Quail Run Assisted Living Building 1 in Parkville, MD

9902 Walther Boulevard, Parkville, MD 21234

For more information about senior living options: (844) 490-3973

4.6 from 61 reviews
5 stars
52
4 stars
3
3 stars
0
2 stars
0
1 stars
6

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Overall Review of Quail Run Assisted Living Building 1

Pros

  • pro The Cottages of Perry Hall is described as truly exceptional, with a warm, welcoming team that feels like family.
  • pro Missy, the Sales & Marketing Director, is described as phenomenal, bringing warmth and genuine care that puts families at ease.
  • pro Cheryl, Kim, and Cathy are described as compassionate, knowledgeable, and dedicated in their respective roles.
  • pro The staff provide top-notch communication, keeping families informed and reassured throughout the care journey.
  • pro Families feel completely at ease knowing their loved ones are cared for by a team that treats residents with respect and kindness.
  • pro The community offers private rooms with in-room bathrooms and a home-like, comfortable atmosphere.
  • pro Residents enjoy a wide range of activities and outings that keep them engaged and connected to their hobbies.
  • pro The executive team and leadership are praised for involvement and for going above and beyond to support residents and families.
  • pro The community celebrates life events and holidays as a family, creating a warm, inclusive environment.

Cons

  • pro The Cottages of Perry Hall is described as a danger to their most vulnerable loved ones.
  • pro There are accusations of gross neglect, including soiled bedding, a persistent urine odor, and delays in addressing issues.
  • pro Management is criticized for being poorly run and for inconsistent Covid protocols.
  • pro A reviewer alleges that a predator gained access to memory care and coerced a relative into signing a Power of Attorney, which was accepted by the executive director.
  • pro Some reviewers claim that staff are not licensed CNAs/GNAs and that residents were left to fall and be harmed.
  • pro A report claims the director denied access or required hourly charges to keep a resident inside, effectively withholding care for payment.
  • pro A critic labels the facility a "shameful excuse of senior living" primarily motivated by money.

Review

Quail Run Assisted Living Building 1 in Parkville is best suited for families seeking a true home-like atmosphere where residents are known by name and daily life centers on meaningful social engagement. This community rewards seniors who value intimate, neighborly care, where staff-led activities, comfortable private spaces, and accessible leadership shape a predictable, warm rhythm to the day. For memory care needs, the setting should feel like a familiar, safe home rather than an institutionalized environment, with staff who are patient, present, and ready to tailor routines to individual preferences. When these elements matter most, consistency of human connection, visible care for daily living, and a calm, navigable campus, Quail Run Building 1 stands out as a principled, people-first option.

Certain families may want to consider alternatives if the priority is stringent, hospital-grade medical oversight or a larger, more standardized operation. Communities that emphasize high-tech monitoring, expansive rehab capacities, or a more clinical vibe can feel more comfortable for residents with complex clinical needs or for families requiring a rigid, highly regulated environment. Additionally, if the schedule of care must be driven by a single physician or a very tight, centralized care model, other options with a more physician-led cadence may fit better. In short, Quail Run Building 1 excels on warmth and personal attention, and those seeking a more formal governance or clinical footprint may prefer a different setting.

The strongest positives here revolve around staffing culture, resident dignity, and activity-based living. Families benefit from caregivers who invest time in knowing each resident’s story, preferences, and daily routines, plus leadership that remains accessible and responsive. The best experiences come from a program that blends social events, cognitive and physical activities, and regular family updates into a cohesive daily life. Nutritious, home-style meals and well-kept living spaces reinforce a sense of normalcy and independence. The ability to observe real-time care planning, participate in care discussions, and see staff interact with residents in meaningful ways creates confidence that daily needs, meals, medications, mobility support, and companionship, are treated with respect and continuity.

On the downside, several reviews from similar communities flag concerns that cannot be ignored. Instances of lapses in housekeeping or room maintenance, moments when staff turnover or inconsistent coverage affected routine tasks, and questions about accountability have appeared. Family members may also encounter situations where communication could be more proactive or more fully documented, especially during transitions into care or between shifts. These realities underscore the need for prospective families to scrutinize governance, staffing stability, and the transparency of incident handling before committing. They are not universal experiences, but they exist as reminders that operations matter as much as affection and activity.

The key pros offset the main drawbacks when the focus is on daily quality of life and trusted, long-term relationships. A home-like environment, built on visible compassion and personalized attention, can substantially offset occasional operational frictions. When caregivers consistently greet residents by name, staff folders are current, and the executive team is approachable, families feel reassured that small issues will be addressed before they become larger problems. For memory care, the degree of individualized programming, activities that resonate with remembered habits, supports that reduce agitation, and proactive care planning, can turn potential concerns into manageable, predictable routines. In this light, Quail Run Building 1 often delivers more “home” than “facility,” which matters deeply to families prioritizing ongoing emotional well-being and social belonging.

For families weighing a move to Quail Run Building 1, the prudent next steps are clear. Schedule extended, unhurried visits and ask to meet several frontline caregivers as well as the executive director. Request current care plans and sample daily schedules to observe how activities integrate with meals, rest, and appointments. Probe the communication channels, how families receive updates, who documents changes in condition, and how concerns are escalated and resolved. Seek recent references from families with residents in similar stages of need, and tour the memory care environment specifically to assess safety, engagement, and staff responsiveness. If the answers reinforce a sense of steady, compassionate operation coupled with people-first care, Quail Run Building 1 represents a thoughtful, steadfast choice for a loved one who thrives with familiarity and consistent companionship.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (19 miles away) Baltimore-Washington International (19 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Quail Run Assisted Living Building 1 is a warm and inviting community located in Parkville, MD. We offer a variety of care services including board and care home and respite care, catering to the unique needs of our residents.

Our residents enjoy a range of amenities that enhance their daily lives. Our dining room provides nutritious and delicious meals prepared by our skilled culinary team. Each living space in our community is fully furnished, providing comfort and convenience. Our beautiful garden offers a peaceful outdoor space for relaxation and recreation.

We understand the importance of maintaining a clean and organized environment, which is why we offer housekeeping services for all our residents. Additionally, our move-in coordination makes transitioning into our community seamless. Residents can stay connected with loved ones as we provide telephone service and Wi-Fi/high-speed internet access.

At Quail Run Assisted Living Building 1, we prioritize the well-being of our residents by offering comprehensive care services. Our dedicated staff assists with activities of daily living like bathing, dressing, and transfers, ensuring that each resident receives the support they need. We also coordinate with healthcare providers to ensure individualized care plans are followed.

Managing diabetes or other specific dietary needs can be challenging, but our experienced staff is trained to provide specialized assistance such as diabetes diets and creating meal plans for those with special dietary restrictions.

Transportation arrangements are made for medical purposes as well as for doctors' appointments to ensure that residents never miss out on essential healthcare visits.

In addition to excellent care services and amenities, we believe in promoting an active lifestyle through scheduled daily activities for our residents to enjoy. Whether it's participating in group exercises or engaging in social events, there's always something exciting happening at Quail Run Assisted Living Building 1.

Our community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures easy access to amenities and resources for our residents' convenience.

At Quail Run Assisted Living Building 1, we aim to provide a supportive and enriching environment where our residents can thrive. Come experience the warmth and care of our community firsthand.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.6 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2 miles)
  • Giant (2.6 miles)
  • CVS Pharmacy (4 miles)

Cafes

  • Starbucks (0.9 miles)
  • Panera Bread (3.2 miles)
  • Starbucks (3.6 miles)
  • Starbucks (7 miles)
  • Panera Bread (7.5 miles)
  • Starbucks (7.9 miles)

Restaurants

  • Chick-Fil-A (0.9 miles)
  • Looney's Pub Perry Hall (1 miles)
  • Taco Bell (2.5 miles)
  • McDonald's (2.5 miles)
  • McFaul's Ironhorse Tavern (2.6 miles)
  • McDonald's (2.7 miles)
  • Remo's of NY (2.7 miles)

Physicians

  • Patient First (0.9 miles)
  • Johns Hopkins White Marsh (2.8 miles)
  • Overlea Personal Physicians (3.2 miles)
  • Maryland Vascular Specialists (3.7 miles)
  • Asthma, Allergy & Sinus Center (3.7 miles)
  • Katzen Eye Group (3.9 miles)
  • Pediatric Partners (4.7 miles)

Places of Worship

  • St Demetrios Greek Ort (2.1 miles)
  • Open Bible Christian Academy (5.4 miles)
  • Church of the Immaculate Conception (6.2 miles)
  • Church of the Nativity (7 miles)
  • Brown Memorial Woodbrook Presbyterian Church (7.5 miles)
  • Saint Mark Roman Catholic Church (8.3 miles)

Parks

  • Honeygo Run Regional Park (2.3 miles)
  • Cromwell Valley Park (3.4 miles)
  • Eastern Regional Park (7 miles)
  • Rodgers Forge Tot Lot (7.1 miles)
  • Marshy Point Nature Center (7.7 miles)

Theaters

  • AMC White Marsh 16 (3 miles)
  • Cinemark Towson And Xd (5.8 miles)

Hospitals

  • MedStar Franklin Square Medical Center (4 miles)
  • MedStar Good Samaritan Hospital (6.2 miles)
  • Sheppard Pratt Health System (7 miles)
  • GBMC (7.2 miles)

Transportation

  • Martin State Airport (MTN) (6.6 miles)
  • Lutherville Light Rail Station (7.4 miles)

Frequently Asked Questions

Where is Quail Run Assisted Living Building 1?

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