114 Bennett Avenue, Auburn, ME 04210
For more information about senior living options: (844) 490-3973
Support Solutions is described as the very best place to be CRMA certified. Support Solutions are simply awesome.
Support Solutions has been incredibly disappointing. The company shows a severe lack of care for their clients, leaving them unattended and vulnerable. A disabled client was left without supervision or support. The client recently fell down the stairs, reopening a head injury from a prior surgery. This is unacceptable for a company that is supposed to provide care and assistance. Their failure to provide consistent support or supervision has created a dangerous environment. Leaving a disabled person to fend for themselves with no staff present is a serious breach of responsibility. The company does not prioritize the well-being of those they are entrusted to help.A friend of the reviewer lives within the company's care environment, and the sentiment expressed is that the ability to spend time together has been severely limited. What was hoped to be a simple opportunity to hang out with a close friend has turned into a source of frustration, with the reviewer feeling that their friend's rights are being violated in the process. The tone suggests a personal stake in the care setting and a sense that everyday social connection is being compromised by the way the company operates or is currently delivering services.
The critique centers on a broader pattern described as neglectful and unprofessional. The reviewer portrays Support Solutions as incredibly disappointing, arguing that the organization shows a disturbing lack of care for the people it is supposed to serve. This lack of care is not abstract; it is framed through concrete failures in daily supervision and attention. A client who is disabled and cannot manage basic tasks on her own reportedly went without supervision or support, a situation that the reviewer finds utterly unacceptable for a care provider.
The account goes on to illustrate the real-world consequences of these gaps in supervision. The disabled client reportedly fell down the stairs, reopening a head injury from surgery she had undergone years earlier. This incident is presented as a direct result of leaving someone vulnerable unattended, with no staff present to intervene. The narrative portrays such an incident as not merely unfortunate but as a dangerous outcome that exposes the core value of the service - safety and protection for those who rely on care - to a grave risk.
From there, the reviewer emphasizes that the absence of consistent support or supervision creates a hazardous environment. When a disabled person is left to fend for herself, the reviewer interprets this as a serious breach of responsibility and a failure to prioritize well-being. The implication is that the company's lack of reliable staffing and supervision standards undermines the trust placed in them by clients and families, and it raises questions about what safeguards are really in place to prevent harm.
The message then shifts into a cautionary note to prospective clients or their families, urging them to reconsider choosing Support Solutions for any professional care or support services. The reviewer warns that the negligence described could lead to far worse outcomes, painting a picture of ongoing risk rather than isolated incidents. This part of the narrative doubles as a warning: before committing to the service, others should weigh the potential safety concerns and the possible impact on a loved one's health and security.
Amid the strong criticisms, the review also contains a striking juxtaposition: a claim that the company is "the very best place to be CRMA certified," paired with an assertion that "Support Solutions are simply awesome." This reveals a nuanced perspective in which the organization is seen as exceptional in terms of certification credentials, even as it is criticized for its care practices and day-to-day supervision. The contrast underscores a tension that might reflect a nationally respected credentialing path alongside widely reported gaps in client care and safety. It serves as a reminder that professional qualifications and on-the-ground care quality are not always perfectly aligned in practice.
Taken together, the review paints a complex portrait of Support Solutions. On one hand, there is clear praise for the organization's emphasis on CRMA certification, suggesting a level of professional legitimacy and expertise that some outsiders might value highly. On the other hand, there are strong, pointed allegations about neglect, inconsistent supervision, and safety lapses that put vulnerable clients at risk and strain the trust placed in the care system. The overall message is one of caution and concern: while credentialing may indicate a level of formal competency, the lived experience of clients and their families can reveal serious shortcomings that require urgent attention and corrective action from the company.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bennett House - Support Solutions in Auburn, ME is a warm and inviting assisted living community offering a wide range of amenities and care services for seniors. Our residents can enjoy meals in our cozy dining room, which offers a comfortable setting for socializing with friends and neighbors. The apartments are fully furnished, providing all the necessary comforts of home.
Our beautiful garden provides a peaceful outdoor space where residents can relax and enjoy nature. We also offer housekeeping services to ensure that our community remains clean and well-maintained. Move-in coordination is available to make the transition as smooth as possible for new residents.
With telephone and Wi-Fi/high-speed internet access, residents can stay connected with loved ones or browse the web at their convenience. Our dedicated staff is available to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the necessary medical attention.
For those with diabetes or special dietary restrictions, we offer diabetes diet options and meal preparation services. Medication management is provided to ensure that medications are taken correctly and on time.
Transportation arrangement for medical appointments is available for the convenience of our residents. Additionally, there are plenty of nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Bennett House - Support Solutions in Auburn, ME, we strive to create a vibrant community where residents can thrive and lead fulfilling lives. With a variety of amenities and care services available, our residents can enjoy comfort and peace of mind knowing that their needs are taken care of by our compassionate staff.
Bennett House - Support Solutions is located at 114 Bennett Avenue, Auburn, ME 04210 in Androscoggin County, Maine
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