Marshwood Center in Lewiston, ME

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  • Interior

    A cozy dining area with tables and chairs, adjacent to a kitchen space.
  • Decor

    A well-lit dining area with tables, chairs, and decorative elements including plants and flowers.
  • Building

    Entrance of a building with glass doors and a red shovel beside the pathway.
  • Bedroom

    A hospital room featuring a bed, a comfortable chair, a dresser with flowers, and a wall-mounted television.
  • Trees

    A brick residential building surrounded by snow under a clear blue sky.
  • Windows

    A tranquil courtyard with benches in front of a modern brick and siding building.
  • Dining

    A cozy dining area with neatly arranged tables and chairs, adjacent to a kitchen space.
  • Seating Area

    A cozy seating area honoring veterans, featuring chairs and a tribute display on the wall.
  • Television

    A hospital room with a bed, chair, dresser, and television.
  • Lobby

    A cozy lobby area featuring sofas and a coffee table, with soft lighting enhancing the welcoming atmosphere.
  • Exercise Equipment

    A well-lit exercise room featuring a stationary bike, therapy balls, and training cones.

Marshwood Center in Lewiston, ME

33 Roger Street, Lewiston, ME 04240

For more information about senior living options: (844) 490-3973

4 from 113 reviews
5 stars
70
4 stars
16
3 stars
5
2 stars
5
1 stars
17

Skilled Nursing Facility

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    Overall Review of Marshwood Center

    Pros

    • pro The facility is clean and well maintained, with helpful staff.
    • pro The atmosphere is warm and caring, and the staff treat residents like family.
    • pro Visitors are greeted with smiles and feel welcome at Marshwood.
    • pro The rehab and therapy teams are dedicated, competent, and supportive.
    • pro Residents are happy, engaged, and appear to be healing well.
    • pro The center is beautifully decorated, clean, and its environment is no odors.
    • pro The front-desk and administrative staff are friendly, professional, and responsive.
    • pro Beacon Hospice involvement is described as a very positive decision.
    • pro The activities staff provide engaging programs and opportunities for connection.
    • pro Families report consistently positive experiences and would highly recommend Marshwood.
    • pro Staff are professional, compassionate, and attentive to residents' needs.
    • pro The facility offers compassionate end-of-life care and creates meaningful memories for families.

    Cons

    • pro The facility is described as poorly run, with care that was sometimes negligent and minimal.
    • pro Residents experience long delays in receiving help, with call bells left unanswered for extended periods.
    • pro The center is severely understaffed, leaving overworked nurses and inconsistent care.
    • pro Housekeeping and laundry are criticized for dirty laundry piled up and trash not emptied.
    • pro Rooms are reported to smell of urine, and overall cleanliness is lacking.
    • pro The food quality is generally mediocre or low.
    • pro Some staff are described as rude or unprofessional toward residents.
    • pro Discharge planning and record-keeping are mishandled, with condescending staff.
    • pro Rehabilitation is viewed as insufficient, with too little physical therapy provided.

    Review

    Marshwood Center is best suited for families seeking a small-to-mid-sized setting that emphasizes warmth, compassion, and hands-on rehab or end-of-life care. It works well for residents who thrive in a homey atmosphere, where staff are frequently described as kind, attentive, and genuinely involved in daily well-being. The building's modest footprint and emphasis on personal connections make it a solid choice for short-stay rehabilitation and palliative-type stays, where loved ones want to feel their person is treated like family and where staff are visible, accessible, and caring.

    Alternatives are worth considering for families prioritizing ironclad staffing ratios, uniform quality across shifts, or highly polished, modern facilities. Several reviews flag uneven experiences tied to shift coverage, inconsistent response times, and occasional care gaps, especially on evenings and weekends. For anyone whose loved one requires vigilant, continuous supervision, or for those who demand meticulous front-desk and communications support, other options with larger teams, more aggressive oversight, or more contemporary amenities may be a better fit.

    The strongest advantages of Marshwood lie in the positive, person-centered care that many residents and families emphasize. Cleanliness and a welcoming atmosphere permeate many visits, and staff are repeatedly praised for kindness, patience, and professionalism. Rehab-focused teams receive frequent acclaim for their dedication, with therapies that are practical and goal-oriented. End-of-life and hospice moments are highlighted as especially compassionate, with staff who forge meaningful bonds and go the extra mile to honor residents and families during difficult transitions. The facility also earns points for its engaging activity programming and for moments of genuine connection, which can make a difficult stay more tolerable and even meaningful.

    However, the cons are not trivial and they temper the favorable picture. Understaffing remains a recurring concern, leading to reported delays in help, gaps in supervision, and inconsistent care quality between day and evening shifts. Multiple families recount experiences with delayed responses to call bells, missed or rushed attention during critical moments, and lapses in routine tasks like showers or medication management. The perception of a for-profit environment compounds these worries for some families, who feel the price point should translate into steadier staffing and more proactive communication. Add to this a sense among some reviewers that administrative and front-desk operations can be slow or inaccessible, and the overall risk profile expands for residents with higher needs.

    Taken together, the pros can offset many rehab and comfort-oriented objectives when the priority is a compassionate, individualized approach in a smaller setting. The ability to see a familiar staff presence, the demonstrated commitment of therapists, and the intimate, homey feel can make a meaningful difference for family members seeking dignity and personal attention. Yet the main cons - staffing variability, inconsistent responsiveness, and occasional quality control concerns - prevent Marshwood from being a universal recommendation. For families with strong advocacy capacity and a clear plan to monitor care, Marshwood can deliver notable value; for those needing unwavering reliability and modern, turnkey operations, alternatives may be wiser.

    For families deciding now, the practical path is to visit with a focused checklist: confirm RN coverage on each shift, particularly evenings and weekends; request meetings with the therapy and wound-care teams; assess how care plans are communicated and updated, and who the primary point of contact will be. Probe the front-desk and call-system responsiveness during peak times, and ask for recent examples of how concerns were escalated and resolved. If choosing Marshwood, insist on a concrete plan for ongoing monitoring, active family involvement, and scheduled reviews of progress, and be prepared to intervene when concerns arise. In short, Marshwood stands out for heart and rehab potential, but it requires vigilant oversight to ensure that the care delivered consistently matches that promise.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Marshwood Center is an assisted living community located in Lewiston, ME. Our facility offers a wide range of amenities to ensure the comfort and well-being of our residents. Each room is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. Residents can enjoy delicious meals prepared by our skilled dining staff in our spacious dining room or take advantage of our kitchenette for more personalized meal options.

    We understand the importance of maintaining an active lifestyle, which is why we offer a variety of scheduled daily activities to keep residents engaged and entertained. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met.

    For individuals with specific dietary restrictions or conditions such as diabetes, we provide specialized meal preparations and diet plans. Medication management services are available to ensure that medications are taken correctly and on time. We also offer a mental wellness program to support the emotional well-being of our residents.

    To make life easier for our residents, we provide move-in coordination services as well as transportation arrangements for medical appointments. Nearby amenities include parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    At Marshwood Center, we strive to create a warm and welcoming environment where residents can enjoy their retirement years with peace of mind knowing that their needs are being met by our compassionate staff.

    Nearby Places of Interest

    This part of Lewiston, Maine offers a range of amenities and services that may be beneficial for seniors looking to live in the area. With a variety of restaurants, pharmacies, places of worship, physicians, hospitals, transportation options, parks, and even a theater nearby, residents have access to everything they may need within a short distance. The presence of multiple pharmacies and medical facilities such as Central Maine Medical Center and St Mary's Regional Medical Center ensures that seniors can easily access healthcare services. The proximity to parks like Veteran's Park and Simard-Payne Park also provides opportunities for outdoor recreation and relaxation. Additionally, transportation options like Yarmouth Taxi Express 24/7 Airport and City Cab make it convenient for seniors to travel around the area. Overall, this part of Lewiston appears to be a well-equipped and convenient location for senior living.

    Restaurants

    • Val's Drive-In (0.5 miles)
    • Dubois Cafe & Variety (0.6 miles)
    • White Rock Distilleries (1.9 miles)
    • Gendron's Seafood (2.2 miles)
    • KFC (2.3 miles)
    • Governor's Restaurant (2.3 miles)
    • Gridiron Restaurant Sports Pub (2.3 miles)

    Pharmacies

    • Medicine Shoppe (1 miles)
    • CVS Pharmacy (1.6 miles)
    • Walgreens (1.7 miles)
    • Medicine Shoppe (1.8 miles)
    • Bedard Pharmacy (2.2 miles)
    • CVS Pharmacy (2.4 miles)
    • Bedard Pharmacy (2.6 miles)

    Places of Worship

    • Prince of Peace Parish (1.3 miles)
    • Calvary United Methodist Church Parsonage (1.4 miles)
    • John G. Mendros, MD (1.7 miles)
    • Holy Trinity Church (1.7 miles)
    • Unity Bible Church (2 miles)
    • Prince Of Peace Church (2.3 miles)
    • Basilica of Saints Peter and Paul (2.6 miles)

    Physicians

    • Central Maine Eye Care (1.7 miles)
    • Community Clinical Services (1.8 miles)
    • Lewiston Medical Associates (1.9 miles)
    • Internal Medicine Practices (1.9 miles)
    • St Mary's Neurology (1.9 miles)
    • St Mary S Psychiatry Lewiston (1.9 miles)
    • Women's Health Associates (2 miles)

    Hospitals

    • St Mary's Regional Medical Center (2 miles)
    • New England Neurosurgery (2.1 miles)
    • Central Maine Medical Center (2.7 miles)
    • The Patrick Dempsey Center For Cancer Hope And Healing (2.7 miles)
    • Central Maine Heart and Vascular Institute (2.7 miles)
    • Bridgton Hospital (2.8 miles)

    Transportation

    • Yarmouth taxi Express 24/7 Airport (2.5 miles)
    • City Cab (2.7 miles)

    Parks

    • Veteran s Park (3 miles)
    • Simard-Payne Park (3.1 miles)

    Theaters

    • Flagship Cinema (3.2 miles)

    Frequently Asked Questions

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