Marshwood Center

Pros

• The staff at Marshwood Center were described as very good and attentive to the needs of patients.
• Patients received a nice private room with pleasant views, enhancing their overall experience.
• Many family members reported having a positive oversight of care, feeling comfortable with the attentiveness of the staff.
• Therapists at Marshwood were noted to be friendly and helpful in assisting with recovery.
• Some reviewers appreciated the cleanliness and structure of the facility despite its need for updates.

Cons

• The facility grossly neglected the patient, overmedicating and undermedicating her, leading to a serious fall.
• Staff consistently ignored the advocate’s advice regarding the patient's care, resulting in poor follow-through on promised actions.
• The patient was improperly evaluated and discharged without proper support, causing significant distress and challenges with obtaining medical care post-discharge.
• Calls for help went unanswered, leaving patients in vulnerable situations and leading to further injuries.
• Evening shift staff were inadequate, with long response times to call lights and a lack of supervision in hallways.
• Patients received incorrect records upon discharge, raising concerns about the facility's administrative practices.
• The cleanliness of rooms was poor, with unpleasant odors and unsanitary conditions reported by multiple reviewers.
• There were issues with communication between staff members and family members regarding important medical events like falls or changes in health status.

Review

The experiences shared in the reviews of various family members and patients at Marshwood Center offer a complex picture of the skilled nursing facility, revealing stark contrasts in quality of care and staff responsiveness. For some families, their time spent at the center was marked by comfort and reliability; others recounted harrowing tales of neglect, poor communication, and overall dissatisfaction with the level of medical attention their loved ones received.

One review paints a positive picture regarding patient care within Marshwood. A husband who spent his final days there received attentive supervision due to his high fall risk. Family members observed that staff were diligent, ensuring he was monitored closely while also providing a pleasant environment with clean facilities—albeit in need of cosmetic updates. They appreciated the thoughtful layout with private rooms overlooking nature—elements that contributed to a sense of peace during an undeniably difficult time. Their experience highlighted a caring atmosphere where nurses were proactive in addressing needs, underscoring how important attentive health care can be during vulnerable moments.

Conversely, starkly negative experiences from other families reveal troubling patterns at the same facility. One reviewer described their grandmother's ordeal involving medication mishaps and inadequate personal care that ultimately led to severe injuries—a broken hip resulting from repeated falls attributed to lack of assistance getting to the bathroom. Despite claims by the facility that it was focused on rehabilitation, there seemed to be no practical attempt made towards this goal for her grandmother. Frustration mounted as family members noted a troubling lack of follow-through on promises made by staff regarding care plans.

Another reviewer lamented over mistreatment faced by their elderly mother after being discharged from a hospital for rehab. The critical failure identified involved medication management: delays in receiving essential diabetes medications when she arrived combined with unnecessary tests left her feeling unwell and drowsy—an alarming trend that evidently showcases systemic issues with medication protocols at Marshwood. This reviewer expressed concern over how healthcare guidelines were not being followed correctly, hinting at deeper administrative flaws within the facility.

Even more concerning incidents emerged regarding responsiveness to calls for help; one resident recounted being left alone on the floor after falling due to inadequate staffing levels during nighttime shifts. Strikingly, calls for assistance often went unanswered or were ignored altogether—leading many reviewers to conclude that evening shifts lacked sufficient oversight or personnel available to provide timely care. This consistent issue compounded instances where residents experienced increased risks due to falls without immediate support.

Moreover, miscommunication appeared rampant among staff across different departments within Marshwood Center. Multiple reviewers labeled staff interactions as frustrating or condescending, particularly citing instances when family advocates felt their input was undervalued or disregarded entirely. Decisions made concerning discharge planning often seemed rushed or poorly communicated, compounding feelings of confusion about ongoing treatment needs for loved ones after leaving the facility—a grave concern highlighted by families navigating complex health challenges outside institutional walls.

In summary, while some experiences reflect positively on Marshwood's capacity for compassionate care during end-of-life situations—with commendations given toward individual nurses—the pervasive issues related to understaffing and careless medication oversight cannot be overlooked. The contrasting reviews paint an unsettling dichotomy between positive perceptions rooted in direct patient interactions against reports filled with distressing negligence toward vulnerable patients who relied heavily upon professional support systems during critical recovery phases. Families are strongly advised to thoroughly assess these testimonials before entrusting loved ones into similar environments where inconsistencies plague fundamental expectations around safety and dignity in elder care settings.

This part of Lewiston, Maine offers a range of amenities and services that may be beneficial for seniors looking to live in the area. With a variety of restaurants, pharmacies, places of worship, physicians, hospitals, transportation options, parks, and even a theater nearby, residents have access to everything they may need within a short distance. The presence of multiple pharmacies and medical facilities such as Central Maine Medical Center and St Mary's Regional Medical Center ensures that seniors can easily access healthcare services. The proximity to parks like Veteran's Park and Simard-Payne Park also provides opportunities for outdoor recreation and relaxation. Additionally, transportation options like Yarmouth Taxi Express 24/7 Airport and City Cab make it convenient for seniors to travel around the area. Overall, this part of Lewiston appears to be a well-equipped and convenient location for senior living.

Restaurants

• Val's Drive-In (0.5 miles)
• Dubois Cafe & Variety (0.6 miles)
• White Rock Distilleries (1.9 miles)
• Gendron's Seafood (2.2 miles)
• KFC (2.3 miles)
• Governor's Restaurant (2.3 miles)
• Gridiron Restaurant Sports Pub (2.3 miles)

Pharmacies

• Medicine Shoppe (1 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• Medicine Shoppe (1.8 miles)
• Bedard Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Bedard Pharmacy (2.6 miles)

Places of Worship

• Prince of Peace Parish (1.3 miles)
• Calvary United Methodist Church Parsonage (1.4 miles)
• John G. Mendros, MD (1.7 miles)
• Holy Trinity Church (1.7 miles)
• Unity Bible Church (2 miles)
• Prince Of Peace Church (2.3 miles)
• Basilica of Saints Peter and Paul (2.6 miles)

Physicians

• Central Maine Eye Care (1.7 miles)
• Community Clinical Services (1.8 miles)
• Lewiston Medical Associates (1.9 miles)
• Internal Medicine Practices (1.9 miles)
• St Mary's Neurology (1.9 miles)
• St Mary S Psychiatry Lewiston (1.9 miles)
• Women's Health Associates (2 miles)

Hospitals

• St Mary's Regional Medical Center (2 miles)
• New England Neurosurgery (2.1 miles)
• Central Maine Medical Center (2.7 miles)
• The Patrick Dempsey Center For Cancer Hope And Healing (2.7 miles)
• Central Maine Heart and Vascular Institute (2.7 miles)
• Bridgton Hospital (2.8 miles)

Transportation

• Yarmouth taxi Express 24/7 Airport (2.5 miles)
• City Cab (2.7 miles)

Parks

• Veteran s Park (3 miles)
• Simard-Payne Park (3.1 miles)

Theaters

• Flagship Cinema (3.2 miles)