Oak Crest

Pros

• The residents at Oak Crest appreciate the variety of activities available, including trivia, music, and holiday celebrations, which foster a vibrant community atmosphere.
• Many residents find the dining options enjoyable and nutritious, with a diverse menu that caters to different preferences.
• The facility is noted for its cleanliness and attractive common areas, contributing to a pleasant living environment.
• Staff members are generally described as pleasant and courteous, creating a welcoming atmosphere for residents.
• Residents value the comprehensive care provided on-site, including medical staff availability and security measures for their safety.
• Oak Crest offers a range of comfortable living accommodations, with many residents expressing satisfaction with their apartments and facilities.
• The community is praised for its social opportunities, allowing residents to connect with peers through various clubs and activities.
• Positive interactions between staff and residents contribute to an overall sense of well-being among those living at Oak Crest.

Cons

• The experience in Assisted Living at Oak Crest was the total opposite of the good experience in Independent Living, with few caring staff and inadequate medical care.
• Residents reported constant thefts and observed young, untrained staff playing on their phones frequently without visible supervision.
• The laundry service was poor, and the dining staff seemed to lack knowledge about residents' meal requests and health requirements.
• Despite a 10-12% rate increase, the quality of care did not improve, leading to dissatisfaction among residents.
• Complaints were made about inadequate food options that did not match requests, along with cleanliness issues within the facility.
• One doctor was available for new patients after long unexplained leaves, causing significant delays in medical appointments for residents.
• Certain dining areas needed revamping due to unsatisfactory service and food quality.
• A resident expressed disappointment regarding lack of timely responses and care from staff despite high monthly costs.

Review

Oak Crest, a senior living community in Parkville, Maryland, has garnered a mix of reviews from residents and their families. While some praise its many amenities and the overall quality of life it offers, others express significant concerns regarding staffing levels and care quality—especially in the assisted living section. The building itself is often described as clean, attractive, and professional-looking. Facilities include dining options reminiscent of a restaurant experience, a swimming pool, and well-maintained common areas.

The independent living units at Oak Crest receive particular commendation for offering spacious apartments with modern amenities. Residents appreciate features such as kitchens, balconies, multiple bathrooms per unit, and an abundance of activities to engage in daily. Many find that the community fosters social engagement among its members through various activities like trivia games, holiday celebrations, educational lectures on topics such as Veteran's Day recognition, and even outings beyond the campus. The culinary offerings have also received positive feedback; many residents enjoy the food provided by skilled chefs who offer diverse meals throughout the day.

However, experiences shift dramatically when it comes to assisted living at Oak Crest. Several caregivers note insufficient staffing levels during multiple shifts that result in inadequate attention for residents who require assistance. Families report instances of theft within the facility and long wait times for medical appointments due to a lack of available doctors. This contrasts sharply with earlier positive experiences reported by families with loved ones in the independent living section of Oak Crest. While they appreciated strong care during their relatives' time there, transitioning to assisted living proved problematic due to perceived apathy among caregivers.

Residents have expressed frustration over the inconsistency of meal service—citing unmet requests during dining hours—as well as concerns over poor laundry services despite paying substantial monthly fees. Some contend that administrative staff are uncooperative when it comes to providing medical records or necessary documentation related to medication management. Further complicating matters are reports that activity directors seem disengaged with promoting resident participation in scheduled events.

In addition to these complaints about care standards and culinary consistency, some review writers mentioned significant increases in monthly rates that they felt were unjustified based on recent experiences. Families voiced relief after moving loved ones out of Oak Crest's assisted living section due to these issues while finding them better options elsewhere at lower costs.

Despite all criticisms levied against certain aspects of the community’s operations and staff performance within assisted living areas,_the independent sector seems largely successful according to numerous accounts._Positive remarks about cleanliness continue alongside endorsements pertaining to general satisfaction among those residing in independent apartments._The variety of recreational opportunities combined with professional surroundings allows those who can manage independently or are mobile enough to take advantage of what Oak Crest has constructed._Ultimately,_the diverse reviews underscore that while there is much potential at Oak Crest for happy aging lives filled with social connections and support resources,_there remain critical shortcomings that need addressing—particularly in its transition between independent living versus more reliant senior care services._

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (1 miles)
• Giant (1.2 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.8 miles)
• Northern Pharmacy and Med Equipment (3 miles)
• CVS Pharmacy (3.3 miles)

Restaurants

• Looney's Pub Perry Hall (1.1 miles)
• Taco Bell (1.2 miles)
• McDonald's (1.3 miles)
• Chick-Fil-A (1.5 miles)
• Remo's of NY (1.9 miles)
• Chick-Fil-A (2 miles)
• Checkers (2.2 miles)

Physicians

• Patient First (1.3 miles)
• Overlea Personal Physicians (1.9 miles)
• Johns Hopkins White Marsh (2.9 miles)
• Katzen Eye Group (3 miles)
• Maryland Vascular Specialists (3.1 miles)
• Pediatric Partners (3.7 miles)
• Asthma, Allergy & Sinus Center (3.7 miles)

Cafes

• Starbucks (1.5 miles)
• Panera Bread (3.2 miles)
• Starbucks (3.5 miles)
• Starbucks (5.8 miles)
• Panera Bread (7.2 miles)
• Miss Shirley's Cafe, Roland Park (7.3 miles)
• Starbucks (7.6 miles)

Places of Worship

• St Demetrios Greek Ort (2.2 miles)
• Church of the Immaculate Conception (5.3 miles)
• Brown Memorial Woodbrook Presbyterian Church (6.4 miles)
• Church of the Nativity (6.5 miles)
• Open Bible Christian Academy (6.8 miles)
• Calvary Baptist Church (7.5 miles)

Theaters

• AMC White Marsh 16 (2.8 miles)
• Cinemark Towson And Xd (5 miles)

Parks

• Cromwell Valley Park (2.8 miles)
• Honeygo Run Regional Park (3.1 miles)
• Rodgers Forge Tot Lot (6 miles)
• Eastern Regional Park (7.1 miles)

Hospitals

• MedStar Franklin Square Medical Center (3.2 miles)
• MedStar Good Samaritan Hospital (4.8 miles)
• Sheppard Pratt Health System (6 miles)
• GBMC (6.2 miles)
• MedStar Union Memorial Hospital (7.1 miles)

Transportation

• Martin State Airport (MTN) (6.4 miles)
• Lutherville Light Rail Station (6.8 miles)