Russell Park Residential Care

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Russell Park Residential Care

158 Russell Street, Lewiston, ME 04240

For more information about senior living options: (844) 490-3973

3 from 14 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
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1 stars
7

Assisted Living Skilled Nursing Facility

Overall Review of Russell Park Residential Care

Pros

  • pro The staff is precious.

Cons

  • pro Russell Park is described as a hostile work environment where management belittles staff and residents and speaks badly about them in front of others.
  • pro Management is depicted as focusing on themselves and their days off rather than the building or employees.
  • pro Residents are allegedly abused verbally and physically, with little intervention from staff or leadership.
  • pro The facility is said to be infested with bed bugs and cockroaches, and not treated properly.
  • pro The care is described as neglectful, with staff speaking to residents as if they are children and using care changes as discipline.
  • pro The call bell system is ineffective, and residents sit in wet briefs for prolonged periods without timely assistance.
  • pro The facility is chronically understaffed, causing delays such as baths after 3 PM and inconsistent meals and housekeeping.
  • pro The administration is accused of gaslighting families, ignoring requests to meet, and avoiding accountability.
  • pro Overall, the care is described as non-existent or severely lacking, with dirty conditions and residents not receiving adequate attention.

Review

The collection of accounts paints a consistently troubling picture of Russell Park, highlighting a facility where management dynamics and everyday care challenges create a hostile and untrustworthy environment for both staff and residents. Several reviewers describe a culture dominated by internal politics, nepotism, and a preoccupation with appearances and day-to-day office talk rather than the welfare of residents. They point to a leadership style that seems more focused on its own comfort and schedules than on building a safe, supportive facility, with repeated comments about "the oval office" and a leadership group that appears out of touch with the realities inside the building.

A recurrent thread is the way staff and residents are treated by management. Reviewers claim that management personnel frequently yell, belittle, and speak unprofessionally about residents and staff, and do so in front of others. The atmosphere is described as hostile, with management more concerned about their own days off and personal agendas than about addressing day-to-day needs or improving the facility. Some describe a reluctance or failure to engage with residents meaningfully, leaving many feeling unseen and undervalued. The impression given is one of intimidation rather than support, with concerns often dismissed or redirected rather than resolved.

Alongside management behavior, the care environment itself is depicted as unstable and unsafe. Several reviewers assert that residents experience verbal and emotional abuse, and in some cases physical or punitive approaches to care are alleged. There are specific references to staff being pressured or encouraged to act in ways that silence complaints and discourage advocacy, with accusations of gaslighting and of obstructing meaningful conversations with administrators. The overarching claim is that when problems are raised by family members or visitors, the response is inadequate at best and dismissive at worst, effectively silencing those who witness mistreatment.

The physical and sanitary conditions are another major source of concern. Reviewers report pests, including bed bugs and cockroaches, and allege that these problems are not being treated properly. The facility is described as not clean or nurturing, with call bells that residents hope staff will notice but often do not, leaving residents sitting in wet briefs for long periods. The overnight nursing staff are described as refused or unable to care for patients due to personal vendettas, while food quality is criticized as tasteless and the overall housekeeping as negligent. These conditions contribute to an impression of systemic underfunding and mismanagement of resources, with understaffing exacerbating every other issue.

Personal stories from families add a vivid immediacy to these concerns. One husband recounts a three-month stay that was deeply distressing, noting persistent understaffing, delays in basic care like baths, and overall mismanagement of funds. A sister describes severe neglect and ongoing distress from watching her relative suffer from a lack of basic care - being left in urine, experiencing verbal and emotional abuse, and facing constant hunger and thirst with little to no relief. In each case, family members express ongoing attempts to seek changes or relocation, only to encounter resistance or insufficient action from the facility.

Taken together, these accounts convey a troubling image of Russell Park as a place where abuse and neglect are not isolated incidents but part of a broader pattern tied to management culture, staffing shortages, and insufficient accountability. Families consistently advise against placing loved ones there, describing a facility that prioritizes its own optics and internal politics over genuine resident welfare. The repetitive emphasis across reviews is clear: the level of care, the responsiveness of staff, and the safety and dignity of residents do not meet reasonable expectations, and the environment often feels unsupportive and unsafe for those who rely on it most.

Features

Housing

  • 53 resident community capacity 53 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Russell Park Residential Care in Lewiston, ME is a skilled nursing facility that provides exceptional care services and amenities for its residents. With a focus on meeting the needs of each individual, residents can enjoy a comfortable and fulfilling lifestyle.

Amenities at Russell Park include a beauty salon for residents to pamper themselves, cable or satellite TV to stay entertained, and a computer center for staying connected with loved ones. The community also offers community-operated transportation for errands and appointments, ensuring residents can maintain their independence. For physical fitness, there is a fitness room available along with outdoor spaces to enjoy nature.

The fully furnished accommodations feature private bathrooms and kitchenettes, providing convenience and privacy for residents. Housekeeping services are also provided to ensure a clean and comfortable living environment.

In terms of care services, Russell Park offers 24-hour call systems and supervision to ensure residents' safety and well-being. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is provided to ensure proper administration of medications. Special dietary restrictions are accommodated through diabetes diets and meal preparation services.

Residents at Russell Park can engage in various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. A mental wellness program is also available to promote emotional well-being among residents.

With numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; residents have convenient access to essential services within close proximity.

Overall, Russell Park Residential Care offers a supportive and enriching environment where residents can receive high-quality care while enjoying an active lifestyle surrounded by amenities that enhance their overall well-being.

Nearby Places of Interest

This part of Lewiston, Maine is a vibrant and convenient area with a variety of healthcare options such as Central Maine Eye Care, St Mary's Regional Medical Center, and pharmacies like CVS and Walgreens in close proximity. The community offers several places of worship including Calvary United Methodist Church Parsonage and Holy Trinity Church for spiritual fulfillment. Residents can enjoy dining at local restaurants like Caribé and Val's Drive-In, as well as catching a movie at Flagship Cinema. Parks like Veteran's Park provide opportunities for outdoor recreation, while transportation services like Yarmouth Taxi Express ensure easy access to other parts of the city. Overall, this neighborhood offers a mix of amenities and services that cater to the needs of seniors looking for a comfortable and fulfilling living environment.

Physicians

  • Central Maine Eye Care (0.1 miles)
  • St Mary S Psychiatry Lewiston (0.3 miles)
  • Community Clinical Services (0.3 miles)
  • Lewiston Medical Associates (0.3 miles)
  • Internal Medicine Practices (0.3 miles)
  • St Mary's Neurology (0.3 miles)
  • St Marys Center for Cancer & Blood Disorders (0.4 miles)

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Walgreens (0.3 miles)
  • Medicine Shoppe (0.3 miles)
  • Medicine Shoppe (0.8 miles)
  • Bedard Pharmacy (0.9 miles)
  • Bedard Long Term Care (0.9 miles)
  • CMMC Pharmacy (1 miles)

Hospitals

  • St Mary's Regional Medical Center (0.4 miles)
  • New England Neurosurgery (0.4 miles)
  • Central Maine Medical Center (1 miles)
  • The Patrick Dempsey Center For Cancer Hope And Healing (1 miles)
  • Central Maine Heart and Vascular Institute (1 miles)
  • Bridgton Hospital (1.2 miles)

Places of Worship

  • Calvary United Methodist Church Parsonage (0.4 miles)
  • Prince of Peace Parish (0.6 miles)
  • Unity Bible Church (1 miles)
  • Basilica of Saints Peter and Paul (1 miles)
  • Lewiston-Auburn Jewish Comm (1.5 miles)
  • Holy Trinity Church (1.5 miles)
  • John G. Mendros, MD (1.5 miles)

Transportation

  • Yarmouth taxi Express 24/7 Airport (0.9 miles)
  • City Cab (1 miles)

Restaurants

  • CaribĂ© (0.9 miles)
  • Carlton Club (1 miles)
  • Krispy Krunchy Chicken (1.1 miles)
  • Italian Bakery Products Co. (1.1 miles)
  • Dubois Cafe & Variety (1.2 miles)
  • Burger King (1.2 miles)
  • Val's Drive-In (1.3 miles)

Parks

  • Veteran s Park (1.4 miles)
  • Simard-Payne Park (1.6 miles)

Theaters

  • Flagship Cinema (1.5 miles)

Cafes

  • Peet's Coffee and Tea (2 miles)

Frequently Asked Questions

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