St Mary's D'Youville Pavilion in Lewiston, ME
Save102 Campus Avenue, Lewiston, ME 04240
For more information about senior living options: (844) 490-3973
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The staff is very friendly. This has been a wonderful facility for my mom. The staff has been fantastic. Excellent care with a warm, caring staff that treats residents with individual attention and respect. Hospice care was simply incredible. Her CNAs are loving and care so much for her. The doctors on the unit respond to input and questions from families. The care makes a difficult situation a little easier to bear.
The staff show no compassion or support, and questioning care leads nowhere. There are not enough workers and nurses to meet residents' needs. The facility neglects residents and cannot meet their care needs. Residents are left in wet diapers or in soiled conditions. Clients are turned away from appointments because the facility does not follow protocols. There is a pervasive sense that something is deeply wrong with this place. Management, the head nurse, and the new social workers are seen as ineffective and in need of overhaul. Residents fear filing complaints because they worry about being kicked out and losing care. Staff routinely left a resident in a wheelchair for 12 hours a day, contributing to a stage 4 pressure ulcer. Stage 4 ulcers are a clear sign of neglect, and the resident was ignored and not cared for properly. The facility failed to communicate with families, especially around a loved one's decline and death. The dining area showed neglect: patients unable to eat were not fed, and aides sat gossiping instead of helping. The business office misappropriated funds after a resident's death and failed to respond to inquiries.St Mary's D'Youville Pavilion in Lewiston is best suited for families seeking a small, intimate environment where frontline caregivers can form real, lasting relationships with residents, and where meaningful daily care is possible when families stay actively involved. The unit operates with a roughly 30-resident footprint, which can translate into personal attention and a sense of safety when staff know histories and preferences. This is not a hands-off option; it rewards families who set clear expectations, monitor care closely, and remain engaged with leadership and frontline teams.
Those weighing alternatives should note who may be better off elsewhere. Residents with high needs for consistent physician oversight, aggressive wound and hygiene management, or strict administrative accountability may find this setting unreliable unless vigilant advocacy is routine. Recurrent themes across reviews point to understaffing and care gaps, especially around basic hygiene and pressure- sore prevention, and to management that can feel distant or ineffective. For families prioritizing predictable operations, transparent billing, and steady medical coordination, other facilities with stronger governance and more robust physician presence are likely a safer bet.
On the upside, there are clear moments of strength. Several reviewers praise caring, personable CNAs and nurses, and hospice teams that deliver exceptional, compassionate support. The smaller unit can enable more individualized attention when staff are available, and in at least some cases a dedicated physician on the unit has provided timely updates to families. The anecdotes of warmth, respect, and real attentiveness demonstrate that capable, empathetic care can emerge and make a meaningful difference in a challenging period. Yet these bright spots sit against a backdrop of serious concerns that logistics and leadership must address to be reliable.
The main concerns are hard to ignore: persistent reports of understaffing that translate into delayed assistance, residents left unattended or inadequately cleaned, and inconsistent wound and hygiene care. Accounts describe dangerous outcomes, including severe ulcers and distressing conditions that were not promptly managed. Management credibility is frequently questioned, with characterizations of frontline staff effectively running floors due to insufficient oversight. When billing issues appear after a death, and calls to administration go unanswered for weeks, the trust needed to navigate long-term care deteriorates quickly. The most troubling narrative is that the care quality hinges on which shift is present, rather than on a uniform standard of practice.
For families evaluating this community, a concrete due-diligence plan is essential. Request a tour focused on daily staffing patterns, including nurse-to-resident ratios and how quickly aides respond to needs. Inquire about wound care protocols, hygiene standards, and how feeding assistance is delivered. Seek evidence of regular physician rounds, and ask for current care plans and updates provided to families. Probe the conversation about incident reporting and how concerns are escalated. Review any state inspections and talk with current residents or their loved ones about day-to-day consistency, not just episodic praise or complaints.
If choosing St Mary's, couple the move with firm safeguards. Insist on a dedicated unit manager or nurse supervisor with clear accountability; require scheduled physician rounds and direct family communications; establish routine care conferences to review progress and concerns. Maintain a personal care log documenting toileting, mobility, feeding, and hygiene, with a defined escalation path to administration and, if necessary, regulatory bodies. Verify all financial arrangements, ensuring transparency around charges and post-event transactions to avoid future disputes. The aim is to convert the intimate advantage of a small unit into a consistently safe, well-coordinated care environment.
In the end, St Mary's D'Youville Pavilion can work for families who are prepared to be active, hands-on stewards of care and who accept the reality of variability in governance alongside frontline warmth. For those unable or unwilling to invest that level of oversight, seeking alternatives with steadier doctor presence, proven care protocols, and clearer administrative accountability is prudent. The decision hinges on tolerance for fluctuation, capacity to advocate effectively, and readiness to intervene promptly when concerns arise.
210 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St. Mary's D'Youville Pavilion in Lewiston, ME, is a vibrant assisted living community designed to provide a comfortable and supportive environment for its residents. Offering an array of amenities, St. Mary’s D’Youville Pavilion ensures that individuals can enjoy a fulfilling lifestyle while receiving personalized care.
Residents can take advantage of numerous on-site features, including a beauty salon, fitness room, computer center, gaming room, and small library. The beautifully landscaped garden and outdoor spaces offer serene spots for relaxation or socialization. Each unit comes fully furnished with private bathrooms and kitchenettes to give residents the comfort of home while benefiting from convenient housekeeping services.
Dining at St. Mary's is an enjoyable experience thanks to restaurant-style meals tailored to meet special dietary restrictions. The community also emphasizes wellness with a dedicated wellness center and programs focused on mental health.
Care services provided include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and medication management. Residents benefit from easy transportation arrangements for non-medical needs, including trips to doctors’ appointments.
Social engagement is encouraged through scheduled daily activities, resident-run events, planned day trips, and fitness programs led by trained professionals. Residents will also enjoy concierge services that cater to their personal interests.
The location of St. Mary’s D'Youville Pavilion enhances the living experience with several nearby attractions: parks for leisurely walks or picnics; dining options among 26 local restaurants; pharmacies; physicians; places of worship; theaters; hospitals; and convenient transportation access.
Overall, St. Mary’s D'Youville Pavilion combines independence with essential care in a nurturing environment where residents can thrive socially, physically, and mentally while enjoying all the comforts of home.
This area of Lewiston, Maine offers a variety of healthcare options including St Mary's Regional Medical Center and numerous physician practices specializing in psychiatry, internal medicine, neurology, and women's health. There are also pharmacies nearby for easy access to medication. In terms of recreation and relaxation, there are parks such as Veteran's Park and Simard-Payne Park in close proximity. For dining options, there are a range of restaurants including Carib?, Carlton Club, Krispy Krunchy Chicken, and Italian Bakery Products Co. Additionally, for entertainment, Flagship Cinema is located nearby. Overall, this area provides convenient access to essential services and amenities that would be ideal for someone looking for senior living options in Lewiston.
St Mary's D'Youville Pavilion is located at 102 Campus Avenue, Lewiston, ME 04240 in Androscoggin County, Maine
St Mary's D'Youville Pavilion on seniors.fyi includes 5 photos including images showing building, living room, decor, shower, grab bars, tree, entrance, garden, and more.
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