Marshwood Center

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  • Interior

    A cozy dining area with tables and chairs, adjacent to a kitchen space.
  • Decor

    A well-lit dining area with tables, chairs, and decorative elements including plants and flowers.
  • Building

    Entrance of a building with glass doors and a red shovel beside the pathway.
  • Bedroom

    A hospital room featuring a bed, a comfortable chair, a dresser with flowers, and a wall-mounted television.
  • Trees

    A brick residential building surrounded by snow under a clear blue sky.
  • Windows

    A tranquil courtyard with benches in front of a modern brick and siding building.
  • Dining

    A cozy dining area with neatly arranged tables and chairs, adjacent to a kitchen space.
  • Seating Area

    A cozy seating area honoring veterans, featuring chairs and a tribute display on the wall.
  • Television

    A hospital room with a bed, chair, dresser, and television.
  • Lobby

    A cozy lobby area featuring sofas and a coffee table, with soft lighting enhancing the welcoming atmosphere.
  • Exercise Equipment

    A well-lit exercise room featuring a stationary bike, therapy balls, and training cones.

Marshwood Center

33 Roger Street, Lewiston, ME 04240

For more information about senior living options: (844) 490-3973

2.4 from 13 reviews
5 stars
3
4 stars
0
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2
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2
1 stars
6

Skilled Nursing Facility

Overall Review of Marshwood Center

Pros

  • pro The staff at Marshwood Center were described as very good and attentive to the needs of patients.
  • pro Patients received a nice private room with pleasant views, enhancing their overall experience.
  • pro Many family members reported having a positive oversight of care, feeling comfortable with the attentiveness of the staff.
  • pro Therapists at Marshwood were noted to be friendly and helpful in assisting with recovery.
  • pro Some reviewers appreciated the cleanliness and structure of the facility despite its need for updates.

Cons

  • pro The facility grossly neglected the patient, overmedicating and undermedicating her, leading to a serious fall.
  • pro Staff consistently ignored the advocate’s advice regarding the patient's care, resulting in poor follow-through on promised actions.
  • pro The patient was improperly evaluated and discharged without proper support, causing significant distress and challenges with obtaining medical care post-discharge.
  • pro Calls for help went unanswered, leaving patients in vulnerable situations and leading to further injuries.
  • pro Evening shift staff were inadequate, with long response times to call lights and a lack of supervision in hallways.
  • pro Patients received incorrect records upon discharge, raising concerns about the facility's administrative practices.
  • pro The cleanliness of rooms was poor, with unpleasant odors and unsanitary conditions reported by multiple reviewers.
  • pro There were issues with communication between staff members and family members regarding important medical events like falls or changes in health status.

Review

The experiences shared in the reviews of various family members and patients at Marshwood Center offer a complex picture of the skilled nursing facility, revealing stark contrasts in quality of care and staff responsiveness. For some families, their time spent at the center was marked by comfort and reliability; others recounted harrowing tales of neglect, poor communication, and overall dissatisfaction with the level of medical attention their loved ones received.

One review paints a positive picture regarding patient care within Marshwood. A husband who spent his final days there received attentive supervision due to his high fall risk. Family members observed that staff were diligent, ensuring he was monitored closely while also providing a pleasant environment with clean facilities—albeit in need of cosmetic updates. They appreciated the thoughtful layout with private rooms overlooking nature—elements that contributed to a sense of peace during an undeniably difficult time. Their experience highlighted a caring atmosphere where nurses were proactive in addressing needs, underscoring how important attentive health care can be during vulnerable moments.

Conversely, starkly negative experiences from other families reveal troubling patterns at the same facility. One reviewer described their grandmother's ordeal involving medication mishaps and inadequate personal care that ultimately led to severe injuries—a broken hip resulting from repeated falls attributed to lack of assistance getting to the bathroom. Despite claims by the facility that it was focused on rehabilitation, there seemed to be no practical attempt made towards this goal for her grandmother. Frustration mounted as family members noted a troubling lack of follow-through on promises made by staff regarding care plans.

Another reviewer lamented over mistreatment faced by their elderly mother after being discharged from a hospital for rehab. The critical failure identified involved medication management: delays in receiving essential diabetes medications when she arrived combined with unnecessary tests left her feeling unwell and drowsy—an alarming trend that evidently showcases systemic issues with medication protocols at Marshwood. This reviewer expressed concern over how healthcare guidelines were not being followed correctly, hinting at deeper administrative flaws within the facility.

Even more concerning incidents emerged regarding responsiveness to calls for help; one resident recounted being left alone on the floor after falling due to inadequate staffing levels during nighttime shifts. Strikingly, calls for assistance often went unanswered or were ignored altogether—leading many reviewers to conclude that evening shifts lacked sufficient oversight or personnel available to provide timely care. This consistent issue compounded instances where residents experienced increased risks due to falls without immediate support.

Moreover, miscommunication appeared rampant among staff across different departments within Marshwood Center. Multiple reviewers labeled staff interactions as frustrating or condescending, particularly citing instances when family advocates felt their input was undervalued or disregarded entirely. Decisions made concerning discharge planning often seemed rushed or poorly communicated, compounding feelings of confusion about ongoing treatment needs for loved ones after leaving the facility—a grave concern highlighted by families navigating complex health challenges outside institutional walls.

In summary, while some experiences reflect positively on Marshwood's capacity for compassionate care during end-of-life situations—with commendations given toward individual nurses—the pervasive issues related to understaffing and careless medication oversight cannot be overlooked. The contrasting reviews paint an unsettling dichotomy between positive perceptions rooted in direct patient interactions against reports filled with distressing negligence toward vulnerable patients who relied heavily upon professional support systems during critical recovery phases. Families are strongly advised to thoroughly assess these testimonials before entrusting loved ones into similar environments where inconsistencies plague fundamental expectations around safety and dignity in elder care settings.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Marshwood Center is an assisted living community located in Lewiston, ME. Our facility offers a wide range of amenities to ensure the comfort and well-being of our residents. Each room is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. Residents can enjoy delicious meals prepared by our skilled dining staff in our spacious dining room or take advantage of our kitchenette for more personalized meal options.

We understand the importance of maintaining an active lifestyle, which is why we offer a variety of scheduled daily activities to keep residents engaged and entertained. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met.

For individuals with specific dietary restrictions or conditions such as diabetes, we provide specialized meal preparations and diet plans. Medication management services are available to ensure that medications are taken correctly and on time. We also offer a mental wellness program to support the emotional well-being of our residents.

To make life easier for our residents, we provide move-in coordination services as well as transportation arrangements for medical appointments. Nearby amenities include parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

At Marshwood Center, we strive to create a warm and welcoming environment where residents can enjoy their retirement years with peace of mind knowing that their needs are being met by our compassionate staff.

Nearby Places of Interest

This part of Lewiston, Maine offers a range of amenities and services that may be beneficial for seniors looking to live in the area. With a variety of restaurants, pharmacies, places of worship, physicians, hospitals, transportation options, parks, and even a theater nearby, residents have access to everything they may need within a short distance. The presence of multiple pharmacies and medical facilities such as Central Maine Medical Center and St Mary's Regional Medical Center ensures that seniors can easily access healthcare services. The proximity to parks like Veteran's Park and Simard-Payne Park also provides opportunities for outdoor recreation and relaxation. Additionally, transportation options like Yarmouth Taxi Express 24/7 Airport and City Cab make it convenient for seniors to travel around the area. Overall, this part of Lewiston appears to be a well-equipped and convenient location for senior living.

Restaurants

  • Val's Drive-In (0.5 miles)
  • Dubois Cafe & Variety (0.6 miles)
  • White Rock Distilleries (1.9 miles)
  • Gendron's Seafood (2.2 miles)
  • KFC (2.3 miles)
  • Governor's Restaurant (2.3 miles)
  • Gridiron Restaurant Sports Pub (2.3 miles)

Pharmacies

  • Medicine Shoppe (1 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.7 miles)
  • Medicine Shoppe (1.8 miles)
  • Bedard Pharmacy (2.2 miles)
  • CVS Pharmacy (2.4 miles)
  • Bedard Pharmacy (2.6 miles)

Places of Worship

  • Prince of Peace Parish (1.3 miles)
  • Calvary United Methodist Church Parsonage (1.4 miles)
  • John G. Mendros, MD (1.7 miles)
  • Holy Trinity Church (1.7 miles)
  • Unity Bible Church (2 miles)
  • Prince Of Peace Church (2.3 miles)
  • Basilica of Saints Peter and Paul (2.6 miles)

Physicians

  • Central Maine Eye Care (1.7 miles)
  • Community Clinical Services (1.8 miles)
  • Lewiston Medical Associates (1.9 miles)
  • Internal Medicine Practices (1.9 miles)
  • St Mary's Neurology (1.9 miles)
  • St Mary S Psychiatry Lewiston (1.9 miles)
  • Women's Health Associates (2 miles)

Hospitals

  • St Mary's Regional Medical Center (2 miles)
  • New England Neurosurgery (2.1 miles)
  • Central Maine Medical Center (2.7 miles)
  • The Patrick Dempsey Center For Cancer Hope And Healing (2.7 miles)
  • Central Maine Heart and Vascular Institute (2.7 miles)
  • Bridgton Hospital (2.8 miles)

Transportation

  • Yarmouth taxi Express 24/7 Airport (2.5 miles)
  • City Cab (2.7 miles)

Parks

  • Veteran s Park (3 miles)
  • Simard-Payne Park (3.1 miles)

Theaters

  • Flagship Cinema (3.2 miles)

Frequently Asked Questions

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