669 Hancock Street, Rumford, ME 04276
For more information about senior living options: (844) 490-3973
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Case management is praised.
The place is messed up. There is no staff there. A girl named Megan kicked out the grandmother after putting her through hell by swapping where she slept. A woman's husband drove through the wall, and the grandmother was moved to another room but was kicked out for slamming a door because she was upset that an 84-year-old woman was placed with her. The place is crazy. Elder abuse is illegal. An 84-year-old woman who's too old to know anything should be in a nursing home. The reviewers say the staff should know better. Services will be called.Keep House I in Rumford, ME is best suited for seniors who want a small, home-like setting and can function with limited on-site staff. The community appears to attract residents who expect case management to coordinate services rather than rely on round-the-clock assistance. It is not a setting designed for intensive medical needs or highly supervised daily routines. Families should anticipate a degree of independence in residents' schedules and may need to provide or arrange additional support themselves. For those who value a direct point of contact to organize services, and who can tolerate a lean operation, Keep House I can appear workable - yet only if realistic about staffing gaps and oversight.
Those weighing Keep House I should clearly consider alternatives when safety, staffing consistency, and predictable routines are top priorities. Larger assisted living communities with robust, visible staffing and formal policies for daily care, problem resolution, and resident displacement may deliver more dependable oversight. If medical supervision or guaranteed 24/7 assistance is essential, a nursing home or a more established licensed assisted living with documented staff coverage will likely serve better. In short, Keep House I makes sense for families willing to trade some level of hands-on support for a smaller, potentially lower-cost environment and a more intimate feel.
The strongest positive signals across reviews point to an available case-management function and a sense that the setting can operate with a personal touch when managed well. Where case management is effective, it helps coordinate services and brings a degree of organization to what can otherwise be a fragmented experience in a small, low-staff venue. That potential is meaningful, particularly for families seeking help aligning services such as transportation, medications, or activity planning. However, these benefits hinge on consistent staffing and thoughtful leadership. When staffing is sparse or strained, the value of case management declines, and the balance of pros and cons shifts toward risk and inconsistency.
The principal drawbacks are pronounced and real. The most troubling concerns center on claims of insufficient staff presence and how staff interactions are managed, including aggressive or abrupt moves that disrupt residents' routines. A single strongly negative account describes expulsions and chaotic room assignments, implying fragile governance and unclear policies. Another component of risk involves safety and stability - the perception that residents can be moved, displaced, or left without reliable support when needed. Taken together with mixed reviews, the cons underscore the need for thorough vetting, verifications, and a clear understanding of how daily tasks, emergencies, and conflicts are handled.
To pursue this option responsibly, families should approach with a concrete plan. Schedule a candid conversation with administration to confirm current staffing levels, coverage hours, and on-call procedures. Request a detailed written policy on resident transfers, room changes, and eviction criteria, along with recent incident reports and results from any internal or external audits. Tour the facility with specific questions about daily routines, med-management oversight, and how case management integrates with direct care. Speak directly with current residents and family members about responsiveness, communication, and whether concerns were addressed promptly. A trial or short-term stay, if allowed, can reveal whether the reality matches the assurances.
Ultimately, Keep House I represents a mixed, high-stakes option. It may reward families seeking a small, personable environment with targeted case-management support, but it carries meaningful risk if staffing and governance are inconsistent. For those prioritizing safety, predictable staffing, and formalized, transparent operations, alternatives with stronger staffing structures and clearer resident protections are advisable. If the decision leans toward Keep House I, enter with explicit expectations, a clear care plan, and a plan for ongoing oversight to ensure that the home-like benefits do not come at the cost of resident safety and stability.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Keep House I is an assisted living community located in Rumford, Maine. Our community offers a wide range of amenities and care services to ensure that our residents have a comfortable and fulfilling lifestyle.
The community features a dining room where residents can enjoy delicious meals prepared by our skilled chefs. Our fully furnished accommodations provide a cozy and home-like environment for our residents. We also have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.
We understand the importance of maintaining cleanliness and hygiene, which is why we provide housekeeping services to all our residents. Move-in coordination is also provided to make the transition into our community as smooth as possible.
For communication needs, we offer telephone and Wi-Fi/high-speed internet access so that residents can stay connected with their loved ones.
When it comes to care services, our highly trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met. Special attention is given to those with diabetes, as we offer a diabetes diet.
Our dedicated team takes care of meal preparation and service, ensuring that each resident receives nutritious meals tailored to their dietary restrictions. Medication management is provided to ensure medication compliance and safety.
Transportation arrangement for medical appointments is available for added convenience. Additionally, transportation to doctors' appointments can be arranged as needed.
Residents at Keep House I can enjoy scheduled daily activities designed to promote social engagement and mental stimulation. Nearby amenities include cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals - providing easy access for entertainment, shopping needs, spiritual practices, or medical emergencies.
At Keep House I in Rumford, ME, we strive to create a warm and welcoming environment where seniors can enjoy the assistance they need while maintaining their independence and dignity.
Keep House I is located at 669 Hancock Street, Rumford, ME 04276 in Oxford County, Maine
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