57 Marston Street, Auburn, ME 04210
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
Support Solutions is the very best place to be CRMA certified. Support Solutions are simply awesome.
The company prevented the client from hanging out with her friend and violated her rights. They are neglectful and unprofessional. Support Solutions has been incredibly disappointing. The company has shown a severe lack of care for its clients, leaving them unattended and vulnerable. A disabled client was left without supervision or support. The client recently fell down the stairs, reopening a head injury from a past surgery. Their failure to provide consistent support or supervision has created a dangerous environment. Leaving a disabled person to fend for themselves with no staff present is a serious breach of responsibility.Support Solutions - Marston is best suited for families that prize credentialed caregiving and are prepared to provide active oversight to ensure basic safety. The presence of CRMA-certified staff is highlighted as a substantive asset, suggesting a professional baseline in training and conduct. This community tends to appeal to households that can monitor care plans, review staffing arrangements, and demand consistent follow-through on recommended tasks. It is not a hands-off option for families seeking a completely turnkey experience; it requires ongoing family involvement to translate the certification into dependable daily support.
Those whose top priority is rock-solid, 24/7 supervision should consider alternatives. The most consequential risk noted in multiple accounts is inconsistent presence of staff and supervision, which can translate into dangerous situations for disabled residents. For anyone with a high needs profile - mobility limitations, frequent assistance requirements, or a history of falls - this community may not deliver the reliable monitoring that protects vulnerable individuals. In short, this is not the right fit for families seeking near-constant coverage without active oversight.
The strongest pro - the credentialing and training culture - does not by itself offset the primary drawbacks. A certified staff base can raise expectations around care standards, responsiveness, and professional boundaries. However, the reality described in some reviews is a mismatch between policy on paper and day-to-day execution, with unattended residents and gaps in supervision. When safety incidents occur, the value of advanced training is diminished unless supervision and accountability systems are equally rigorous. Prospective families should weigh the potential upside of staff credentials against lived experiences of supervision lapses.
Safety and supervision emerge as the decisive fault lines. A resident left unattended, with a documented head-injury history, and a fall that reopened past surgery concerns is a blunt warning about what can go wrong when monitoring falters. For families, this means asking pointed questions about caregiver assignments, shift overlap, incident reporting, and escalation protocols. It also means probing how care plans are translated into daily routines, how often staff are present with each resident, and what compensatory measures exist for shifts when coverage is thin. Without clear, verifiable safeguards, the risk profile weighs heavily against choices that rely on episodic oversight.
The reviews themselves read as a study in inconsistent experiences. A portion of reviewers report highly positive experiences, but a non-trivial share express serious concerns about neglect and safety. That variability points to a staffing and management dynamic rather than a uniform standard of care. Prospective buyers should seek current, substantive assurances: a documented staffing model, real-time caregiver availability, limits on resident independence in risky tasks, and transparent communication channels with supervisors. The overarching takeaway is clear - this community can deliver quality when supervision is strong and coverage is reliable, but it cannot be trusted to consistently safeguard residents without vigilant family involvement or, alternatively, a facility known for steadier staffing.
Actionable next steps include arranging a thorough tour focused on safety systems, requesting a current care and supervision plan for the specific resident, and meeting directly with the administrator and frontline supervisors. Ask for exact staff-to-resident ratios during peak and off-peak hours, invite questions about fall-prevention measures, and verify how often assigned caregivers are rotated. If the current team cannot demonstrate consistent presence, or if incident reporting lacks concrete follow-through, weighing alternatives with higher, steadier supervision is warranted. For families who value professional training but cannot tolerate episodic neglect, there are options with stronger staffing continuity and proven safety records.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Support Solutions - Marston in Auburn, ME is a vibrant assisted living community that offers a range of amenities and care services to meet the needs of its residents. Our community provides a comfortable and fully furnished environment where seniors can enjoy their golden years.
At Support Solutions - Marston, we understand the importance of maintaining an active and fulfilling lifestyle. That's why our community features a dining room where delicious meals are served, taking into consideration any special dietary restrictions. Our dedicated housekeeping services ensure that residents can enjoy a clean and tidy living space at all times.
Residents at Support Solutions - Marston have access to a beautiful garden and outdoor spaces where they can relax and enjoy the fresh air. High-speed Wi-Fi internet is available throughout the community, keeping residents connected to their loved ones and the wider world.
Our caring staff is trained in providing assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical attention. Our staff is experienced in diabetes management and can help residents maintain a healthy diet. Medication management is also offered, ensuring that medications are taken correctly and on time.
Transportation arrangements are made for medical appointments, allowing residents to easily access healthcare facilities when needed. Additionally, Support Solutions - Marston is conveniently located near various amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This ensures that residents have plenty of opportunities for entertainment, socializing, and accessing essential services.
In addition to our comprehensive care services and convenient location, Support Solutions - Marston offers scheduled daily activities for residents to engage in. These activities aim to promote social interaction while also catering to individual interests and preferences.
If you or your loved one are seeking an assisted living community that provides compassionate care in a comfortable setting with an array of amenities and convenient access to essential services, look no further than Support Solutions - Marston in Auburn, ME.
Support Solutions - Marston is located at 57 Marston Street, Auburn, ME 04210 in Androscoggin County, Maine
Clover Living Center
Auburn, ME
Competent staff, clean facilities, engaging activities, and spacious rooms.
Clover Healthcare
Auburn, ME
Comprehensive care options (including memory care) with a compassionate, engaging environment.
Pinnacle Drive
Auburn, ME
Comprehensive care with meals, transport, and a furnished, homelike setting.
Pride Road
Auburn, ME
Comprehensive care with extensive amenities.
Bennett House - Support Solutions
Auburn, ME
Fully furnished apartments, garden setting, 24-hour supervision and ADL support, plus diabetes-friendly meals.
Court Street
Auburn, ME
Comprehensive assisted living with 24/7 supervision, ADL support, medication management, dining, housekeeping, transportation for medical visits, and engaging activities; furnished apartments and outdoor space.
Bolster Heights Residential Care
Auburn, ME
Extensive on-site amenities and 24/7 care.
St Mary's D'Youville Pavilion
Lewiston, ME
Small unit size enables personalized care with warm, responsive staff.
Schooner Estates Senior Living
Auburn, ME
Caring, attentive staff; clean, welcoming environment; good meals; engaging activities and amenities.
Comprehensive Supportive Living Arrangements for Adults with Disabilities
Assisted living for adults with disabilities has transformed to provide personalized care and support services aimed at improving residents' quality of life while balancing independence and assistance. However, low-income individuals often face challenges in affording these services, requiring navigation of various financial resources and advocacy for better policies and solutions.
Funding and Affording Assisted Living: A Thorough Overview
Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration
The article discusses assisted living expenses, the importance of long-term care insurance in covering these costs, and various financing options, highlighting the need for careful policy review and early planning to address potential needs. It also clarifies common misconceptions about Medicare and private health insurance limitations regarding long-term care coverage.
