57 Marston Street, Auburn, ME 04210
For more information about senior living options: (844) 490-3973
The very best place to be CRMA certified. Support Solutions are simply awesome!
The review describes Support Solutions as incredibly disappointing and shows a severe lack of care for clients. The company is said to have left a disabled client unattended and without supervision. The client allegedly fell down the stairs, reopening a head injury from a prior surgery, which is deemed unacceptable. Support Solutions is accused of failing to provide consistent support or supervision, creating a dangerous environment. The review states that the company does not prioritize the well-being of those they are entrusted to help. The reviewer strongly urges others to reconsider using Support Solutions due to alleged negligence. The review labels the company as neglectful and unprofessional.A critical review of Support Solutions paints a troubling portrait of care that some clients say falls far short of what is needed. The author expresses strong disappointment with the company, arguing that it shows a severe lack of care for the people it is supposed to serve. What begins as a complaint about how a friend's schedule and social plans are affected quickly expands into a broader accusation of neglect and unprofessional behavior. The reviewer makes clear that the impact is felt not only in missed opportunities for companionship and support, but in a sense that basic responsibilities toward clients are being ignored.
Central to the critique is a characterization of the company as neglectful and unprofessional. The reviewer insists that clients are left unattended, without the level of care and attention that should be standard in a setting where vulnerable individuals rely on staff. The sense conveyed is that people under Support Solutions' supervision are left exposed and unprotected, and that this is not merely an occasional lapse but a pattern that undermines trust in the organization's ability to safeguard those in its care.
A particularly alarming incident is described to illustrate the purported risk. According to the review, a disabled client, who could not easily manage basic tasks on her own, was left without adequate supervision or support. In this account, she ended up falling down the stairs, warping a head injury that had previously required surgery years ago. The reviewer calls this outcome unacceptable and breadths the claim into a broader condemnation of the company's duty of care, suggesting that such an event could have been prevented with proper supervision and staffing.
The critique emphasizes a broader pattern of inconsistency in support and supervision. Rather than maintaining a stable, reliable level of care, the reviewer argues that Support Solutions creates a dangerous environment by leaving staff gaps unaddressed. The lack of consistent oversight is described as a serious breach of responsibility, with the danger not confined to isolated incidents but implied to be a persistent risk for anyone dependent on the company's services. This portrayal frames the organization as failing to meet the fundamental expectations of safety and dependable care.
Beyond the specific examples, the reviewer issues a cautionary message to potential clients: reconsider choosing Support Solutions. The warnings are stark, suggesting that neglect could lead to far worse outcomes for those who rely on professional care. The language evokes urgency and alarm, inviting others to weigh the risks of entrusting care to an organization accused of frequent lapses and dangerous lapses in supervision.
Amid the criticisms, a contradictory note appears that complicates the overall impression. The review ends with a contrasting statement praising the CRMA certification path, proclaiming that "the very best place to be CRMA certified" is with Support Solutions, and calling the company "simply awesome." This positive sentiment stands in tension with the earlier accusations of neglect and danger, revealing a mixed experience that suggests some aspects - such as professional credentials or training - are valued even amid concerns about everyday care and supervision. The juxtaposition underscores how complex and varied experiences with the company may be, depending on the specific context or role.
Taken together, the review presents a multifaceted critique of Support Solutions. It centers on a perceived failure to provide consistent, attentive care for vulnerable clients, illustrated by a serious incident that allegedly resulted from inadequate supervision. The author stresses the risk this creates and urges readers to think carefully about engaging with the company, warning that negligence could yield worse outcomes. Yet, against this backdrop of serious concerns, the mention of CRMA certification hints at some aspects of professional development and credibility that the reviewer nonetheless acknowledges, suggesting that the organization may possess strengths in certain areas even as it grapples with significant care-related shortcomings.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Support Solutions - Marston in Auburn, ME is a vibrant assisted living community that offers a range of amenities and care services to meet the needs of its residents. Our community provides a comfortable and fully furnished environment where seniors can enjoy their golden years.
At Support Solutions - Marston, we understand the importance of maintaining an active and fulfilling lifestyle. That's why our community features a dining room where delicious meals are served, taking into consideration any special dietary restrictions. Our dedicated housekeeping services ensure that residents can enjoy a clean and tidy living space at all times.
Residents at Support Solutions - Marston have access to a beautiful garden and outdoor spaces where they can relax and enjoy the fresh air. High-speed Wi-Fi internet is available throughout the community, keeping residents connected to their loved ones and the wider world.
Our caring staff is trained in providing assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical attention. Our staff is experienced in diabetes management and can help residents maintain a healthy diet. Medication management is also offered, ensuring that medications are taken correctly and on time.
Transportation arrangements are made for medical appointments, allowing residents to easily access healthcare facilities when needed. Additionally, Support Solutions - Marston is conveniently located near various amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This ensures that residents have plenty of opportunities for entertainment, socializing, and accessing essential services.
In addition to our comprehensive care services and convenient location, Support Solutions - Marston offers scheduled daily activities for residents to engage in. These activities aim to promote social interaction while also catering to individual interests and preferences.
If you or your loved one are seeking an assisted living community that provides compassionate care in a comfortable setting with an array of amenities and convenient access to essential services, look no further than Support Solutions - Marston in Auburn, ME.
Support Solutions - Marston is located at 57 Marston Street, Auburn, ME 04210 in Androscoggin County, Maine
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