Rumford Community Home

Pros

• The CNA's at the Rumford Community Home treat their residents with respect and do a wonderful job.
• The facility offers comprehensive activities for patients, promoting cognitive and recreational engagement.
• The nursing care at the Rumford Community Home is outstanding and compassionate.
• The rooms at the facility are nice and well-maintained.
• The Rumford Community Home provides a healthy and safe nursing environment for individuals with severe Alzheimer's Disease.

Cons

• The rooms are filthy with no proper cleaning for days.
• The staff is rude and lacks compassion.
• The residents are neglected and left in soiled undergarments without assistance.
• The facility fails to provide proper care for residents with dementia, leading to frequent falls and injuries.
• There is a lack of confidentiality, as information about the residents' conditions is known by others before their families.
• The meals provided are insufficient and not suitable for the residents' preferences or nutritional needs.
• The facility's communication and commitment to availability of beds are inconsistent and unreliable.

Review

The Rumford Community Home, located in rural Maine, has recently come under scrutiny due to multiple complaints about the quality of care provided to its residents. Several reviewers have expressed concerns about the filthy conditions of the rooms, with uncleaned floors and food remnants left for days on end. One particularly disturbing incident involved a urinal being placed on a bed stand during meal service, which occurred more than once. It is clear that the cleanliness standards at this facility are severely lacking.

In addition to the unsanitary conditions, there have been reports of disrespectful behavior from staff members towards residents. One reviewer mentioned having to instruct a rude nurse to speak to a resident in a more compassionate manner. This lack of empathy further highlights the overall lack of care and compassion exhibited by the staff at this facility.

Multiple reviewers also noted issues with basic necessities not being met. Call buttons were found inaccessible and even when assistance was requested, no one came to help. Residents were left in soiled undergarments for extended periods of time and bathed infrequently. Drinks were served warm and without straws, making it difficult for residents to consume them. These failures in meeting essential needs demonstrate a complete disregard for the well-being of the residents.

Another concerning aspect mentioned by several reviewers was the frequent falls experienced by residents, despite assurances from staff that they would be safe. In one case, a resident fell up to seven times within two weeks, resulting in a fractured hip and dislocation. The lack of safety measures implemented raises serious questions about the level of care provided at this facility.

Confidentiality was another issue raised by reviewers who discovered that information regarding their loved ones' conditions had been leaked without their knowledge. For a facility that claims to prioritize confidentiality as a top priority, these breaches are highly concerning and indicate a lack of professionalism among staff members.

While there were some positive comments about certain aspects such as respectful treatment from CNAs and daily activities for residents, these were overshadowed by the numerous complaints about the overall quality of care at Rumford Community Home.

In conclusion, the reviews paint a bleak picture of the conditions and care provided at the Rumford Community Home. Filthy rooms, disrespectful staff, neglect of basic needs, frequent falls, and breaches of confidentiality are just some of the issues reported by multiple reviewers. It is imperative that this facility undergoes thorough inspections from Health and Human Services to address these concerns and ensure the safety and well-being of its residents.

Restaurants

• The Lure (0.3 miles)
• McDonald's (0.5 miles)
• Sam's Italian Sandwich Shoppes (0.8 miles)
• Dicks Restaurant (1.3 miles)
• Gatch's (2 miles)
• New Far East (2.2 miles)
• Dunkin (2.3 miles)

Places of Worship

• Apostolic Church of Rumford (0.9 miles)
• Praise Assembly of God (1.5 miles)
• United Methodist Church Virgin Memorial Chapel (1.5 miles)
• St Athanasius Catholic Church (1.6 miles)
• Jehovah's Witnesses (2.3 miles)
• Mexico Congregational Church (2.3 miles)
• United Pentecostal Church (2.4 miles)

Parks

• Boivin Park (1.3 miles)
• Kineowatha Park (16.5 miles)
• Paris Hills Historic District (18.6 miles)

Transportation

• Private Taxi Co. (1.5 miles)
• U-Haul Neighborhood Dealer (1.7 miles)
• U-Haul (2 miles)
• U-Haul (2.2 miles)
• Mountain Valley Taxi Service (2.3 miles)
• Falls Taxidermy & Museum (5 miles)
• U-Haul Neighborhood Dealer (11 miles)

Cafes

• JoJo's (1.6 miles)
• Gone Loco Cafe (4.9 miles)
• Cafe Di Cocoa (13.9 miles)
• Coffee Hound Coffee Bar (15.1 miles)
• Collins Cakes & Bakes (16.6 miles)

Hospitals

• Rumford Hospital (1.9 miles)
• Western Maine Family Health Center (18.3 miles)

Physicians

• Swift River Family Medicine (1.9 miles)
• Swift River Health Care (1.9 miles)
• River Valley Internal Medicine (1.9 miles)
• Elsemore Dixfield Family Medicine (5.2 miles)
• HealthReach Network, HealthReach Community Health Centers, Bethel Family Health Center (14 miles)
• Wilton Kidney Center (16.8 miles)
• Dunlap Mary-Franklin Health Livermore Falls Family Practice (18.6 miles)

Pharmacies

• Walmart Pharmacy (2.2 miles)
• Spruce Mountain Pharmacy (17 miles)