearby Places of Interest
Located in Rockville, Maryland, this area offers a variety of amenities that cater to the needs of seniors. The proximity to Sichuan Pavilion and Peter's Grill provides convenient dining options, while Walgreens and CVS Pharmacy are easily accessible for medication needs. Transportation is readily available with the Rockville Metro Station nearby, making it easy to get around. The neighborhood also boasts several parks for leisurely walks and outdoor activities, such as Falls Road Park and Rock Creek Regional Park. Quality healthcare services can be found at The Centers For Advanced Orthopaedics and Potomac Pediatrics. Additionally, there are cafes like Starbucks for socializing with friends or relaxing with a cup of coffee. With hospitals like Adventist HealthCare Shady Grove Medical Center in close proximity, residents can feel secure knowing medical attention is nearby in case of emergencies. Places of worship are also within reach, offering spiritual support and community engagement opportunities. Overall, this part of Rockville presents a desirable location for seniors looking for a comfortable and convenient living environment.
Restaurants
Sichuan Pavilion (0 miles)
Peter's Grill (1.3 miles)
McDonald's (1.8 miles)
Founding Farmers (1.9 miles)
McDonald's (2.2 miles)
Cava (2.6 miles)
Silver Diner (2.6 miles)
Pharmacies
Walgreens (0.1 miles)
CVS Pharmacy (1 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2.1 miles)
Safeway Pharmacy (2.3 miles)
CVS Pharmacy (2.6 miles)
CVS Pharmacy (3.2 miles)
Transportation
Rockville Metro Station (0.4 miles)
Hertz Rent A Car (1.7 miles)
Shady Grove Metro Station (2.3 miles)
Twinbrook Metro Station (2.4 miles)
Grosvenor-Strathmore Metro Station (4.8 miles)
Glenmont Metro Station (5.6 miles)
Nextcar Gaithersburg South (6 miles)
Parks
Falls Road Park (2.2 miles)
Rock Creek Regional Park (2.5 miles)
Bohrer Park (3.9 miles)
Winding Creek Local Park (3.9 miles)
Georgian Forest Park & Tennis Courts (5.1 miles)
Aberdeen Park (5.8 miles)
Chesapeake and Ohio Canal National Historic Park (8 miles)
Physicians
The Centers For Advanced Orthopaedics (2.3 miles)
Occupational Health Consultants (2.3 miles)
Potomac Pediatrics (2.8 miles)
Potomac Valley Orthopedic (4.2 miles)
Family Allergy & Asthma Care (5.1 miles)
Tibor E Frekko (5.2 miles)
Kane Howard MD (5.4 miles)
Cafes
Starbucks (2.3 miles)
Silver Diner (3.1 miles)
Starbucks (3.9 miles)
Starbucks (4.7 miles)
Starbucks (5.4 miles)
Starbucks (6.2 miles)
Tatte Bakery & Cafe (7.9 miles)
Hospitals
Adventist HealthCare Shady Grove Medical Center (2.6 miles)
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
Comfort Keepers photos
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Ronald Reagan Washington National (17 miles away)
Friendly staff; modern, amenity-rich setting with spacious rooms.
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