Marshwood Center in Lewiston, ME

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  • Interior

    A cozy dining area with tables and chairs, adjacent to a kitchen space.

  • Decor

    A well-lit dining area with tables, chairs, and decorative elements including plants and flowers.

  • Building

    Entrance of a building with glass doors and a red shovel beside the pathway.

  • Bedroom

    A hospital room featuring a bed, a comfortable chair, a dresser with flowers, and a wall-mounted television.

  • Trees

    A brick residential building surrounded by snow under a clear blue sky.

  • Windows

    A tranquil courtyard with benches in front of a modern brick and siding building.

  • Dining

    A cozy dining area with neatly arranged tables and chairs, adjacent to a kitchen space.

  • Seating Area

    A cozy seating area honoring veterans, featuring chairs and a tribute display on the wall.

  • Television

    A hospital room with a bed, chair, dresser, and television.

  • Lobby

    A cozy lobby area featuring sofas and a coffee table, with soft lighting enhancing the welcoming atmosphere.

  • Exercise Equipment

    A well-lit exercise room featuring a stationary bike, therapy balls, and training cones.

Marshwood Center in Lewiston, ME

Information last verified:

33 Roger Street, Lewiston, ME 04240

For more information about senior living options: (844) 490-3973

4.1 from 115 reviews
5 stars
72
4 stars
16
3 stars
5
2 stars
5
1 stars
17

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Top 5% Senior Living Community in 2021Top 5% Senior Living Community in 2026

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Overall Review of Marshwood Center

Pros

  • pro The staff at Marshwood Rehab and Hospice are friendly, caring, and attentive.
  • pro The facility is consistently clean, bright, and welcoming.
  • pro Families express gratitude for the compassionate and respectful care their loved ones receive.
  • pro The therapy teams are dedicated and effective in helping residents regain function.
  • pro The hospice care provided is described as loving, supportive, and like family.
  • pro The atmosphere is warm, optimistic, and feels like a caring community.
  • pro Activities and programs are engaging and well organized, helping residents stay connected.
  • pro Visitors are greeted with smiles and treated with courtesy and respect.
  • pro The front desk and administrative staff are helpful and responsive, aiding family communication.

Cons

  • pro The facility is described as outdated and in need of renovations.
  • pro Chronic understaffing leads to delays in care and unsafe conditions for residents.
  • pro Residents are reported to be neglected, with examples like dirty laundry left in hampers and rooms not being cleaned.
  • pro Several reviewers describe staff as rude, unprofessional, or lacking compassion.
  • pro There are claims of medication errors or delays in providing prescribed meds, including pain and insulin.
  • pro The food is criticized as mediocre or poor in quality, with dietary concerns unaddressed.
  • pro Family members report poor communication, including unanswered call bells and phones.
  • pro Billing practices are seen as excessive, with high daily charges for limited services.
  • pro Safety concerns are raised about falls and lack of supervision or failure to notify families promptly.

Review

Marshwood Center in Lewiston, Maine is best suited for families seeking short-term rehabilitation or end-of-life care where the emphasis is on compassionate, personal attention rather than sleek modernity. The campus tends to feel intimate and home-like, with a reputation for friendly staff and a caregiving culture that many families describe as genuinely caring. It shines for residents who need focused therapy to regain function after surgery or injury, and for those entering hospice or palliative pathways where a warm, supportive atmosphere can ease difficult transitions. The setting and therapy orientation make it a sensible pick for families prioritizing hands-on rehab and humane, respectful treatment, even when the overall facility may not be the brightest and newest in the region.

On the positive side, Marshwood’s strongest argument rests with its frontline caregivers and the rehab team. Numerous families praise nurses, CNAs, and therapists for kindness, patience, and expert guidance through recovery. The therapy program, often highlighted for its practical, progressive approach, includes skilled physical and occupational therapy that residents feel helps them improve or maintain function. Cleanliness and a pleasant, well-lit environment recur as consistent strengths, with many visitors noting a clean, welcoming atmosphere that remains free of strong odors. The facility’s atmosphere and routine activities contribute to residents feeling valued and engaged, and several reviews underscore the steadiness of supportive interactions in daily life, even when other issues arise.

Yet the experience at Marshwood is not universally seamless, and the most common warning signs appear around staffing and communication. A steady thread in many critiques points to understaffing, particularly on evening shifts, which can translate into longer response times to call bells, less immediate assistance, and occasional gaps in care delivery. Front-desk and administrative communication also surface as recurring friction points, with families reporting difficulty reaching the right person or getting timely updates when a loved one’s condition changes. The facility’s age and some outdated infrastructure are cited as drawbacks, contributing to a sense that the center operates more like a long-standing community hospital than a contemporary campus, which can color expectations for routine maintenance and modernization.

Those practical concerns matter deeply because they often determine whether the pros truly offset the cons. For families prioritizing short-term rehab, Marshwood’s robust therapy teams and consistent kindness from staff can outweigh occasional delays, delivering meaningful progress and a sense of security during recovery. In hospice or end-of-life scenarios, the same compassionate culture offers real comfort to residents and families alike, with staff who go out of their way to honor preferences and provide gentle, respectful care at fragile moments. However, when a loved one requires constant, highly reliable supervision or specialized dementia care with near-immediate response, the current staffing picture can feel insufficient. In those cases, alternatives with stronger 24/7 coverage, more extensive dementia protocols, or newer physical plants may present a more predictable path.

For families weighing Marshwood against other options, a practical decision framework helps avoid surprises. First, verify current staffing levels for day and night shifts and ask how call bells are monitored across wings. Inquire about the specific dementia care approach, including staff training, consistency of assignment, and the plan for activities that keep cognitively engaged residents safe and stimulated. Review the discharge planning process and ensure a clear pathway for transitions between rehab and long-term care, with documented expectations communicated to families. Consider visiting during peak activity times to observe interaction quality, the responsiveness of caregivers, and the overall atmosphere on the floor where a loved one would reside. Finally, request candid conversations about food quality, laundry and hygiene routines, and how management handles complaints and quality improvements.

Ultimately, Marshwood Center offers a compelling, if imperfect, option for families who value heart and hands-on rehab over polish and predictability. For those whose top priorities include a consistently well-staffed environment with rigorous dementia care and seamless administration, exploring alternatives, especially larger facilities with proven staffing strategies, may be prudent. The center’s strengths, compassionate caregiving, robust rehabilitation, and a home-like setting, remain undeniable, and they often translate into meaningful gains for residents and peace of mind for families. With careful due diligence, a family can determine whether Marshwood aligns with their care goals, budget, and tolerance for variability in daily operations.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Marshwood Center is an assisted living community located in Lewiston, ME. Our facility offers a wide range of amenities to ensure the comfort and well-being of our residents. Each room is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. Residents can enjoy delicious meals prepared by our skilled dining staff in our spacious dining room or take advantage of our kitchenette for more personalized meal options.

We understand the importance of maintaining an active lifestyle, which is why we offer a variety of scheduled daily activities to keep residents engaged and entertained. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met.

For individuals with specific dietary restrictions or conditions such as diabetes, we provide specialized meal preparations and diet plans. Medication management services are available to ensure that medications are taken correctly and on time. We also offer a mental wellness program to support the emotional well-being of our residents.

To make life easier for our residents, we provide move-in coordination services as well as transportation arrangements for medical appointments. Nearby amenities include parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

At Marshwood Center, we strive to create a warm and welcoming environment where residents can enjoy their retirement years with peace of mind knowing that their needs are being met by our compassionate staff.

Nearby Places of Interest

This part of Lewiston, Maine offers a range of amenities and services that may be beneficial for seniors looking to live in the area. With a variety of restaurants, pharmacies, places of worship, physicians, hospitals, transportation options, parks, and even a theater nearby, residents have access to everything they may need within a short distance. The presence of multiple pharmacies and medical facilities such as Central Maine Medical Center and St Mary's Regional Medical Center ensures that seniors can easily access healthcare services. The proximity to parks like Veteran's Park and Simard-Payne Park also provides opportunities for outdoor recreation and relaxation. Additionally, transportation options like Yarmouth Taxi Express 24/7 Airport and City Cab make it convenient for seniors to travel around the area. Overall, this part of Lewiston appears to be a well-equipped and convenient location for senior living.

Restaurants

  • Val's Drive-In (0.5 miles)
  • Dubois Cafe & Variety (0.6 miles)
  • White Rock Distilleries (1.9 miles)
  • Gendron's Seafood (2.2 miles)
  • KFC (2.3 miles)
  • Governor's Restaurant (2.3 miles)
  • Gridiron Restaurant Sports Pub (2.3 miles)

Pharmacies

  • Medicine Shoppe (1 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.7 miles)
  • Medicine Shoppe (1.8 miles)
  • Bedard Pharmacy (2.2 miles)
  • CVS Pharmacy (2.4 miles)
  • Bedard Pharmacy (2.6 miles)

Places of Worship

  • Prince of Peace Parish (1.3 miles)
  • Calvary United Methodist Church Parsonage (1.4 miles)
  • John G. Mendros, MD (1.7 miles)
  • Holy Trinity Church (1.7 miles)
  • Unity Bible Church (2 miles)
  • Prince Of Peace Church (2.3 miles)
  • Basilica of Saints Peter and Paul (2.6 miles)

Physicians

  • Central Maine Eye Care (1.7 miles)
  • Community Clinical Services (1.8 miles)
  • Lewiston Medical Associates (1.9 miles)
  • Internal Medicine Practices (1.9 miles)
  • St Mary's Neurology (1.9 miles)
  • St Mary S Psychiatry Lewiston (1.9 miles)
  • Women's Health Associates (2 miles)

Hospitals

  • St Mary's Regional Medical Center (2 miles)
  • New England Neurosurgery (2.1 miles)
  • Central Maine Medical Center (2.7 miles)
  • The Patrick Dempsey Center For Cancer Hope And Healing (2.7 miles)
  • Central Maine Heart and Vascular Institute (2.7 miles)
  • Bridgton Hospital (2.8 miles)

Transportation

  • Yarmouth taxi Express 24/7 Airport (2.5 miles)
  • City Cab (2.7 miles)

Parks

  • Veteran s Park (3 miles)
  • Simard-Payne Park (3.1 miles)

Theaters

  • Flagship Cinema (3.2 miles)

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